Unified Endpoint Management Internship

Job Overview

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:
We are seeking students who are eager to learn, self-motivated and are comfortable working independently. This internship will make an impact! You will support and assist with real-life IT Infrastructure and Operations projects in our IT Department. These projects are designed to enhance your communication and teamwork skills, as you will be collaborating with individuals across many functions in our organization. You will work alongside professionals in your field, gaining in-depth knowledge about current technology projects in the IT Infrastructure area. Example projects include but are not limited to migrating server resources to the cloud (IaaS), implementing cloud technologies such as Microsoft 365, end user workstation and mobile device projects, and IT Helpdesk experience. You will apply what you have learned in school to impact projects within a publicly traded, multi-state utility and energy company. Learn more about our internship program here: https://careers.blackhillsenergy.com/students 

Reporting Relationship: IT Infrastructure Managers

Pay:   $18-$21 per hour (Determined by the knowledge, skills and abilities of the applicant.)
•    Additional benefits include meaningful work, relocation benefits, intern week experience, casual dress code, plus you'll earn 401k contributions during your internship.
Location: Rapid City, South Dakota 
•    To learn more about our company, visit our internship page and locations page on our career website.
•    Intern Relocation Adjustment Allowance of $1,000.00 is offered for the purpose of assisting with various expenses associated with your relocation for the internship (less applicable taxes and based on eligibility). Contents of our relocation program are subject to change and may vary based on position.

Essential Functions:
•    Specify, build, maintain, and support technical infrastructure to achieve desired performance, reliability, and customer experience.
•    Analyze, install, modify, configure, and support operating systems, IT environments, platforms, database, or utilities software.
•    Perform root cause analysis for bugs or service interruptions and bring system or services back online once a problem is resolved.
•    Deliver solutions for the enterprise utilizing cloud technologies such as Iaas, SaaS, or Paas.
•    Identify IT compliance and security control gaps and oversee the documentation, implementation, and testing of solutions to maintain compliance.
•    Perform assigned duties in a professional manner to facilitate the objectives and goals of the Company and to enhance the image of the IT Infrastructure and Operations Department.
•    Work alongside System Engineers, Cloud Administrators, Technology Integration Specialist, Technical Consultants, Project Managers, and User Support specialist to gain experience in a corporate environment performing IT Infrastructure and Operations activities.
•    Participation in the Company’s industry orientation experiences, which may include some travel and overnight stays. Prepare and present a synopsis of experience with the Company at the end of the internship.

What Is Required:
•    Must be actively enrolled in an educational program for Computer Science, Computer Information Systems, Engineering or a related field. And have completed a minimum of (1) one year towards an Associate’s degree or (2) two years towards a Bachelor’s degree. If you are a recent graduate, you must be within 1 year of your graduation date.
•    No experience required.

What Is Desired:
•    Passionate about cloud technology, automation techniques, systems integration, data, and security.
•    Strong verbal and written communication skills.
•    Attention to detail required.
•    Demonstrate enthusiasm on the job and a willingness to accept job responsibilities and new assignments.
•    Ability to perform IT duties of basic to average difficulty.
•    Ability to communicate with employees and various business contacts in a professional and courteous manner.
•    Ability to work independently and in a team environment to accomplish shared objectives and goals.
•    Ability to maintain confidentiality and exercise discretion with sensitive business and employee information.
•    Must be flexible to changes in assignments to assist the department in accomplishing shared objectives and goals.
•    Proficiency in Microsoft Office including Word, Excel and PowerPoint.
 

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Internship benefits include: Casual dress code and eligibility to earn 401(k) contributions.  

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com.

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.