RN Outpatient SBS

Requirements

• Requires a diploma or degree form an accredited school of nursing.
• One to two years’ experience in a clinic or hospital setting preferred.
• Must have current and valid Registered Nurse License from the State of Wisconsin.
• Current Basic Life Support (BLS) certification required.
• Basic proficiency in word processing and Excel programs; software proficiency covering a variety of health care / clinical record applications.

Work Hours

We are seeking a full-time (40 hours/week) RN to work weekdays 8:00am - 4:30pm in the Southwest Behavioral Services Clinic.

Job Summary

A Behavioral Health RN assesses, prioritizes, and manages patient care needs via telephone or in-person, focusing on mental health crises and medication management. They utilize established protocols to evaluate symptom severity, provide immediate advice, and coordinate care with providers, ensuring safe, timely interventions for patients with psychiatric conditions. RN assist patients in their recovery process by being person-centered and providing support towards optimal and realistic goals. Serves under the general direction of the Behavioral Health Medical Director and the Behavioral Health Clinic Director.

Essential Job Functions & Responsibilities

1. Create a positive and supportive environment for our patients, fostering their emotional well-being.
2. Provide focused and individualized care to each patient, addressing their unique needs and concerns.
3. Show empathy and compassion in your interactions with individuals experiencing mental health challenges.
4. Conducts behavioral health nursing assessments including presenting problem, gathering information regarding history, symptoms, current and previous psychiatric medications, previous treatment or therapy, etc. Secures medication consent documents. Prepares the patient for clinic visit, provides patient education and ensures necessary consents are obtained.
5. Triage incoming calls and refer patients to emergency services, crisis stabilization units, or scheduled appointments with psychiatrists/therapists.
6. Provide education to patients and families regarding psychiatric medications, potential side effects, and symptom management techniques.
7. Consults with treatment team and attends client meetings; consults with professionals; collaborates with family members and other community partners.
8. Serve as a liaison between patients, psychiatrists, social workers, and primary care providers to ensure continuity of care.
9. Coordinates with pharmacists, onsite and externally, to provide refills, current prescriptions, sample medications and medications prior authorizations.
10. Provides emergency services including assessing suicidal and/or homicidal individuals; makes decisions regarding safety.
11. Coordinates and consults as needed, with various internal and external staff to facilitate mental health treatment, planning, intervention, or admissions to various facilities.
12. Provides ongoing case coordination with those involved in patient’s care.
13. Verifies that patient care areas of outpatient clinic have been cleaned and stocked and equipment returned to appropriate areas following completion of clinics.
14. Provides direct patient care including transferring patients between bed, chairs, and transfer devices.
15. Performs all required paperwork and communicate with patient care staff, patient, and families via computer and communication devices. Paperwork could include but is not limited to FMLA paperwork, Disability paperwork, etc.
16. Maintain accurate and up-to-date electronic health records (EHR) for all patient interactions.
17. Performs CPR on patients during code before arrival of additional team members.
18. Encourages and educates clinical staff regarding adherence to the standards of rooming the patients and expectations set forth by the department.
19. Adheres to Southwest Health’s value-based behavior standards.
20. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
21. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0993
Email: hr@southwesthealth.org
Fax: (608) 342-5015