Surgical Technologist – PRN

Employment Type:

Part time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. 

MercyOne Dyersville Medical Center is a 20‑bed critical‑access hospital serving 17 rural communities in western Dubuque County. As a Level IV Community Trauma Care Facility, it offers 24/7 emergency and trauma services, along with acute and skilled inpatient care, ambulatory surgery, home care and specialty clinics. The center includes a fully equipped laboratory, imaging services, retail pharmacy with drive‑thru and delivery and Phase II cardiac rehabilitation tailored to those recovering from heart events. Outpatient and inpatient physical, occupational and speech therapy are available locally to help patients regain function and independence. MercyOne Dyersville Medical Center delivers compassionate, personalized health care that keeps essential care close to home.

Join the MercyOne Family!

We are looking to hire a Surgical Technician.

The Surgical Technician is responsible for preparing the operating room for the surgical procedure including the instruments, equipment, and supplies. They must maintain the sterile field during the surgical procedure. Will scrub more general cases which may include general surgery, gynecology, urology, podiatry, and plastics.  May also be 2nd, 3rd or 4th scrub in all surgical specialties.  Adheres to MercyOne’s performance expectations and performs all defined services and other related duties in accordance with the mission, vision, values, and cultural beliefs of MercyOne.

Schedule:

  • PRN, works as needed for coverage
  • Shift: Day

General Requirements:

  • Graduate of an accredited school of surgical technology; completion of surgical tech apprenticeship or military program.
  • Or graduate of an LPN program with Surgical experience; or equivalent experience to demonstrate competency.
  • CST certification preferred but not required in Iowa.  CST certification is required if working in Illinois.  LPN license is required if you are a graduate of an LPN program.
  • No prior experience is required.
  • BLS.  Mandatory Reporter.
  • Ability to work with diverse groups of people; ability to work under pressure and with a large degree of independence and accountability; and the ability to accept responsibility for the direction, control or planning of an activity.
  • Adaptability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Surgical Technologist – Part-time – No Call/No Weekends

Employment Type:

Part time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. 

MercyOne Dyersville Medical Center is a 20‑bed critical‑access hospital serving 17 rural communities in western Dubuque County. As a Level IV Community Trauma Care Facility, it offers 24/7 emergency and trauma services, along with acute and skilled inpatient care, ambulatory surgery, home care and specialty clinics. The center includes a fully equipped laboratory, imaging services, retail pharmacy with drive‑thru and delivery and Phase II cardiac rehabilitation tailored to those recovering from heart events. Outpatient and inpatient physical, occupational and speech therapy are available locally to help patients regain function and independence. MercyOne Dyersville Medical Center delivers compassionate, personalized health care that keeps essential care close to home.

Join the MercyOne Family!

We are looking to hire a Surgical Technician.

The Surgical Technician is responsible for preparing the operating room for the surgical procedure including the instruments, equipment, and supplies. They must maintain the sterile field during the surgical procedure. Will scrub more Cataract and Colonoscopy cases.

Adheres to MercyOne’s performance expectations and performs all defined services and other related duties in accordance with the mission, vision, values, and cultural beliefs of MercyOne.

Schedule:

  • Part-time, 20 hours per week.
  • Shift: Days (surgery days 3rd Thursday and 4th Friday of the month)
  • Typical shift 7:00am – 1:30pm (on surgery days)

General Requirements:

  • Graduate of an accredited school of surgical technology; completion of surgical tech apprenticeship or military program.
  • Or graduate of an LPN program with Surgical experience; or equivalent experience to demonstrate competency.
  • CST certification preferred but not required in Iowa.  CST certification is required if working in Illinois.  LPN license is required if you are a graduate of an LPN program.
  • No prior experience is required.
  • BLS.  Mandatory Reporter.
  • Ability to work with diverse groups of people; ability to work under pressure and with a large degree of independence and accountability; and the ability to accept responsibility for the direction, control or planning of an activity.
  • Adaptability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Registered Nurse Case Manager

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dyersville Medical Center is a 20-bed critical access hospital serving 17 rural communities in western Dubuque County, offering the following services: Emergency/Trauma, Acute and Skilled Care, Rehabilitation Services (PT/OT/Speech), Ambulatory Surgery, Home Care, and Specialty Clinics. MercyOne is committed to providing quality, personalized and safe health care close to home.

Join our MercyOne Dyersville Team as an RN Case Manager!

Schedule:

  • Monday-Friday, flexible day shift hours
  • Unit support/coverage as needed

POSITION PURPOSE 

The Case Manager coordinates care across an episode and/or the continuum for clients with complex problems and diverse needs The Case Manager’s focus is to maintain patients at an optimal level of health and to support self-care Case Managers collaborate with physicians, social services, nurses, and community agencies to define care options and resources, to plan cost effective quality care and to achieve optimal outcomes. 

 

Specific responsibilities include case screening, insurance approval, assurance of timely services, and facilitation of discharge with transition to the appropriate services Patient outcomes are achieved through effective application of care plans, managed care concepts, appropriateness criteria, resource management, knowledge of community resources, and collaboration with other clinical disciplines Works proactively to coordinate the services of physicians, nurses, and other disciplines to effectively prepare patients for discharge The Case Manager facilitates program development, efficient care delivery processes and quality improvement including tracking of resource utilization and outcome measures The Case Manager is accountable for improving service using cost and quality outcome data, current clinical practices and related research, regulatory requirements and comparative benchmark opportunities.   

 

Customers include patients, families/visitors, physicians, physician assistants, nurse practitioners, case managers, representatives of third-party payers, representatives of referring agencies, interdepartmental and intradepartmental staff, vendors, and volunteers.     

 

ESSENTIAL FUNCTIONS 

Actively knows, understands, incorporates, and demonstrates the organization’s mission and core values, including the Guiding Behaviors and Caring Model Principles, and always conducts oneself in a manner consistent with these values.  

Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

 

  • Demonstrates knowledge, skills and abilities to provide case management services appropriate to the age of patients served. 
  • Exhibits sound judgment, critical thinking, problem solving and decision-making skills. 
  • Communicates effectively with patients, significant others, and members of the health care team.  
  • Compiles information; keeps records, prepares or directs preparation of reports and correspondence. 
  • Executes daily utilization functions for assigned patients, including prior authorization, admission, precertification/certification/recertification, concurrent and retrospective review, associated analysis, and referral appropriateness.  
  • Participates in comprehensive team meetings and conferences regarding specific patient needs that affect cost, quality, and length of stay Demonstrates ability to promote collaboration and creativity among members of the health care team. 
  • Responsible for assuring thorough case management assessment, as well as early and ongoing discharge plans by collaborating with patients, families, physician, payors, and providers across the continuum of care.   
  • Reports potential catastrophic and high-cost cases to department director, nursing director, and finance department for appropriate medical/administrative review and management. 
  • Effectively manages length of stay and cost avoidance.   
  • Discuss cases with Utilization Review Committee and/or Executive Health Resources (EHR) when cases fail to meet admission, treatment, and length of stay and/or discharge standards.  
  • Attends meetings of the Utilization Review Committee and submits reports as required Participates in the development of a written plan that describes the Utilization Review Program. 
  • Applies quality improvement methods and techniques to improve case management processes to maximize cost and quality benefits for MercyOne Medical Center.  
  • Performs other duties consistent with the purpose of the job as directed. 
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

 

MINIMUM QUALIFICATIONS 

  • Must be a registered nurse and must hold an active license to practice nursing in the state of Iowa. 
  • Knowledge of clinical practice and case management processes normally acquired by completing a bachelor’s degree in nursing. 
  • Training and/or Certification in the area of case management is preferred.   
  • Must meet all mandatory education and training requirements within specified timeframes as required by organizational/regulatory standards. 
  • Three to five years’ clinical experience required.   
  • Clinical competency in the case management of rehab population desirable. 
  • Broad-based health care operational experience preferred.     
  • Computer Proficiency:  Demonstrated experience and competency with Microsoft Office Suite, e-mail and a variety of web-based programs and browsers, with the willingness and ability to update and increase skills as needed to meet the goals of the departments.   Demonstrates specific knowledge related to software programs such as Cerner/PowerChart, HealthQuest, UDS, and other appropriate software programs used during case management processes. Ability to use other software as required to perform the essential functions of the job. 
  • Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Medical Center.   
  • Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.) 
  • Demonstrates the ability to work independently, and the ability to work collaboratively in a team environment.  
  • Provides a high level of customer responsiveness and serves as a role model to encourage a commitment to customer service. A strong service orientation is required. 
  • Maintains an excellent working relationship within the department and with all of our internal and external customers. 
  • Ability to handle interactions with discretion, tact and courtesy when dealing with sensitive issues and confidential information. 
  • Must have well developed communication skills; strong interpersonal and collaborative skills with physicians and other healthcare professionals; strong decision-making skills that support patient care needs and ethical standards; and the ability to organize work and set appropriate priorities. 
  • Must have excellent written and verbal communication skills with the ability to relate to people across all levels and diverse backgrounds. 
  • Ensures that services are provided in a manner that supports continuous quality improvement and customer-oriented focus. 
  • Keeps supervisor informed about important issues. 
  • Requires professionalism in both dress and conduct on the job. 
  • Demonstrates an understanding of organizational dynamics and administrative procedures and protocols Ability to function in a dynamic, fast-paced team environment and to cope with ambiguity, time constraints, and other daily stressors in an effective and appropriate manner. 
  • Demonstrates time management, prioritization and organizational skills including an ability and willingness to plan, organize and accomplish tasks accurately and in a timely manner to exercise sound judgment under pressure and to manage multiple and competing activities simultaneously. 
  • Must be able to work independently and productively in a fast-paced setting involving multi-task functions and projects Ability to plan, organize and perform duties with minimal supervision and with a high degree of accuracy and attention to detail. 
  • Proven ability to identify, compile and present data effectively from many different sources for management decision-making. 
  • Must possess advanced analytical skills. 
  • Ability to demonstrate initiative.  
  • Assigned hours within your shift, starting time, or days of work are subject to change based on the changing needs of the department and/or the organization. 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. 

 

Want to learn more about MercyOne Dyersville? Click here: Find a Location Dyersville, Iowa (IA), MercyOne Dyersville 

Dyersville  

Dyersville is known for its small-town charm and excellent schools in the Western Dubuque Community School District. Families enjoy safe neighborhoods, local parks and attractions like the Field of Dreams movie site. Community events and easy access to Dubuque add to its appeal.  

MercyOne Dyersville Medical Center is a 20bed critical access hospital serving 17 rural communities in western Dubuque County. As a Level IV Community Trauma Care Facility, it offers 24/7 emergency and trauma services, along with acute and skilled inpatient care, ambulatory surgery, home care and specialty clinics. The center includes a fully equipped laboratory, imaging services, retail pharmacy with drive thru and delivery and Phase II cardiac rehabilitation tailored to those recovering from heart events. Outpatient and inpatient physical, occupational and speech therapy are available locally to help patients regain function and independence. MercyOne Dyersville Medical Center delivers compassionate, personalized health care that keeps essential care close to home. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Condition Management Nurse

Condition Management Nurse (RN)

Location: Onsite in Dubuque, IA. Remote applicants also welcome.

Are you an RN who is passionate about improving patient outcomes and making a meaningful impact through care coordination? We are seeking a dedicated Condition Management Nurse to join our Health & Wellness team. This is an excellent opportunity for nurses who enjoy patient education, care management, and collaborative work in a professional office environment with daytime hours and no weekends or holidays.

In this role, you will provide condition management and utilization review services for our Health and Wellness participants across the continuum of care. You’ll work directly with clients, families, providers, and care teams to assess needs, develop care goals, coordinate treatment plans, and support clients in managing chronic conditions. Your work helps ensure high‑quality, cost‑effective care while improving the health and well-being of the individuals we serve. This role is based in our Dubuque office and is also available remotely.

Key Responsibilities:

  • Conduct assessments, establish care goals, and deliver telephonic coaching and education to support clients in managing chronic conditions.
  • Perform first‑level Utilization Review for inpatient and outpatient services based on plan guidelines.
  • Document all condition management activities, track client progress, and report outcomes, savings, and quality improvements.

Qualifications:

  • Education: RN licensure in the State of Iowa required. BSN or higher preferred.
  • Strong clinical assessment and critical thinking skills
  • Ability to communicate compassionately and professionally with clients, families, and healthcare providers
  • Strong organizational skills and attention to detail
  • Comfort working independently while contributing to a collaborative team environment

Full-Time Benefits – Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

BUSINESS DEVELOPMENT MANAGER – GREENHOUSE

The start of a rewarding career awaits you at Engineering Services and Products Company (ESAPCO).   Since 1979, we’ve grown from a regional, two-person office to the industry-leading manufacturer of commercial structures and greenhouses with over 30,000 products distributed through direct marketing, three online stores and two lead-generation websites.  We are seeking a hard-working Business Development Manager who is passionate about building relationships with the commercial greenhouse growing industry.  You will join a fast-paced environment and build high value relationships within the GrowSpan Greenhouse brand of ESAPCO.

As a Business Development Manager, you will be reporting to the Business Development Team Manager and focus on increasing GrowSpan opportunities by developing new business and growing prospects. Primary activities include building successful relationships within top 100 companies, tradeshows, joining associations, general networking, and developing outbound call lists to top 100/200 companies within the commercial growing vertical.

Essential Duties and Responsibilities:

  • Identify and create opportunities with the commercial growing vertical. Build lasting business relationships with key industry influencers to generate new business leads that drive revenue.
  • Researching organizations and individuals to find new opportunities.
  • Make outbound calls to potential prospects within industry verticals and use external lists to generate call campaigns.
  • Attend industry tradeshows, meetings, and events to leverage opportunities for new leads.
  • Help to create new marketing material to support industry vertical growth.
  • Become a subject matter expert on industry verticals and remain up to date on industry news and competitor landscape.
  • Find gaps and improvement opportunities within specific product lines based on research and relationships with industry experts.
  • Other duties as assigned.

Competencies: 

  • Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules their tasks; Develops realistic action plans for meeting metrics.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change or unexpected events.

Financial Analyst I, II or Senior

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

Directly supports leadership in all financial matters to achieve the company’s financial goals. Be able to research and communicate variances to plans of all financial aspects of operational outcomes. Be an integral member of cross function teams working to achieve successful company initiatives, including but not limited to rate review filings, compliance filings, tariff proposals, financial plan support, and data analysis and studies.

Pay Range: This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
Level I: $66,950 – $100,500  
Level II: $79,400 – $119,100
Senior: $93,150 – $139,900

Reporting Relationship: Finance Manager

Location: Golden, Colorado

Relocation Assistance: Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.

Essential Functions:
•    Assist in the preparation, support, and coordination of the analysis, and interpretation of financial forecasts, including budgets and strategic plans.
•    Coordinate with others in the financial team with evaluating the accuracy of forecast vs. actual results and refine process to the point that it serves as an instrument of financial control in the close process and guides and supports business decisions.
•    Assist in developing and maintain logical and flexible financial models that produce a full set of financial statements utilizing existing tools and software in an efficient manner.
•    Interpretation of agreements, tariffs, regulations, whitepapers, procedural memos, and policies. Support the implementation of any changes.
•    Understanding of how operational and financial decisions impact the financial statements, including impacts to rate making model, GAAP, FERC, SEC reporting and internal controls. Understands risk factors and mitigation of risk.
•    Support and assist in the preparation, presentation, and reporting of information for internal decision-making and filings with the appropriate Commissions and/or regulatory body.
•    Maintain professional working relationships with all employees, regulators, commission staff, business associates, consultants, customers, and other stakeholders.

Additional Responsibilities:
•    Other duties as assigned.

What Is Required:
All Levels:
•    Bachelor’s Degree Engineering, Business, Accounting, Finance, Economics or related field of study or equivalent combination of education and experience
•    Strong quantitative and analytical skills, and the ability to perform detailed and complex analysis.
•    Strong interpersonal skills.
•    Excellent oral and written communication skills.
•    Strong organizational skills with the ability to manage multiple tasks, project schedules and priorities effectively within a fast-paced environment.
•    Excellent user capabilities with MS Office software (proficiency in Word, Excel, Outlook, PowerPoint, Power BI.) Experience working with database, financial and collaborative software tools (FileNet, Sharepoint, Peoplesoft, Utilities International, etc.)
•    Ability to maintain strict confidentiality of business information.
Level I: 
•    No experience required. Training provided.
Level II: 
•    Minimum of 3 years of experience in finance, accounting, regulatory or related field required.
•    Proficient understanding of the utility operations, along with the regulatory/ratemaking process, and their accuracy/impact within financial planning. Proficient knowledge of accounting and financial concepts, including internal controls, and their impact within financial planning.
Senior: 
•    Minimum of 5 years of experience in finance, accounting, regulatory or related field required.
•    Proficient understanding of the utility operations, along with the regulatory/ratemaking process, and their accuracy/impact within financial planning. Proficient knowledge of accounting and financial concepts, including internal controls, and their impact within financial planning.

What Is Desired:
•    CPA, CMA, CFA Upon Hire
•    Understanding of the utility operations, along with the regulatory/ratemaking process, and their accuracy/impact within financial planning. Knowledge of accounting and financial concepts, including internal controls, and their impact within financial planning.
•    Ability to accurately perform required tasks and meet deadlines while paying close attention to detail and understanding and considering the bigger picture.
•    Ability to demonstrate initiative and to work independently as well as with a team.
•    An eagerness to learn and quickly assimilate information and concepts.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.


About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Wage: 66950 to 100500

Credit-Collections Associate

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

This important role will maintain customer accounts receivables at the lowest level possible without compromising customer relations. Use ‘aged arrears reports’ to review delinquencies and connect with the customer. Monitor and follow up on arrangements for payment, set up for disconnect, complete customer requests for termination of service, and advice related to rate applications that arise from performance of accounts receivables activities.

Pay Range: $18.58 – $28.20 per hour (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)

Reporting Relationship: Collections Supervisor

Location: Our Corporate Headquarters in Rapid City, South Dakota

Essential Functions:
•    Contact residential/commercial customers before disconnection of service.
•    Process bankruptcy information and papers related to specific accounts.
•    Prepare customer correspondence reflecting a professional appearance and using proper grammar use templates and/or form letters where applicable.
•    Respond to customer inquiries received via mail, email, web, fax, customer contact (CC’s), etc.
•    Process landlord requests including reverts, cancellations, customer contact requests, etc.
•    Complete turn on requests for customers with write-off balances.
•    Complete research on transfer requests.
•    Conduct financial research regarding the credit worthiness of customers and potential customers, using LexisNexis and other credit ratings to TON service.
•    Other duties as assigned.

Additional Responsibilities:
•    Assist with daily payment and collection operations
•    Work various payment and collection reports, conduct research and perform clerical tasks.
•    Maintain records to support collection activity on accounts.

What Is Required:
•    High School Diploma or equivalent combination of education and experience
•    No experience required. Training provided.

What Is Desired:
•    Proven customer service skills.
•    Strong organizational skills with attention to detail, accuracy, and timeliness.
•    Strong verbal and written communication and presentation skills. Ability to effectively communicate to a wide customer base.
•    Strong computer skills, including proficiency in Microsoft Word and Excel, as well as various other business applications.
•    Ability to be work effectively in a fast-paced environment.
•    Strong interpersonal skills with a focus on customer service, both internal and external.
•    Ability to work in a team environment, sharing common goals and expectations.
•    Ability to make decisions independently.
•    Ensure confidentiality of all accounts.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.


About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Wage: 18.58 to 28.2

Customer Service Representative

As a Customer Service Representative with Hirschbach your expectation is to communicate with Hirschbach’s customer base in all matters related to handling their freight. The Customer Service Representative’s duties include booking freight, processing orders, monitoring service, optimizing loads, accommodating customer needs and requirements, and establishes and maintains positive customer relationships.

What you will be doing! 

  • Communicates all services issues promptly to the customer and elevates issues accordingly to the operations team and others within the organization as applicable.
  • Coordinates customer freight shipments, including booking freight, answering customer calls and emails, and assisting with customer rate quotes.
  • Supervises the handling of freight from shipper to receiver.
  • Develops and maintains customer relationships with assigned customer base and/or geographic area.
  • Completes SRC codes daily at times assigned by account.
  • Books freight within customer base and/or geographic area to ensure a balance of available freight and trucks.
  • Monitors rates, revenue generation, and accessorial per customer contracts.
  • Provides tracking and tracing on shipments to ensure on-time pickups and deliveries, and resolves any issues that may arise during transport.
  • Provides services to customers in compliance with contract requirements, ensuring on-time deliveries and resolving damaged product issues.
  • Selects loads effectively through brokerage and customer needs.
  • Handles customer correspondences, complaints, and inquiries.
  • Attends meetings related to customers and occasionally travels to visit customer sites and locations.
  • Other duties as assigned including proactively assisting others in achieving the organization’s objectives.

Talent Requirements and Skills

  • High school diploma or equivalent, paired with relevant professional experience.
  • Bachelor’s Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.
  • Ability to process information with high levels of accuracy and energy.
  • Ability to multi-task and prioritize workload.
  • Computer proficiency and ability to navigate between multiple programs.
  • Demonstrates an “All In to Win” attitude and displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.
Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.

Volunteer Director

We are in search of a part-time Volunteer Director to join our growing team! The primary purpose of the Volunteer Director position is to effectively plan, implement, organize and coordinate the campus volunteer program to enhance the care and services for residents.

ΓÇó Effectively plan, implement, organize and coordinate the volunteer program to enhance the care and services for residents.
ΓÇó Receive, review and make selections of appropriate volunteers for each request in a timely manner.
ΓÇó Continually assess volunteer program processes and implement changes to facilitate growth and improvement. Communicate and interpret the volunteer program to prospective clients, families, employees and community groups.
ΓÇó Maintain an ongoing database of volunteer needs.
ΓÇó Maintain accurate computerized records, including volunteer information and statistics.

Full-Time Housekeeper

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

  • Clean and maintain public areas e.g. hallways, lobbies, stairways, locker rooms, etc. 
  • Maintain cleanliness of assigned areas; pick up and remove trash and debris.
  • Responsible for property clean up including bio-chemical material.
  • Ensure preventative care of equipment and supplies.
  • Other duties as assigned by management

Qualifications

  • Minimum age 18 
  • High school diploma or equivalent
  • Minimum one year cleaning experience preferred.
  • Must be able to stand and walk for extended periods for majority of shift.
  • Must be able to push, pull, and lift up to 50 pounds.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.