Planner - OTR

Job Overview

As a Planner with Hirschbach your expectation is to ensure freight ships in accordance with customer and carrier specifications while keeping Hirschbach operator interests in mind. The Planner successfully matches trucks and freight ensuring a freight balance.
Duties & Responsibilities

• Plans freight and equipment in assigned regions and/or account for maximum utilization and profitability.
• Pre-plans freight that allows for on time pick-up and delivery.
• Check-calling, relaying, and re-powering all assigned driver freight to customer and carrier agreed specifications.
• Manages trailer pool.
• Collaborates with Driver Managers to coordinate Hirschbach operators’ scheduled home time, down time, current status, and predicted time available.
• Builds and maintains professional and positive relationships with Hirschbach operators, operations team members, and customers.
• Communicates any PTA and routing issues that may lead to service issues.
• Confirms T-Called loads are planned to deliver on-time.
• Creates plans of action (POA) to increase lane profitability and service percentages. Updates POAs with concerns/delays.
• Attends meetings related to customers and occasionally travels to visit customer sites and terminal locations.
• Other duties as assigned including proactively assisting others in achieving the organization’s objectives.
• Trains and develops Planner Is and Planner IIs.
•  Supervises and leads direct reports.
• Supports the planning and oversight of 500+ loads per week
•  Consistently achieves low deadhead miles to maximize overall profitability
•  Displays an expert level knowledge of Hours of Service
•  Serves as a Point of Contact for key customers and oversees customer accounts and geographic areas.
•  Handles customer complaints and inquiries.
•  Displays an expert level understanding of Hirschbach operations and how the freight network functions.
•  Demonstrates expert AS400 proficiencies and can enter data accurately

Talent Requirements and Skills

• High school diploma or equivalent, paired with relevant professional experience.
• Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.
• Ability to process information with high levels of accuracy and energy.
• Ability to multi-task and prioritize workload.
• Computer proficiency and ability to navigate between multiple programs.
• Demonstrates an "All In to Win" attitude and displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.