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Patient Care Coordinator

Job Overview

As Patient Care Coordinator, you will be the liaison between the prescription drug plan and the patient, facilitating patient engagement and understanding of their treatment plans while directing them to the care and support options. If you’re an individual with a passion for assisting patients, we invite you to apply!

Company Information

MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.

Essential Job Functions

• Act as liaison between members, providers, and pharmacies or care facilities
• Support patients in accessing the appropriate site of care, including enrollment with the required specialty pharmacy
• Provide product specific financial resources and support patients in completing enrollment requirements
• Coordinate scheduling of specialty medications
• Obtain and process patient order requests
• Support operations of MedOne Clinical Services and MedOne Pharmacy Services

Position Requirements

• Must be registered with the state/Iowa Board of Pharmacy as a Pharmacy Technician/Trainee within 30 days of accepting employment
• Pharmacy Technician National Certification within the 1st year
• Must be detail-oriented and precise
• Must have excellent interpersonal, written, and verbal skills
• Strong customer service and teamwork skills
• Must have a strong understanding of Microsoft Office (Word, Excel, PowerPoint)
• Must be able to work independently, meets deadlines, establish priorities and be flexible

Location: We have offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States. 

Employment Type: Full-Time, Hourly 

MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Offers are contingent on passing a background check and drug screen.