Job Overview

Express Employment Professionals is seeking a Receptionist & Administrative Assistant for a well-established professional office in the Dubuque area. This position offers a welcoming and team-oriented environment where attention to detail and professionalism are highly valued.

As the Receptionist & Administrative Assistant, you’ll be the first point of contact for clients — both in person and over the phone. You’ll help create a warm, professional first impression while supporting advisors with scheduling, documentation, and general office operations.

Responsibilities

• Greet clients and visitors with a friendly, professional attitude
• Answer and route incoming calls; take accurate messages as needed
• Schedule client appointments and maintain accurate records in company systems
• Assist with data entry, document preparation, and client file updates
• Handle mailings, faxes, and other administrative communications
• Keep lobby and common areas organized and presentable
• Support team members with project preparation, reports, and mailings
• Maintain confidentiality and ensure a positive client experience

What We’re Looking For

• Previous administrative or customer service experience preferred
• Strong organizational and communication skills
• Proficient with Microsoft Office Suite and general office technology
• Professional appearance and demeanor
• Positive attitude and ability to work independently
• High attention to detail and accuracy in data entry and documentation

Schedule & Pay

• Hours: Monday–Friday, 8:00 AM – 5:00 PM
• Pay: Starting at $18/hour, depending on experience
• Position Type: Full-time, Evaluation-to-Hire

Benefits (Once Hired On)

• Paid holidays and vacation days (with increases based on tenure)
• Personal and sick days
• Simple IRA retirement plan with company match
• Opportunities for professional development
• Supportive and respectful team environment

Apply today through Express Employment Professionals – Dubuque!
Call 563-583-1600 or visit ExpressPros.com/DubuqueIA to learn more.