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Security Officer

Q Casino + Resort

1 Positions

ID: 41761

Posted On 10/25/2023

Job Overview

Job Details

Q Casino - Dubuque, IA

Any

Description

Q CASINO
POSITION DESCRIPTION

SECURITY OFFICER

BASIC FUNCTION

To enforce and follow internal controls procedure, Iowa Racing and Gaming Commission rules and regulation and Company policies, while protecting the company assets. Also, to ensure the safety of patrons and employees.

ORGANIZATIONAL RELATIONSHIPS

a) Reports to: Security Supervisor

b) Supervises: N/A

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Provide an authoritative to deter criminal activity and the intentional violation of company policies.
  • Assist Surveillance Department with the detection of criminal activity and violations of internal controls, Iowa Racing and Gaming rules and regulations, and the laws of the State of Iowa.
  • Apprehend criminal suspects or patrons suspected of criminal activities.
  • Assist EMT’s police and fire department personnel in emergency situations.
  • Verification of ages of patrons prior to them entering Casino.
  • Observe patrons for intoxication.
  • Provide escort of funds when deemed necessary
  • Control access to restricted areas.
  • Provide crowd control as needed.
  • Issue fee free passes to visitors, vendors and employees.
  • Patrol facility to include driving Q Casino vehicle in parking lots.
  • Drive Q Casino shuttle vehicle when necessary.
  • Assist with wheelchairs.
  • Secure cashier areas in the event of a power failure.

EDUCATION, TRAINING AND EXPERIENCE

  • High School diploma or equivalent.
  • Valid Drivers License (Class D in Iowa or Valid Wisconsin or Illinois Drivers License)
  • Prior Security experience preferred, but not necessary.

STANDARDS OF PERFORMANCE

  • Ability to speak clearly over 2-way radio.
  • Ability to give directions when necessary.
  • Ability to verify fills and jackpot paperwork.
  • Good written communication skills.
  • Ability to complete security reports.
  • Ability to operate Q Casino passenger shuttle vehicle.
  • Ability to follow instructions, Internal Controls and IRGC rules and regulations.

MENTAL AND PHYSICAL REQUIREMENTS

  • Ability to lift up to 50 lbs.
  • Climbing, Balancing, stooping, kneeling, crawling, reaching.
  • Standing for long periods of time.
  • Walking for long periods of time.
  • Pushing, pulling, grasping talking, hearing.
  • Repetitive motion movements.
  • Pushing cart weighing up to 400lb.

WORKING ENVIRONMENT AND CONDITIONS

  • Subject to inside and outside work.
  • Subject to all weather conditions when performing outside work.
  • Loud noise levels.
  • Exposure to cigarette and cigar smoke.

EQUIPMENT AND TOOLS

a) General office equipment and 2 way radio.

Primary Contact

305174

Jeanne Hendricks

Human Resources Manager, Human Resources

563-585-2953

Phone

Phone

Phone

Fax

jeanneh@qcasinodbq.com

Email

True

False

True

Job Details

Categories

Cashier
Casino
Security

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

1202

Job REQ #

41761

# Positions

1

Start Date

20231025

End Date

20231113

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Q Casino + Resort

About the Company

Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds? Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!

Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for gaming, live performances, and culinary excellence. As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.

Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. With over $100 million earmarked for property enhancements, including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.

Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!