Restaurant Server

Job Overview

PURPOSE AND PERFORMANCE GOALS

Provide quality, value-added professional service in the restaurant department to exceed brand standards for food service, guest helpfulness, and guest friendliness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following (other duties may be assigned):

• Check station assigned, prior to opening, for cleanliness of tables and chairs, proper placement of condiments, table accessories, china, glassware and silverware on tables.
• Prepares dressing, creamer, butter, rolls, salt, pepper, coffee & tea.
• Meets and greets guests as they are seated.
• Be aware of daily specials, soups and drinks
• Be knowledgeable of all menu items, their garnish, contents and preparation methods
• Answers guest questions about the menu, and knows proper beverage, liquor and wine service
• Records food and beverage order legibly on check, orders and picks up food promptly.
• Serves and refreshes all beverage needs, serves and clears food and used dishes as needed.
• Presents check and collect payment, operating point of sale equipment accurately.
• Special attention should be made to finer points of service, i.e. water glasses filled, checking back just after serving entrée, keeping proper posture and being personable, but limiting conversation.
• Exceeds guest expectations, with proper behavior and prompt service.

SUPERVISORY RESPONSIBILITIES – Not applicable

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or GED.  6 months serving experience.

LANGUAGE SKILLS

Must be able to communicate clearly with guests, customers, supervisors and fellow employees.

MATHEMATICAL SKILLS

Must be able to calculate amounts and apply basic addition, subtraction division and multiplication.