Job Overview

Employment Type:

Full time

Shift:

Evening Shift

Description:

POSITION PURPOSE:

The Security Officer will take an active role in the Security Management Program which provides for the safety and well-being of all individuals associated with the facilities of Mercy Medical Center (MMC).  Assists patients and visitors with directions and information.  Actively demonstrates the organization’s mission and core values and conducts oneself at all times in a manner consistent with these values. According to prescribed procedures, patrols various areas of the Hospital facilities and grounds and acts to deter loss of hospital, associate, patient and visitor property, by intercepting unauthorized individuals and investigating unusual incidents.  Assists to maintain order as needed.  While on patrol, examines doors, windows and gates to ensure they are secure, inspects equipment and machinery to ascertain if tampering has occurred and reports all irregularities. The Security Officer also provides for various lower-level maintenance activities to be accomplished. Under close supervision, is responsible for assisting the Physical, Occupational and/or Speech Therapy staff in routine patient care activities.  Possesses the skills necessary to provide direct patient care specific to each age group in accordance with department protocol.  The age of the patients served range in age from infants to geriatrics. 

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What we are looking for:

• High school graduate or GED required.
• Must be able to read and write English and perform basic mathematical calculations.
• Associate’s Degree in Criminal Justice preferred.
• Previous experience in private security, public law enforcement, or military duty extremely helpful but not essential.  Some on-the-job training will be provided.
• In lieu of Associate’s Degree in Criminal Justice, 2 – 4 years of previous related experience.
• Driving is a requirement.  A valid driver’s license and proof of insurance must be maintained throughout employment.
• Must be able to demonstrate a good driving record verifiable with the DMV in the applicant’s state of residence.
• Demonstrates general working knowledge of computers and department specific software (i.e. HealthStream, Microsoft Office Suite - Word, Excel, GroupWise; internet/intranet; work order system; and building maintenance software such as Siemens Software.
• Maintain a professional, collaborative work environment so as to foster a positive public image for Mercy Medical Center. 
• Must have ability to interact with associates, physicians, visitors and patients consistent with Mercy’s Mission & Values, Mercy’s Model of Caring which includes the Caring Model Principles and the Guiding Behaviors, & Trinity Health’s Code of Conduct.  
• Must have the ability to relate to and work with people across all levels & diverse backgrounds); and ability to handle interactions with discretion, tact & courtesy.
• Must have good communication skills, including a good understanding of the English language.
• Provide a high level of customer responsiveness and serve as a role model to encourage a commitment to customer service.
• Maintains positive and respectful attitude in all departmental relationships.
• Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.  Responsible for assuring compliance with organizational policies and procedures, governing and regulating agencies relative with areas of responsibility.
• Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. 
• Must be able to enforce hospital regulations fairly and consistently.
• Complies with Safety and Infection Control Policies and Procedures.
• Must be able to perform various lower skilled maintenance activities.
• Must be able to learn and operate the Motorola portable walkie-talkie.
• Required to increase/decrease work schedule and/or vary hours depending on the needs of the department:  Assigned hours within the shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in Fulton specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

• MercyOne Dubuque Medical Center
• MercyOne Dyersville Medical Center
• MercyOne Elkader Medical Center
• MercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

• Reverence
• Commitment to Those Who are Poor
• Safety
• Justice
• Stewardship
• Integrity

Our Vision:

• We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume good intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion diversity, equity and inclusion.

Our Promise:

• We Listen.
• We Partner.
• We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.