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Site Coordinator (RN/LPN) - Acute & Urgent Care Clinics

Job Overview

Site Coordinator (RN/LPN)

Position is for Acute & Urgent Care

Grand River Medical Group is seeking an experienced and confident Nurse to supervise our Acute & Urgent Care Clinics. As a Site Coordinator, you will be responsible for supervising the staff and the daily operations related to patient care.

The ideal candidate will provide a high-quality customer experience while maintaining a friendly and positive environment. Dependability and flexibility with schedule is a must. They must be able to work in a fast-paced environment and have strong organizational skills. They will need to be a strong team player and work closely with other Site Coordinators and PSR Coordinators across the organization. Display self-motivation while possessing the ability to work independently well as part of a team.

This is a full-time, salaried position, 40-45 hours per week. Acute & Urgent Care Clinics are open Monday-Friday, 7:30am-7:00pm, and Saturday-Sunday, 8:30am-4:00pm.

Duties include but are not limited to:

• Provide direct supervision to specific department staff, ensuring appropriate assessment and treatment of patients.
• Manage the training and development of current and newly hired staff.
• Prepare schedules and assign work to ensure adequate and efficient staffing levels to deliver a high standard of patient service.
• Perform evaluations and address performance issues with the assistance of the Operations Manager and/or Human Resources.
• Serve as a key problem-solving resource for staff on patient issues.
• Monitor patient feedback and help resolve complaints and service issues.
• Analyze patient flow and suggest solutions for revealed problems within the clinic.
• Assist with the implementation of new process, procedure and policies for improving clinician and staff efficiencies for clinical functions.
• Perform administrative duties, which may include, but are not limited to, preparing and monitoring timekeeping reports, compiling data and reports, and managing electronic medical record.
• Perform nursing duties as assigned.
• Fill in for patient service representative staff as needed.

Supervisory Responsibilities:

• The Site Coordinator has supervisory responsibility that can account for 15-20 direct reports.

Education/Experience/Skills:

• Must be a graduate from an accredited school of nursing for Registered Nurses or Licensed Practical Nurses.
• Must be a licensed RN or LPN with an active license to practice in the state of Iowa; BSN preferred.
• Basic Life Support (BLS) certification required.

We offer: A competitive salary plus a very attractive benefits package including vacation, generous company provided benefits, and much more.

Grand River Medical Group is an independent physician owned practice located in Dubuque, IA. We provide a wide range of healthcare services from primary care to subspecialty care for adults and children. We currently employ over 300 team members who help support the practices and clinical operations of over 65 physicians, nurse practitioners and physician assistant clinics, our urgent care network, and four dialysis units located in Iowa (Manchester and Dubuque) and Wisconsin (Platteville and Richland Center).

Grand River Medical Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.