Quality Assurance (QA) Professional

Job Overview

Position Overview: The Quality Assurance Professional is someone who ensures consistent standards through testing, documentation, and collaboration with stakeholders, implementing comprehensive test plans while identifying and resolving defects across pharmacy networks and software systems in a remote position requiring strong analytical skills and relevant industry knowledge.

About MedOne: MedOne is a full-service pharmacy benefit manager (PBM) dedicated to helping clients and members nationwide access the most appropriate prescriptions at the most affordable price. Our transparent pass-through model ensures the best care and support for all.

What You'll Do:

A Quality Assurance (QA) professional ensures that products or services meet consistent standards of quality. Their responsibilities often include:

• Inspecting and Testing: Performing inspections and tests at various stages of plan design and pharmacy networks to identify defects or issues.
• Developing Standards: Creating and implementing quality assurance policies and procedures.
• Problem Solving: Identifying workflow or production issues and proposing solutions.
• Documentation: Recording processes and documentation to support the PLAD and business architecture
• Training: Educating team members on quality standards and inspection processes.
• Test Planning: Develop software comprehensive test plans outlining strategies, objectives, and resources.
• Test Execution: Design and execute manual and automated tests to identify bugs and ensure software functionality.
• Defect Reporting: Document and report software defects, collaborating with software provider to resolve issues.
• Regression Testing: Verify that new code changes do not negatively impact existing functionality.
• Quality Metrics: Monitor and track quality assurance metrics, such as defect densities and open defect counts.
• Collaboration: Work closely with software, product managers, and other stakeholders to ensure software meets user needs.

What You Will Bring to MedOne:

• A bachelor's degree in a relevant field such as Quality Assurance, Engineering, Computer Science, or a related discipline is often preferred. Or equivalent experience.
• Strong analytical and problem-solving abilities.
• Attention to detail and a methodical approach to tasks.
• Proficiency in quality management software and tools.
• Excellent communication and interpersonal skills.
• Understanding of industry-specific regulations and standards is highly preferred

Why MedOne?

At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth—all while helping to make a difference in people’s lives. Our top core value is to prioritize your well-being. To support you in living this value, we offer:

• Competitive salary and bonuses that reward your performance.
• Comprehensive health, dental, and vision insurance + additional benefits
• 401(k) with company match to secure your future.
• Generous paid time off and holidays.
• Opportunities for professional growth and development.
• A vibrant and collaborative work culture.

Location: Offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.

Employment Type: Full-Time, Hourly

Reports to: Director of Plan Administration

How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we’d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.

MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Offers are contingent on passing a background check and drug screen.