Patient Care Coordinator

Job Overview

As Patient Care Coordinator, you will be the liaison between the prescription drug plan and the patient, facilitating patient engagement and understanding of their treatment plans while directing them to the care and support options. If you’re an individual with a passion for assisting patients, we invite you to apply!

Position Description:

• Act as liaison between members, providers, and pharmacies or care facilities
• Support patients in accessing the appropriate site of care, including enrollment with the required specialty pharmacy
• Provide product specific financial resources and support patients in completing enrollment requirements
• Coordinate scheduling of specialty medications
• Obtain and process patient order requests
• Support operations of MedOne Clinical Services and MedOne Pharmacy Services

Position Requirements:

• Must be registered with the state/Iowa Board of Pharmacy as a Pharmacy Technician/Trainee within 30 days of accepting employment
• Pharmacy Technician National Certification within the 1st year
• Must be detail-oriented and precise
• Must have excellent interpersonal, written, and verbal skills
• Strong customer service and teamwork skills
• Must have a strong understanding of Microsoft Office (Word, Excel, PowerPoint)
• Must be able to work independently, meets deadlines, establish priorities and be flexible

Work Hours:

• Full-time, hourly position, minimum of 40 hours per week
• Corporate Office – Dubuque