VP - Process Improvement

Job Overview

We are seeking a dynamic and experienced Vice President of Process Improvement to lead our organization’s continuous improvement efforts across all functions. This executive-level role will be responsible for driving process optimization strategies, ensuring operational efficiency, and fostering a culture of innovation throughout the company. The VP of Process Improvement will partner closely with senior leadership to identify opportunities for improvement, lead cross-functional initiatives, and implement best practices that enhance productivity, quality, and customer satisfaction

Duties/Responsibilities:

• Strategic Leadership: Develop and implement a company-wide process improvement strategy that aligns with the organization’s goals and objectives. Lead efforts to streamline operations, reduce costs, and improve product and service quality.
• Process Optimization: Identify, analyze, and optimize key business processes across departments (e.g., operations, supply chain, customer service, IT, finance) to improve efficiency, reduce waste, and enhance value.
• Cross-Functional Collaboration: Partner with senior leadership and department heads to understand business challenges and recommend process improvements that align with both short-term needs and long-term growth strategies.
• Change Management: Lead change management efforts to ensure the successful adoption of process improvements. Provide guidance, training, and support to teams as they implement new processes and workflows.
• Data-Driven Decision Making: Utilize data analytics and process mapping tools to identify process inefficiencies, track performance metrics, and measure the success of process improvement initiatives.
• Leadership & Team Development: Build and lead a high-performing team of process improvement professionals. Mentor and develop team members, fostering a culture of continuous learning and operational excellence.
• Innovation & Best Practices: Stay abreast of industry trends and emerging technologies to introduce innovative process improvement methodologies (e.g., Lean, Six Sigma, Agile) and ensure best practices are applied across the organization.
• Risk Management & Compliance: Assess risks associated with current processes and recommend mitigation strategies. Ensure that process improvements comply with relevant regulations, policies, and industry standards.
• Reporting & Communication: Report progress on key initiatives to senior leadership and the Board, providing insights into operational improvements, cost savings, and other performance metrics.

Education and Experience:

• Bachelor’s degree in Business Administration, Engineering, Operations Management, or a related field; MBA or advanced degree preferred.
• Certification in Lean, Six Sigma (Black Belt or Green Belt), or related process improvement methodologies.
• 10+ years of experience in process improvement, operational excellence, or related fields, with at least 5 years in a leadership role.
• Proven track record of driving large-scale process improvement initiatives that deliver measurable results.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, Kaizen, or Agile.
• Experience in managing cross-functional teams and collaborating with senior executives.

Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.