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Usher

Five Flags Center

2 Positions

ID: 6102

Posted On 01/07/2022

Job Overview

POSITION SUMMARY:

Position is required to assist patrons with their customer service needs while attending a public or private event.

 

MAJOR RESPONSIBLITIES

  • Assist patrons with seating
  • Maintain position on post, section/viewing area of responsibility
  • Oversee assigned area for spills or situations requiring staff attention
  • Direct person with handicap to wheelchair seating area (if applicable)
  • Receive and act on complaints from patrons according to established policies and procedures
  • Supply information such as location of restrooms, telephones and ticket offices
  • Monitor aisles/steps in assigned section to be kept clear and compliant with fire codes
  • All other duties assigned

 

WORKING CONDITIONS:

  • Ability to stand for long periods of time required
  • Must be able to climb stairs in restricted lighting
  • Ability to move quickly from one area to another in a safe manner
  • Flexible hours including weekends, holidays and evenings
  • Work hours are casual labor, seasonal and non-guaranteed

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Good communication skills required
  • Greet guests in a friendly manner and be professional at all times
  • Stay calm under pressure
  • Neat/clean and well-groomed appearance
  • Ability to see/read ticket clearly
  • Operate radio devices
  • High School Diploma or GED preferred
  • One-year prior experience in a customer service position preferred

Primary Contact

365501

Julie Husemann

Director of Finance, Finance

563-589-4256

Phone

Phone

Phone

Fax

jhusemann@fiveflagscenter.com

Email

True

True

False

Job Details

Categories

Customer Service
Labor
Music/Entertainment

Location

Dubuque, IA

Shift

Flexible

Job Type

Employee

Full/Part

Part Time


Qualifications

Education

High School/GED

Company ID

1026

Job REQ #

# Positions

2

Start Date

20220107

End Date

20221031

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Five Flags Center

About the Company

Dubuque's Center for Entertainment!

In the heart of Dubuque, Iowa's historic downtown, is an entire city block of entertainment!

Dubuque Five Flags Center comprises the renovated historic Five Flags Theater- home of the Dubuque Symphony Orchestra, ballets, broadway shows;
Five Flags Arena - home of Dubuque Thunderbirds Hockey, concerts, sporting events, family shows,

The Bijou Room- home of Fly-By-Night Productions "theater in an intimate space."

There's always a lot going on at Five Flags! From the best family programming, to exciting sports and the nation's top touring performers, the Five Flags Center is the Tri-States home for quality entertainment.