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Teller Service Associate (JFK)

Dupaco Community Credit Union

1 Positions

ID: TELLE002359

Posted On 01/23/2023

Job Overview

Here at Dupaco, we pride ourselves on delivering an exceptional member experience with each and every interaction. To keep up with our growing membership, we are calling out for friendly, self-motivated, individuals who think outside of the box and have a passion for helping people! As a Teller Service Associate, you’ll be connecting with our members to assist them with their transactions and identify additional opportunities to improve their financial future.

You’ll be:

  • Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
  • Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
  • Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/ services
  • Understand the technology that is available to the members and demonstrate to them how to use it
  • Performing miscellaneous operation duties in accordance with established policies and procedures
  • Promoting a positive and professional image of the credit union

You’ll need:

  • High school diploma or equivalent (i.e. GED) or equivalent experience
  • Customer service & cash handling experience preferred
  • Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
  • Excellent communication skills with the ability to adjust your communication style to your audience
  • A positive attitude and strong desire to help others
  • Excellent computer skills with the ability to navigate between multiple programs


***Starting pay for this position is $17.00/HR with incentive opportunities and a progressive benefits package.

Primary Contact


Matt Hostert

Senior Recruiting Specialist, Human Resources

563-557-7600, ext. 2564









Job Details


Banking/Mortgage/Financial Services
Customer Service


Dubuque, IA

Job Type



Full Time

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Dupaco Community Credit Union

About the Company

Dupaco Community Credit Union is a not-for-profit financial cooperative. When we help our members save money—with a savings account, lower loan rates, fewer service fees, low-cost insurance, financial education and more—we help grow the whole credit union. It’s people helping people. Learn more about us at

A Dupaco career is different.
We’re a diverse crew of caring, passionate, and fun-loving people who work together toward a higher purpose- to always look out for our members’ best interests. That promise is at the center of everything we do. And we have plenty of career opportunities for thoughtful, genuine, and motivated people who can help us deliver.

Our culture is built to empower and inspire you every single day. When you get here, you’ll know that your voice is valued and heard. And you’ll find new and unique ways to make a positive impact just by being you.

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Dupaco Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.