Job Overview

Employment Type:

Part time

Shift:

Evening Shift

Description:

Every other Weekends 3rd shift. Days include Friday, Saturday, Sunday and Monday from 10:30pm-7am.

POSITION PURPOSE:

The Security Officer will take an active role in the Security Management Program which provides for the safety and well being of all individuals associated with the facilities of Mercy Medical Center (MMC).  Assists patients and visitors with directions and information.  Actively demonstrates the organization’s mission and core values, and conducts oneself at all times in a manner consistent with these values. According to prescribed procedures, patrols various areas of the Hospital facilities and grounds and acts to deter loss of hospital, associate, patient and visitor property, by intercepting unauthorized individuals and investigating unusual incidents.  Assists to maintain order as needed.  While on patrol, examines doors, windows and gates to ensure they are secure, inspects equipment and machinery to ascertain if tampering has occurred and reports all irregularities. The Security Officer also provides for various lower level maintenance activities to be accomplished. Under close supervision, is responsible for assisting the Physical, Occupational and/or Speech Therapy staff in routine patient care activities.  Possesses the skills necessary to provide direct patient care specific to each age group in accordance with department protocol.  The age of the patients served range in age from infants to geriatrics. 

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What you will do:

• Provides various security-related services in a professional and courteous manner.
• Provides protection to Mercy Medical Center, its equipment and supplies against hazards of fire, theft, damage, or other unsafe or illegal situations.
• Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigate unusual occurrences and to deter possible theft, vandalism and physical violence and to detect unauthorized vehicles or persons on Medical Center property.  Intercepts unauthorized individuals on hospital grounds.
• Enforces MMC’s parking policy in a fair and equitable manner.
• Checks to ensure hospital entrances, doors, gates, and windows are securely locked and inspect equipment, machinery, alarms, and sprinkler systems and so forth to ensure it are properly working. Notifies appropriate personnel of problems as necessary
• Demonstrates ability to manage a security related incident if warranted and investigate incidents thoroughly in order to obtain related evidence necessary to provide documentation.
• Manages non-physical and physical situations involving patients, visitors, staff, etc. using Mandt System, while ensuring the safety of all concerned.  This will potentially involve holding/restraining individuals who may be violent in nature. Able to converse with patients of all diagnosis for extended period of time.
• Responds to stat calls regarding campus emergency situations, fire, theft, endangerment of life and property, Dr. Strong, Code Silver, suspicious activity as required.
• Operates all security related equipment efficiently.  Equipment includes the closed circuit television system, portable walkie-talkie, hospital security vehicle, and the hospital switchboard.
• Records activities and responses on the daily report form, completing maintenance requisitions and incident reports as required. Reports incidents or apparent potential loss of hospital, associate, patient or visitor property thorough fire, theft or vandalism. Maintains chronological log noting significant events, prepares supplementary reports as required.
• Reports violations of public law and infractions of Mercy’s policies and practices to Security Supervisor or other designee.
• Assists patients and visitors with directions and information; minor automotive difficulties such as dead battery, flat tire, weather related difficulties, locked out of vehicle, out of fuel, etc.  Escorts associates, visitors and patients to hospital parking lots, as requested. 
• Provides for the maintenance and cleanliness of MMC’s fleet vehicles, service vehicles, and various departmental vehicles.
• Performs various maintenance procedures in a safe, efficient manner at all times, giving proper consideration to urgency of situation at hand.
• Shovels snow, uses snow blower, transports 50-pound bags of salt and spreads salt as needed.
• Performs some minor plumbing related duties (plunging, etc.)
• Performs various maintenance procedures in a safe, efficient manner at all times, giving proper consideration to urgency of situation at hand. 
• Completes task as assigned on work orders when performing maintenance activities.
• Laterally transfers patients/deceased patients.
• Assists with and guarantees the secure arrival of deceased patients to the morgue, and/or the mortician’s custody.
• Actively participates in department meetings, committees, and in-services.
• Performs other duties consistent with purpose of job as directed.

What we are looking for:

• High school graduate or GED required.
• Must be able to read and write English and perform basic mathematical calculations.
• Associate’s Degree in Criminal Justice preferred.
• Previous experience in private security, public law enforcement, or military duty extremely helpful but not essential.  Some on-the-job training will be provided.
• In lieu of Associate’s Degree in Criminal Justice, 2 – 4 years of previous related experience.
• Driving is a requirement.  A valid driver’s license and proof of insurance must be maintained throughout employment.
• Must be able to demonstrate a good driving record verifiable with the DMV in the applicant’s
• state of residence.
• Demonstrates general working knowledge of computers and department specific software (i.e. HealthStream, Microsoft Office Suite - Word, Excel, GroupWise; internet/intranet; work order system; and building maintenance software such as Siemens Software.
• Maintain a professional, collaborative work environment so as to foster a positive public image for Mercy Medical Center. 
• Must have ability to interact with associates, physicians, visitors and patients consistent with Mercy’s Mission & Values, Mercy’s Model of Caring which includes the Caring Model Principles and the Guiding Behaviors, & Trinity Health’s Code of Conduct.  
• Must have the ability to relate to and work with people across all levels & diverse backgrounds); and ability to handle interactions with discretion, tact & courtesy.
• Must have good communication skills, including a good understanding of the English language.
• Provide a high level of customer responsiveness and serve as a role model to encourage a commitment to customer service.
• Maintains positive and respectful attitude in all departmental relationships.
• Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.  Responsible for assuring compliance with organizational policies and procedures, governing and regulating agencies relative with areas of responsibility.
• Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. 
• Must be able to enforce hospital regulations fairly and consistently.
• Complies with Safety and Infection Control Policies and Procedures.
• Must be able to perform various lower skilled maintenance activities.
• Must be able to learn and operate the Motorola portable walkie-talkie.
• Required to increase/decrease work schedule and/or vary hours depending on the needs of the department:  Assigned hours within the shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in DeWitt, Fulton and Morrison specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

• MercyOne Dubuque Medical Center
• MercyOne Dyersville Medical Center
• MercyOne Elkader Medical Center
• MercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

• Reverence
• Commitment to Those Who are Poor
• Safety
• Justice
• Stewardship
• Integrity

Our Vision:

• We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume good intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion diversity, equity and inclusion.

Our Promise:

• We Listen.
• We Partner.
• We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.