Receptionist and Department Support

Job Overview

RECEPTIONIST AND DEPARTMENT SUPPORT

DIRECT HIRE: 1ST SHIFT ONSITE

LOCATION: WITHIN 5 MILES OF MANCHESTER

WAGE: $18/HR

Primary focus of serving visitors by greeting, welcoming, and directing them; notifying company personnel of visitors’ arrival; maintaining security and telecommunications system.

Essential Duties and Responsibilities: 

1. Welcomes visitors by greeting the, in person or on the telephone; answering or referring inquiries.

1. Directs visitors by maintaining employee and department directories; giving instructions.

1. Maintains security by following procedures; monitoring logbook; issuing personal protective equipment.

1. Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.

1. Services existing customers and end-users  by answering product, parts and service questions, providing information and taking orders. 

1. Maintains mail operations by receiving items from post office; distributing mail; preparing outgoing mail for delivery; maintaining postage equipment, monitoring balances; completing control logs; requisitioning postage.

1. Maintains safe and clean reception area by complying with procedures, rules, and regulations.

1. Maintains schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences and travel.

1. Produces information by transcribing, formatting, inputting, retrieving, copying, and transmitting text, data and graphics.

1. Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.

1. Maintains customer confidence and protects operations by keeping information confidential.

1. Maintains safe and clean working environment by complying with procedures, rules and regulations.  Wear proper personal protective equipment.

1. Identifies and anticipates safety and health concerns and hazards by surveying environmental, operational, and occupational conditions.

1. Contributes to the team effort by accomplishing related results as needed.

Education and Experience:

1. High School Diploma or GED.
2. One year Customer Service experience.

Essential Skills and Experience:

1. Strong customer service orientation.
2. Excellent written and verbal communication skills with a good command of the English language.
3. The ability to organize and manage multiple priorities.
4. Operate a multi-line telephone system.
5. Basic understanding of office procedures.
6. Commitment to company values.
7. Computer and word processing proficiency.

Please email resume to nikki@careerpros.com

Sedona Staffing Services is an Equal Opportunity Employer