Optician

Job Overview

Requirements

• Must have a high school diploma, equivalent, or higher level of education.
• Optical technical school training or equivalent and three years’ experience in the optical field preferred.
• ABO Certification preferred.

Work Hours

• We are seeking a full-time, 36 hours/week, Optician to work weekdays 7:30am-5:00pm.

Job Summary

The Optician assists customers with frames and lens selection; takes optical measurements (facial, P.D., seg. ht.); evaluates patient for assistance in lens design; verifies order; properly fits spectacles for patient; and makes fitting adjustments after sale.

Essential Job Functions & Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Promotes the company in a courteous and professional manner at all times, and directs efforts to fulfill all patients’ optical needs, maximizing sales in the process.
2. Orders, labels and ensures that all frames are adjusted, cleaned, and arranged by brand in display racks.
3. Cleans, orders and prices all items (i.e. spec chains, magnifiers, half-eye readers, instant suns and lens cleaner kits).
4. Maintains supply inventories (cases, frame parts, etc.)
5. Files all delivered prescriptions neatly, in alphabetical order.
6. Keeps shop, reception, and optical area neat and clean
7. Rotates displays as needed
8. Performs reception, patient financial services, and optical record duties as appropriate.
9. Conducts patient history in manner and format required by optometrist or supervisor.
10. Assesses and records visual acuity.
11. Neutralizes and records spectacle prescription by the means of a lensometer, manual or automatic.
12. Educates patients on important aspects of eye care by explaining the principles of basic eye care and testing procedures being performed.
13. Ensures that all industrial frames are clean and accounted for.
14. Assists in dispensing contact lenses and frames.
15. Performs frame adjustments and repairs.
16. Monitors service levels from current lens labs and reports any decrease in service to Clinical Manager
17. Responsible for sending all weekly and monthly reports to the regional supervisor on a timely basis including invoice receiving report complete with all invoices, sent on a weekly basis, and daily transaction sheet, sent on a regular basis/
18. Responsible for efficiently managing his/her on site inventory.
19. Checks items in the optical area, including contacts, for expirations.
20. Maintains equipment in a preventative maintenance program (i.e. proper handling, care, cleaning, changing bulbs, batteries, etc.).
21. Manages patient complaints/problems.
22. Ensures that all company policies and procedures are followed; reports any discrepancy or change in policy to the Clinic Manager.
23. Adheres to Southwest Health’s value-based behavior standards.
24. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
25. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0993
Email: hr@southwesthealth.org
Fax: (608) 342-5015

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.