Table Games Dealer

Q CASINO
POSITION DESCRIPTION
TABLE GAMES DEALER

BASIC FUNCTION

• Deals assorted games such as blackjack, poker, roulette and/or craps to players according to the policies, procedures and IRGC gaming regulations

ORGANIZATIONAL RELATIONSHIPS

• Reports to: Casino Operations Shift Managers/ Table Games Leads

SPECIFIC DUTIES AND RESPONSIBILITIES

• Deals standardized, smooth and mechanically efficient games to players

• Responsible for exchanging chips for currency

• Completes fill and credit transactions

• Responsible for verifying fills and credits with supervisors

• Responsible for accurately collecting and paying wagers

• Provides and promotes positive customer relations supported by employee quality service

• Ensure honesty and integrity of all table games during assigned shift

• Responsible for the protection of company assets as it relates to table games

• Reports suspicious activity and customer behavior to supervisors

• Responsible for maintaining a consistent pace on assigned games

• Other duties as assigned

EDUCATION, TRAINING AND EXPERIENCE

• High School Diploma

STANDARDS OF PERFORMANCE

• Good oral communication skills

• Excellent customer service skills

• Reasonable knowledge of applicable mathematical skills

• Must be able and willing to work non-traditional schedules, particularly nights, weekends, and holidays

• Must be able to stand for long periods of time

• Must be knowledgeable of IRGC rules and regulations

• Must be knowledgeable of DGP&C internal controls

• Must possess a valid IRGC gaming license

MENTAL AND PHYSICAL REQUIREMENTS

• Standing for extended periods of time

WORKING ENVIRONMENT AND CONDITIONS

• Inside working environment

• Exposed to cigarette smoke

• Loud noise levels

• Irregular work schedules, including nights, weekends, and holidays

EQUIPMENT AND TOOLS

• General office equipment