RN-House Supervisor

Job Overview

Overview

The House Supervisor is a representative of patient care/ hospital administration on all shifts. The House Supervisor assures the delivery of quality patient care and accomplishment of the goals and objectives of UnityPoint Health - Finley Hospital, on a shift-to-shift basis. The House Supervisor is responsible for the management and coordination of all hospital departments and personnel in the absence of direct line managers. Overall, the House Supervisor serves as an advocate for patient care, staff and the hospital as a whole.

Why UnityPoint Health? 

• Commitment to our Team – We’ve been named a  Top 150 Place to Work in Healthcare 2022  by Becker’s Healthcare for our commitment to our team members. 
• Culture – At UnityPoint Health, you Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 
• Benefits – Our competitive  Total Rewards  program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience. 
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.  https://dayinthelife.unitypoint.org/  

Responsibilities

Operational and Clinical Leadership

• Supervises and supports nurses’ clinical role in patient care providing clinical skill assistance as needed.
• Facilitates requests for supplies and equipment to support patient care processes, and outside requests for information and assistance.
• Handles any occurrences during the shift, ensuring appropriate documentation and communication.
• Collaborates with patients, family members and physicians to ensure needs are met and problems are resolved.
• Determines issues to be referred to the Administrator-on-Call.
• Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
• Maintains patient confidence and protects operations by monitoring confidential information processing.

Hospital Representative

• Makes rounds throughout the hospital to monitor quality of patient care and safety; responds to situations involving patients, unit, staff, and visitors, and provides a resolution.
• Monitors compliance to hospital policies, rules, and regulations; documents and communicates noncompliance to appropriate personnel.
• Assists staff in complying with state and federal regulations.
• Interprets and supports philosophies and policies of the nursing division to UPH personnel; collaborates with other departments to ensure continuity of patient care.
• Serves as a liaison between the Administrator-On-Call and external agencies; consults with Nurse Manager/Director or other Administrative representative concerning matters that require immediate attention beyond their scope of authority.

Patient Flow

• Oversees determination of staffing needs and staffing decisions as made in the Access Center.
• Assists in monitoring performance of nursing units and nursing services, and in identifying the training and development needs of staff.
• Oversees bed control by determining and verifying bed assignments with the Access Center as needed.
• Evaluates utilization of personnel, supplies, equipment, and physical facilities for optimum effectiveness and working conditions.
• Adapts to the changing needs of the hospital and accepts responsibilities to meet those needs.

Crisis Management

• Coordinates initial response to emergent situations that impact hospital operations and patient care per emergency management policies and procedures.

Qualifications