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Service Representative

Cottingham & Butler/ SISCO

1 Positions

ID: SnY3bTd6VU1KTnROcU5x

Posted On 10/18/2023

Job Overview

Cottingham & Butler has an immediate opening for driven, energetic, and customer focused candidates looking to begin his/her career in a fast-paced environment, perfect for a self-starter! In this role, you will answer inbound calls from our customers and providers across the country on medical, dental and voluntary benefit plans. And the best part? You don't need experience - we will train you!

 

We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. We pride ourselves on putting the customer first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.

Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm. 

 

Essential Functions:

  • Answer customer inquiries on benefits plans
  • Process Medical/Dental Claims
  • Ability to multitask
  • Strong verbal and written skills
  • Detail oriented

Other Functions:

  • Ability to navigate multiple record keeping systems
  • Ability to work with customers of diverse background and dispositions

Experience

  • Prior customer service experience
  • Prior call center experience is a plus
  • Prior Medical experience is a plus

Specific Skills:

  • Team oriented
  • Computer skills and knowledge
  • Data entry

Benefits:

  • Competitive Pay
  • Shift differential
  • Full benefits package offered your first day of employment 

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

careers@cb-sisco.com

Email

True

False

True

Job Details

Categories

Customer Service
Insurance
Management/Executive

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

943

Job REQ #

SnY3bTd6VU1KTnROcU5xejRaYm5PNGlrQWFzTFRvQVdHRmZ4cjRMOUYxVjE2Q3hTKzNKY0dmY0dBRWdBUkRCNklBM29nTU9ZNnpSeFhnQWpNemd0OTNqbFN3NmsvU0NpWStGbFVrQ3lQSHpXOUZEQlBBVDI4bnRRbHJCVjRuUXVGKzZjMndKN2VTdE9XamQxbmxzYkZBPT0=

# Positions

1

Start Date

20231018

End Date

20231115

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Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.