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Teller

Sedona Staffing Services

1 Positions

ID: A412736F874D4FC0A01F

Posted On 05/25/2022

Job Overview

UNIVERSAL BANKER

CONTRACT: TEMPORARY,COULD TURN PERM

WAGE: $16/HOUR, part time between 8:30am to 5:30pm

LOCATION: Cedar Rapids,  IA 

PRIMARY & ESSENTIAL RESPONSIBILITIES:
A.  Transaction/Sales Responsibilities:

1. Universal Bankers are responsible for offering and selling financial products and services to both consumer and small business customers. Including, but not limited to:
a. Checking and Savings Accounts
b. Certificates of Deposit
c. Individual Retirement Accounts (IRAs)
d. Health Savings Accounts
e. Deposit only business relationship customers with non-lending needs
2. Operates a teller window regularly to meet the needs of the banking center.
3. Provides exceptional customer service while listening for sales opportunities, explains and promotes bank products or services to customers and actively participates in the referral program and strives to meet goal (as determined by individual bank).
4. Effectively use sales skills such as: effective listening, adapting to differences in customers, identifying needs, expanding and deepening customer relationships, responding to verbal and non-verbal clues, presenting solutions through product benefits, establishing a clear difference, overcoming resistance, asking for the business, completing sale, nurturing relationships, and establishing methods for follow-up.
5. Follow up with prospects and current customers to promote new products and services and/or thanking customers for existing business.
6. Actively monitor the status of key customer relationships to promote business growth and service quality, Increase the number of services used per customer to increase both profits and customer retention.
7. Maintains confidentiality in handling customer and bank information.
8. Follows security policies and procedures to prevent bank and customer losses.
9. Resolves customer complaints.
10. Maintains a detailed level of knowledge on retail products and services and a conversational knowledge of non-retail products (e.g., mortgage, insurance, wealth management)
11. Works collaboratively with the banking team to  achieve customer service and sales objectives
a. Actively participates in banking center sales activities

B.  Operations Responsibilities:
1. Responsible daily for all teller operations
2. Maintains an acceptable Cash Over and Short account according to the bank policy guidelines. 
3. Prepares Currency Transaction Reports and Monetary Instrument logs. 
4. Must be security conscious and comply with all Bank Secrecy Act/Anti-Money Laundering requirements, Privacy of Customer Information Policy, and all consumer protection laws, regulations, and Bank policies as related to assigned job duties.
5. Opens and closes the banking center according to bank security policy.

 

REQUIRED SKILLS & EXPERIENCE:

1. High School Diploma/GED. Bachelor’s Degree preferred.
2. 1-3 years of experience in sales & customer service
3. Previous teller or cash handling experience preferred, but not required
4. Experience providing high quality customer service
5. High attention to detail
6. Experience working in a team environment
7. Ability to count and balance cash
8. Ability to read and interpret documents such as policy and procedure manuals
9. Demonstrated ability to multi-task and manage time
10. Knowledge of MS Office, Windows and ten key calculator
11. Must satisfy requirements of  the Federal Deposit Insurance Act Sec. 19

 

Please email resume to nikki@careerpros.com

Sedona Staffing Services is an Equal Opportunity Employer

Primary Contact

345401

Sedona Staffing

Human Resources,

563-556-3040

Phone

Phone

Phone

Fax

info@careerpros.com

Email

True

True

True

Job Details

Categories

Banking/Mortgage/Financial Services
Clerical/Office Administration
Customer Service
Insurance
Labor
Sales/Service
Security

Location

Cedar Rapids, IA

Job Type

Employee

Full/Part

Part Time

Pay/Salary

15.00


Qualifications

Education

High School/GED

Company ID

352

Job REQ #

A412736F874D4FC0A01F97BB1E920FBF_21

# Positions

1

Start Date

20220525

End Date

20220529

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Sedona Staffing Services

About the Company

Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm.  We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.

In summary, Sedona specializes in finding the right fit for both job seekers and businesses.

Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.

Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.