Program Supervisor

Job Overview

Monday-Friday; 8-4:30pm; On-Call Rotation

(Will include some nights, weekends, and holidays!)

 

Your Responsibilities

• Take the lead in the referral, intake, and discharge processes for the program and monitor completion of all requirements.
• Supervising employee(s) and their workflow and ensuring that employees understand their duties or delegated tasks.
• Lead the scheduling of staff including approving their time off, leaves etc.
• Serve on an interdisciplinary team that includes: ARNP, Nursing staff, Program Manager, and other colleagues in an effort to serve our clients in the best way possible.
• Monitor completion and timeliness of all client service plans, staffing progress reports and other clinical file requirements and reports staff performance to Program Manager.
• Coach people to appropriately cope with emotions, thoughts, behaviors, and other struggles.
• Role model and coach individuals with activities of daily living (cooking, cleaning, showering, hygiene, shopping, and managing money).
• Participate and plan recreational activities.
• Learn and implement Evidence Based Mental Health Programs with clients.
• Learn skills to de-escalate emotionally charged individuals.
• Ensure the safety of all those involved (monitor meals, behaviors, activities).
• Demonstrate teamwork with other roles (nurses, prescribers, therapists, and support staff).
• Communicate to the team through daily documentation and reports.

 

What You Need

• High school diploma or equivalent required (GED or NCR accepted).
• Bachelor's degree in Human Services field preferred.
• Case management and previous supervisory experience preferred.
• Valid driver’s license and ability to meet agency driving requirements.

 

What Makes You Stand Out

• Good teamwork mentality and client focused work ethic.
• Prior experience working with adults who have chronic mental health challenges.
• Prior experience with health care documentation.
• CPR/First Aid certification.

 

Competitive benefits package for full-time employees working 30+ hours a week:

• Health insurance (up to 79% employer paid)
• Dental insurance
• Vision insurance
• 401(k)with profit sharing and employer match
• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
• 10 paid holidays
• 80 hours sick time
• 2 wellness days
• Staff development and training
• Public Service Loan Forgiveness(PSLF) eligibility for federal student loans
• Employer paid CEU's through Relias
• On-site primary care
• PerkSpot- employee discount program
• MeMD- virtual health provider for you and your family
• Free talk therapy
• $0 Telehealth/urgent care
• Discounted psychiatry
• Employee assistance program
• Advancement opportunities

 

About the Program

Hillcrest's Adult Residential Services operates several 5 bed group homes and a 70+ bed care facility for adults who have a mental health diagnosis. Serving as a steppingstone from hospitalizations to independent living, these programs provide supervision in a safe, secure, and protected environment, with the following support:

• 24 hour staffing and supervision.
• Individual counseling and care coordination.
• Mental health support.
• Medication management.
• Social and community integration.
• Physical and emotional health development.
• Recreational activities (structured and unstructured).
• Daily living skills education and instruction.

 

About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness.  We’re a place where compassion is commonplace. Where our passion soars and faith restores.

**COVID-19 Vaccination Not Required**