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PSA to CNA program


1 Positions


Posted On 05/25/2023

Job Overview

Employment Type:

Full time


Night Shift


Looking to get into health care? Join our team and learn with on the job training to transition from patient safety attendant to certified nursing assistant with our team on Surgical Services. At the completion of your training, this would be a full time, night shift position.

Surgical Services is a 49-bed unit focusing on the care of patient's requiring surgery during their hospital stay. From total joint replacements to general surgeries and procedures, a wide variety of patient's are cared for on the department. Average CNA to patient ratio is 1:8.

Under the direct supervision of the Registered Nurse, proactively ensures patient safety and security. Observes and monitors safety and comfort of non-suicidal, suicidal and patients who require frequent and continual observation and contact, due to psychiatric, medial and/or safety reasons.

Customers include Patients and families, staff, co-workers, volunteers, clinical directors, clinical supervisors and healthcare providers.


Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center's Mission and Values.

Performs other duties consistent with purpose of job as directed.

Promotes customer satisfaction.

Ensures patients comfort and relates any concerns and/or patient issues promptly to the Registered nurse and any other appropriate providers involved with the patients care, assists in implementing safety measures and de-escalation.

Maintains the prescribed level of surveillance, including constant observation in the line of sight and in proximity for rapid intervention even when visitors are in the room and when patient is in the bathroom; accompanies the patient at all times including off-unit for diagnostic studies.

Maintains order in the patient room.

Assist Registered nurse and care team, in conducting activities that enhance the patient’s wellbeing, including but not limited to, ambulating, toileting and other activities of daily living.

Interacts and engages with the patient in therapeutically prescribed activities while helping to ensure patient and family satisfaction.

Engages agitated patients in physical and non-physical interventions to de-escalate without having to resort to physical restraints when possible. Ensures a safe environment for patient, self and others.

The PSA may engage the patient with diversional activities, as appropriate to patient status, such as playing cards, puzzles, and games.

Maintains required department confidentiality and abides by HIPPA regulations.

Takes an active role in enhancing ability to carry out job functions through personal and professional/job related growth and development and participates in Medical Center and/or departmental education programs.

Supports and abides by all Medical Center departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment.


This job requires walking, standing, bending, stretching, stooping, squatting, reaching above

shoulder level, crouching, kneeling, balancing, and pushing/pulling

This job also requires occasional lifting more than 50lbs.

The job requires the use of hands for simple grasping.

The employee is exposed to marked changes in temperature and humidity, infectious and radiation exposure.

Must be able to see at a near visual acuity level.

Must be able to speak.

Must be able to hear speech.

Must adhere to applicable organizational requirements on an annual basis for Employee Health Directives.


High School Diploma or equivalent preferred. Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter. Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter. MANDT will be required within 6 months of hire and yearly thereafter.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Primary Contact


Jennifer Smith and Jessica Schleuning

Talent Acquisition Partners, Human Resources

563-589-9673 or 563-589-9671




563-589-9671 or 563-589-9673

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Job Details


Health Care


Dubuque, IA

Job Type



Full Time



High School/GED

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About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879.  MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation.  MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services.  MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity.  To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website