Patient Access Representative

Requirements

• Must have a high school diploma, GED, or equivalent.
• Six months to one year experience with customer relations required
• Knowledge of basic office procedures/equipment and computer systems required
• Familiarization with medical terminology and prior health care experience preferred
• ​Certification in Basic Life Support (BLS) preferred.

Work Hours

• We are seeking a full-time (36 hours/ week) Patient Access Representative to work afternoons/evenings in our Emergency Department. Includes weekend and holiday rotation.
• We are seeking a full-time (40 hours/week) Patient Access Representative to work days in our Specialty Clinic.
• We are seeking a full-time (40 hours/week) Patient Access Representative to work days in our Orthopedic Clinic.
• We are seeking a full-time (36 hours/week) Patient Access Representative to work days in our Kieler Clinic. Shifts are as follows:
  Week 1: Monday- Wednesday- 6:30am- 7:00pm
  Week 2: Thursday- Friday- 6:30am- 7:00pm, Saturday- 7:30am- 1:00pm

Job Summary

The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients.  A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email: hr@southwesthealth.org
Fax: (608) 342-5015