Patient Access Representative

Job Overview

Requirements

• Must have a high school diploma, GED, or equivalent.
• Six months to one year experience with customer relations required
• Knowledge of basic office procedures/equipment and computer systems required
• Familiarization with medical terminology and prior health care experience preferred
• Certification in Basic Life Support (BLS) preferred.

Work Hours

We’re growing and expanding our Patient Access team!

- We are seeking a full-time (40 hours/week) Patient Access Float to work varied daytime hours across departments, Monday through Friday.

- We are seeking a full-time (36 hours/week) Patient Access Representative to work Monday through Friday in our Family Medicine Clinic and Call Center.

- We are seeking a part-time (20 hours/week) Patient Access Representative to work Monday through Friday in our Family Medicine Clinic and Call Center.

Job Summary

The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a ΓÇ£Customer orientedΓÇ¥ professional manner

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email: hr@southwesthealth.org
Fax: (608) 342-5015

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.