Patient Services Coordinator – Manchester, IA
Schedule: Full-Time | Day Shift

Express Employment Professionals is seeking a friendly and organized Patient Services Coordinator for a healthcare clinic in Manchester, IA. This role is ideal for someone with strong customer service and administrative skills who enjoys working with patients in a fast-paced medical environment.

What You’ll Do:

• Answer incoming calls and assist patients with scheduling appointments
• Greet and check in patients while maintaining a welcoming environment
• Verify patient demographics and insurance information
• Manage appointment scheduling, cancellations, and rescheduling
• Assist with medical records, documentation, and general office support
• Maintain confidentiality and HIPAA compliance
• Support clinic staff with day-to-day administrative tasks
• Help maintain a clean and organized clinic environment

What We’re Looking For:

• Previous experience in a medical office, healthcare reception, or patient scheduling role preferred
• Strong customer service and communication skills
• Comfortable using computers, scheduling systems, and office equipment
• Ability to multitask and stay organized in a busy environment
• High attention to detail and professionalism
• Reliable attendance and positive attitude

Nice to Have:

• Experience with electronic medical records (EMR/EHR) systems
• Knowledge of insurance verification or medical terminology

How to Apply:

• Call 563-583-1600
• Apply online
• Stop by 1701 JFK Rd, Dubuque

There is never a fee for job seekers!