Salesforce Administrator

Job Overview

Salesforce Administrator

Location: Dubuque, IA office

Are you a Salesforce superstar looking for your next challenge? Do you want to be part of a dynamic team that is driving growth and success for a rapidly expanding company? If so, we want you!

We are seeking a skilled Salesforce Administrator to join our team and help take our sales, service, and marketing capabilities to the next level. In this role, you will be responsible for managing our Salesforce instance, ensuring data integrity, and supporting the day-to-day operations of our business. You will oversee the configuration and integration of our marketing automation platform, Pardot. 

The Salesforce Administrator will be our go-to person for all things Salesforce, using your expertise to streamline processes, increase efficiency, and make data-driven decisions. You'll work closely with cross-functional teams to understand their needs and provide solutions that help them achieve their goals.

Key Responsibilities:

• Serve as the primary point of contact for Salesforce-related issues and questions
• Manage user accounts, profiles, and permissions to ensure appropriate access and data security
• Develop and maintain custom fields, objects, formulas, workflows, and other Salesforce-related configurations
• Create and maintain reports and dashboards to track key performance metrics and help inform business decisions
• Coordinate with other teams (e.g., IT, Marketing) as needed to ensure seamless integration and data flow between Salesforce and other systems
• Manage the setup, configuration and integration of our Pardot marketing automation platform
• Provide training and support to new users to ensure successful adoption of Salesforce
• Stay up-to-date on the latest Salesforce features and best practices and proactively identify opportunities to improve our use of the platform

Qualifications:

• You possess a bachelor's degree in Business, a related field or equivalent experience.
• You have at least 1 year of experience as a Salesforce Administrator, preferably in a sales and marketing environment, and experience with Pardot or other marketing automation platforms.
• You have a Salesforce Administrator certification and a Pardot Specialist certification or the ability to obtain them in the near future.
• You possess strong technical skills and have the ability to learn and adapt to new technologies quickly.
• You have experience with Salesforce customization (e.g., custom objects, fields, formulas, workflows) and reporting/dashboards.
• You have experience with customization and integration of Pardot, or other marketing automation platform, with Salesforce.
• You have strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Your problem-solving skills are unmatched, and have a solid attention to detail.

The ideal candidate is a problem solver who is highly organized, detail-oriented, and has a passion for technology. If you're ready to take your Salesforce skills to the next level and make a big impact in a fast-paced environment, we want to hear from you!

About the company

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To ensure we keep that promise, we hold ourselves to a set of principles that we believe position our clients and our company for long-term success. Our Guiding Principles are not just words on paper, they are a promise we make to ourselves and our clients.

These principles have become a driving force of our culture and share many common themes with the values of our clients. First, we hire and develop amazing people that have an insatiable desire to succeed, are committed to learning, and thrive on challenges. Secondly, we pride ourselves on serving our clients' best interests through quality service, innovative solutions, and constantly evaluating our performance. Third, we have embraced and are guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday. Ultimately, we get more energy from the future we are creating for our people, our clients, and our company than from our past success.

As an organization, we are very optimistic about the future and have incredibly high expectations for our people and our performance. We also understand that our growth is fueled by becoming better, not bigger – growth funds investments in new resources to better serve our clients and provide the career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.