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Retail Pharmacy Technician-Cascade
MercyOne
1 Positions
ID: TRHEUS00642596MERCYO
Posted On 01/22/2026
Refreshed On 03/25/2026
Job Overview
Employment Type:
Full time
Shift:
Rotating Shift
Description:
At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.
In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.
Join the MercyOne Family! We are looking to hire a Retail Pharmacy Tech!
As a Retail Pharmacy Tech at MercyOne, you will assist in the technical functions of the practice of pharmacy, enabling the pharmacist to provide pharmaceutical care to the patient.
- Greet and assist patients/customers in person and on the phone in a professional and confidential manner
- Communicate effectively with colleagues and customers alike, being a good listener and adjusting style as needed
- Represent MercyOne Retail Pharmacies in a courteous, friendly, and caring manner
- Perform duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly
- Operate cash register accurately, including cash, credit card, in store charges and payments on account
- Assist with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs
- Ensure that pharmacists are providing all patient counseling, consultation, and any other activities that involve professional judgment
- File prescriptions or other paperwork, stocks bottles and vials and performs other clerical duties as necessary or requested
- Collect accurate patient demographic, allergy and medication data from patients and caregivers
- Utilize pharmacy dispensing software to accurately input patient and third-party information, and process new and refill prescriptions following safety procedures to ensure pharmacist involvement in any process that would involve professional judgment
- Package and label prescriptions for final verification of pharmacist in an organized and highly accurate manner
- Contact prescribers to obtain prescription refill authorization
- Accept prescription refill authorizations communicated to the pharmacy by a prescriber or the prescriber's representative - at the discretion of the supervising pharmacist, and after receiving appropriate training, may accept new prescription drug orders or medication orders communicated to the pharmacy by a prescriber or the prescriber's agent
- Perform drug compounding processes for nonsterile compounding as provided by Iowa Pharmacy Law after appropriate training
- Contact 3rd party payers or physician offices as appropriate to resolve third party prescription payment issues (including prior authorization, step therapy, processing questions etc)
- Actively participate in quality, safety, and problem-solving activities with other pharmacy staff and hospital/clinic departments
Schedule:
- 40 hours a week
General Requirements:
- Must be 18 years of age or older
- Registration with Iowa Board of Pharmacy within 30 days of employment
- Certification as a Pharmacy Technician within one year of employment
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Primary Contact
1758561232924
Amber Heppner
Talent Acquisition Partner ,
Phone
Phone
Phone
Fax
Amber.Heppner@mercyone.org
True
True
True
Job Details
Categories
Health Care
Pharmacy
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1154
Job REQ #
TRHEUS00642596MERCYONEENUS
# Positions
1
Start Date
20260122
End Date
20260427
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