Service Clerk/Receptionist

Job Overview

$(document).ready(function () {
$("#spanTitle").html('Service Clerk/Receptionist');
});

Location: Monticello, IA

Type of Employment: Full-Time

Position Specifics:

Department: Administration/Service

Reports to: Service Manager/Location Manager

Supervises: None

Location: Cresco

Purpose:

Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership. General support to location parts and sales departments.

Responsibilities:

o Answers incoming phones calls to location and directs to department needed.

o Maintain hours for hourly employees and report all PTO for biweekly payroll.

o Assists sales and parts department with related tasks as necessary.

o Fields internal and external customer inquiries to the Service Department.

o Assists Service Manager in his absence with opening work orders as needed.

o Monitors workorder process for timely invoicing of work completed.

o Maintains Service Department filing and records.

o Maintains accessories and supplies and prepares replacement orders.

o May process warranty and/or product improvement claims including the computation of charges, submission and follow-up.

o Other duties as assigned by management

Experience, Education, Skills and Knowledge:

o Basic knowledge of accounting practices

o Ability to use standard desktop load applications such as Microsoft Office and internet functions

o Knowledge of office procedures

o General understanding of mechanical/technical terms is preferred

o High School Diploma or equivalent experience

Apply Now

Please contact Karla Baumler, Human Resources Manager, at baumlerk@bodimp.com for more information.