Quality Control Supervisor (Food Manufacturing)

Job Overview

• Lead, manage, and develop the Quality Control Technician team.
• Promote a positive culture of quality, accountability, and continuous improvement.
• Communicate quality expectations and provide training to production employees.
• Work with department leaders to identify trends and implement improvements.
• Oversee product inspections and equipment calibration programs.
• Investigate customer complaints, coordinate resolutions, and prepare written responses.
• Develop solutions to reduce quality issues and improve customer satisfaction.

• Promote a strong food safety culture throughout the facility.
• Support compliance with SQF, HACCP, FDA regulations, and preventive controls.
• Oversee food safety programs, including pest control and environmental monitoring.
• Ensure proper documentation, GMPs, and personnel processing practices.
• Help prevent foreign material contamination and maintain document control.
• Participate in internal, third-party, regulatory, and customer audits.
• Maintain required food safety certifications and regulatory licenses.
• Identify opportunities to improve food safety systems and procedures.

• Previous experience in quality control, preferably in food manufacturing.
• 1–3 years of experience with SQF and FDA regulations.
• HACCP and Preventive Controls for Human Food certifications required.
• Strong leadership and team management abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail, observation, and organizational skills.
• Ability to read, write, and communicate effectively in English.
• Ability to promote accountability, teamwork, and continuous improvement.