Resident Services Director

Job Overview

The Resident Services Director provides support through resident/family advocacy, ongoing assessment and evaluation, service coordination and care planning. The primary focus of this position is the quality of life of the care center (long term care/skilled care) residents to assist them in achieving “their best day”.

This position coordinates the admission/discharge process of care center residents and functions as the social worker.

The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.