SCOPE OF SERVICE/CUSTOMER:

The Cardiology Department offers invasive and noninvasive procedures; noninvasive diagnostic studies are performed in the Cardiology Department, and in other patient areas, while therapeutic interventions are performed in the Cardiac Catheterization Lab. Clinical services are provided for a broad range of medical diagnosis including medical, surgical, oncology, cardiac, behavioral, and long-term care with acute and chronic conditions. Invasive/interventional procedures are limited to adult patients with primary or secondary cardiac disease.

Cardiology procedures include cardiac catheterization studies, PTCA, atherectomy, coronary stents, pacemaker insertion and intra-aortic balloon pump insertion. Available diagnostic procedures include transthoracic echocardiography, transesophageal echocardiography, ECG, various stress testing modalities, and Holter monitors.

Under general supervision, the Cardiographic Technician offers noninvasive cardiac procedures for inpatients and outpatients, to neonatal, pediatric, adolescent, young adult, adult, and geriatric age groups. Clinical performance will include both dependent and independent functions based on the philosophy, objectives, standards of care and policies and procedures of MercyOne Dubuque Medical Center.

Customers include patients, physicians, visitors, co-workers, volunteers, vendors, service engineers, and employees (non-management/management).

SKILLS AND ABILITIES REQUIRED:

Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque Medical Center's Mission and Values.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Fundamental knowledge of cardiac anatomy and physiology; ability to recognize and document normal vs. abnormal cardiac rhythms.

Maintains a professional, collaborative work environment to foster a positive public image for MercyOne Dubuque Medical Center.

Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e., HIPAA, Stark, etc.).

Working knowledge of medical terminology, cardiac drugs, and arrhythmias.

Skills to support telephone communication, procedure scheduling, typing and record filing.

Displays effective communication with a polite, compassionate, and caring attitude and demonstrates a responsiveness to needs of patients, families, and physicians in a helpful, courteous manner.

Must be competent to provide care within assigned areas of responsibility and to the population described in the scope of services.

High degree of independent decision making about technical and clinical situations associated with diagnostic cardiac procedures.

Demonstrates customer friendly behaviors.

Promotes customer satisfaction.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

1. In an 8-to-10-hour day, employee must sit 4 - 6 hours, stand and/or walk 4 -6 hours.

2. Job requires (50%) bending, stooping, squatting, reaching, pushing, and pulling.

3. Frequently works under time pressure with need to respond to emergency situations.

4. Job requires employee to lift/carry approximately 50 lbs and push objects weighing over 60 lbs.

5. Job requires the use of hands for repetitive action such as simple and firm grasping and fine

manipulating.

6 Must be able to see at a near visual acuity level.

7 Must be able to speak.

Must be able to hear speech.

9. Must adhere to applicable organizational requirements on an annual basis for Employee Health Directives.