Physical Damage Adjuster

Job Overview

As a Claims Coordinator you will be taking on a career path that is both challenging and rewarding! You will perform tasks to support staff in processing claims. You will be responsible for logging and filing incoming claims, along with managing correspondence, phone calls, process claim reports, engage with drivers, and maintain other claims processing procedures. This role requires an individual with strong communication and relationship-building skills, who strives for results in an efficient and effective manner, in a fast-paced, friendly environment. Being in claims is an interesting, rewarding, and fun career with many opportunities at Hirschbach!

What you will do:

• Adjust physical damage claims on Hirschbach equipment including unreported damage claims.
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items.
• Communicate with insurance carriers and agencies regarding accidents as necessary.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Reporting of claims and accidents as necessary.
• Updating and posting payments for repairs.

Job Requirements

• High school diploma or equivalent, paired with relevant professional experience.
• Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.
• Ability to process information with high levels of accuracy and energy.
• Ability to multi-task and prioritize workload.
• Computer proficiency and ability to navigate between multiple programs.
• Demonstrates an "All In to Win" attitude and displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.

Schedule: Monday - Friday; 9am-6pm

Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.