Test Proctor/Staff Assistant

Job Overview

The University of Dubuque is a growing faith-based University that is seeking a full-time Test Proctor/Staff Assistant. The University of Dubuque offers an excellent benefits package including tuition remission, paid holidays, vacation and sick time, and a retirement match.

Position Summary:

The primary responsibility of Test Proctor/Staff Assistant is to manage the University of Dubuque's (UD) Test Center, schedule and proctor exams for UD students and community members and create a welcoming and supportive testing environment. The full-time test proctor also serves as an administrative assistant for the Academic Success Center (ASC).

Primary Responsibilities:

• Work with college students who are eligible for accommodations to schedule and proctor their exams
• Assist students and community members taking fee-based exams (FAA, CLEP, etc.) in scheduling, navigating external test booking sites, and proctoring exams
• Coordinate with instructors to acquire necessary testing information and return completed exams
• Oversee external testing programs (e.g. PSI, CLEP, etc.) to ensure protocols are followed and certifications maintained
• Provide administrative and clerical support for the Director of Learning Support Services and ASC professional staff
• Coordinate and process departmental orders of office supplies and resources
• Maintain accurate recordkeeping, assist with data collection and analysis, and support Academic Affairs projects as assigned
• Support students and ASC peer staff and contribute to a positive learning environment
• Perform other duties as assigned in support of the University's Mission

Skills and Abilities:

• Strong attention to detail and ability to prioritize and efficiently complete tasks
• Excellent interpersonal communication skills and ability to work collaboratively with students, staff, faculty, and administration
• Effective technological skills including the ability to master multiple testing platforms, trouble shoot issues, and work with IT from the University and external test services

Qualifications:

• Diploma Required; Undergraduate Degree Preferred
• Prior experience in a higher education administrative office desirable
• Eligibility for and ability to qualify as a FAA Test Center Administrator (TCA) and Resource Administrator
• Experience working with diverse populations such as international students, underrepresented students, students living with disabilities, and college-level students is preferred
• Flexibility with schedule as need arises

To apply with a growing faith-based University for the Test Proctor/Staff Assistant position, please submit a UD Employment Application with an attached cover letter, resume, and three professional references or email application materials to HR@dbq.edu.

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed. AA/EEO. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/.