Phlebotomist I-Laboratory

Job Overview

Overview

The phlebotomist plays an important role in the lab. The phlebotomist is the face of the lab interacting with patients and nursing personnel with the primary responsibility of collecting venous and capillary blood samples from patients of all ages and assuring these samples get to the testing labs in a timely manner.

Responsibilities

Exceptional Care Delivery

• Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc).
• Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
• Performs venous and capillary blood collections for patients of all ages within specified safety parameters, timelines and pace (7 phlebotomies per hour).
• Assists with sample receiving and delivery of specimens to testing areas.
• Demonstrates knowledge of computer programs for patient identification, order, and sample tracking.
• Utilizes supply items in a cost effective manner, recognizing when to reorder, and assisting with unpacking and/or restocking items.
• Achieves basic understanding of lab tests to answer patient questions in an easy to understand way.

Committed Team

• Prioritizes work in the best interest of the patient, sharing the work with team members.
• Assists with training new employees and students, being helpful and supportive in their teaching.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
• Attends department huddles, staff meetings and other required training.
• Checks emails regularly for huddle minutes and important communications relevant to assignment.

Qualifications

Education:

• High School graduate or equivalent.

Experience:

• Prefer one (1) year of hospital clinical experience or demonstrated clinical efficiency.