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IT Coordinator

Job Overview

** NOW HIRING **
IT Coordinator

The Information Technology department at Hospice of Dubuque uses industry-standard IT hardware and software with a heavy emphasis on Cybersecurity. As a healthcare provider, adherence to HIPAA safeguards is essential. Hospice of Dubuque implements that within a Microsoft 365 ecosystem as well as On-Premise Windows servers.

The ideal candidate must have extensive experience with the administration of all aspects of Microsoft 365, particularly Microsoft Teams within both Windows 11 and a Mobile environment particularly the iPhone. Additionally, a strong background in Windows Server management using Server 2022 and higher versions is required. Some experience with Microsoft Voice (their cloud-based phone system) would be preferred but not required. Some of the technologies a candidate should be proficient in or at least familiar with include: Cybersecurity, Microsoft 365 (Administration, Office Apps and Intune), VMWare/Prox Mox, Firewalls, VPN, Mobile Device Management, Veeam backup, Windows 10/11.

Please note that the individual in this role functions as the sole IT professional for the organization, with limited contracted external support.

Additional Requirements:

• Associate’s degree or Bachelor’s degree, with completion of relevant information technology coursework
• Experience in tech support, network administration, cybersecurity, mobile device management
• Must be able to multitask, work independently, and use critical thinking to find solutions
• Will collaborate with staff and provide technology support to users of different skill levels

Hospice of Dubuque is a non-profit, community-based hospice that has served the tri-state area for over 42 years with a mission of providing compassionate care for the seriously ill and their loved ones.

Send resume to:  Kayla Wolter, HR Coordinator, Hospice of Dubuque, 1670 JFK Road, Dubuque, IA 52002.

EOE