Teller Service Associate II (HyVee)
Dupaco Community Credit Union
1 Positions
ID: TELLE002166
Posted On 06/07/2022
Job Overview
You'll Be:
- Providing quality service to members, potential members and coworkers
- Demonstrating teamwork and professionalism in all interactions with coworkers
- Promoting a professional image of the credit union at all times
- Accurately and efficiently processing deposits, payments, withdrawals, cashed checks, etc. and performing miscellaneous operation duties in accordance with established policies and procedures
- Engaging with members by recognizing needs and educating them on appropriate credit union services
- Understanding the technology that is available to the members and demonstrating how to use it
- Identifying fraudulent activity and notifying management
- Identifying and referring Money Makeovers to Member Service or Lending staff
Additional Required Duties (must regularly perform between 2-3 of the following):
- Serving as vault teller (including full vault duties, processing cash orders, balancing of ATM/ITM, etc.) as needed
- Serving as the branch or department sales coach
- Performing entry level member service duties (i.e. opening savings accounts) as needed
- Serving as a line trainer by assisting with new employee training as needed