Archives: Jobs

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:
This position will be responsible for short- and long-range planning studies; updating, validating, correcting, and developing distribution planning models; and supporting the electric operations teams with engineering field support, design layouts of new load additions, reviewing power quality concerns, and analysis of Distributed Energy Resources (DER) interconnections when needed.

Pay Range: This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
Level II: $86,700 – 130,050
Senior: $97,150 – $160,150
Lead: $105,750 – $174,450

Reporting Relationship: Manager, Distribution Strategy

Location: Cheyenne, Wyoming

Relocation Assistance: Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.

Essential Functions:
•    Support reliability, operations, and future planning of our electric distribution systems (systems less than 25 kV). Investigating and analyzing system reliability performance data to report out to the organization.
•    Evaluate, analyze, coordinate, and implement short- and long-term planning for reliability and capacity expansion (proposing system improvements), as well as Smart Grid and renewable applications on the distribution system. Develop supporting reports and present findings to leadership with corrective action plans to address deficiencies found within the studies completed.
•    Providing operational support for voltage issues, transformer overloads with root-cause investigation, in addition to supporting outage coordination and safety procedures.
•    Provide engineering responses for Operations support/questions and provide reasoning for the direction provided.
•    Performing circuit analysis reviews for loading, phase balancing, voltage concerns, reactive power, fault current, protection coordination, and contingency planning using Synergi Electric modeling software.
•    Coordinating line protection devices including reclosers, line fuses, and interrupter switches, while working with the System Protection Engineer to recommend distribution feeder breaker settings.
•    Supporting staff with Distributed Energy Resources (DER) analyses and proposals.
•    Apply standard engineering practices and techniques, utilizing prescribed methods in carrying out a sequence of engineering tasks. As needed, apply best practices for engineering related questions.

Additional Responsibilities:
•    Ensure compliance with federal, state, NERC and FERC regulations.
•    Provide after-hours support to other BHE departments during outages and emergencies as needed.
•    Other duties as assigned.

What You’ll Need:
Level II
•    Bachelor’s degree in Engineering required.
•    Minimum of 1 year of experience related to electrical distribution planning and/or electrical operations support and familiarity related to distribution planning software (Synergi Electric, CYME, Windmil, ASPEN) required as well.
Senior
•    Bachelor’s degree in Engineering required.
•    Minimum 4 years of experience related to electrical distribution planning and/or electrical operations support and experience related to distribution planning software (Synergi Electric, CYME, Windmil, ASPEN) required as well.
Lead
•    Bachelor’s Degree in Engineering required.
•    Minimum 7 years of experience related to electrical distribution planning and/or electrical operations support
•    Minimum (3) three years of experience related to distribution planning software (Synergi Electric, CYME, Windmil, ASPEN) required as well.

What Is Desired Or Can Be Taught:
•    Good understanding of the tools and how to perform various types of analysis studies in a distribution planning software (Synergi Electric, CYME, Windmil, ASPEN) platform.
•    Detail-oriented with a focus on documentation and organization. Ability to prioritize workflow, establish schedule and monitor accomplishments with some Manger input.
•    Ability to understand questions/needs being presented from Operations, develop an engineering response, and respond in a timely manner with some Manager input/review.
•    Strong verbal and written communication skills with the ability to effectively communicate with staff at all levels within the organization. Be able to convey technical information to non-technical personnel.
•    Some working knowledge of the utility electrical system design philosophy, types of electrical equipment, equipment operation, electrical circuits, drawings, and engineering analysis.
•    Ability to read/understand electrical one-lines, control drawings and schematics, and apply fundamental concepts, practices, and procedures of electrical engineering with Manger oversight.
•    Ability to maintain proficiency with programming, using, and automation of new systems and software as technology evolves.
•    Some project management skills, ability to prioritize and complete multiple tasks in a timely manner with some Manger oversight and accurately record time spent on projects.
•    Ability to gain a working knowledge of applicable technical and regulatory compliance standards.
•    Familiarity with the National Electrical Safety Code and electric utility industry safety work practices.
•    Strong computer skills, including proficiency in Microsoft Office – Excel, Word, Power Point and Outlook.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

A Gas Apprentice Fitter Serviceman/Welder is an employee in a three-year training program which leads to classification as a Gas Fitter Serviceman/Welder once training is completed. The purpose of the Gas Fitter Serviceman/Welder position is to construct, install, maintain and perform inspections on natural gas mains, services, regulators, regulator stations, commercial and residential meters. The position is also required to maintain applicable welding certifications/operator qualifications and weld on pressurized and non-pressurized natural gas pipeline facilities.

Pay Range: $37.52 – $50.02 per hour (Determined by the current Collective Bargaining Agreement)

Reporting Relationship: Gas Operations Supervisor

Location: Cheyenne, WY

Essential Functions:
•    Responsible for installing, hot tapping, stopping, mapping, relocating, replacing, maintaining, and repairing gas lines. Operate mechanical trenching/excavation equipment and related tools necessary for all functions of the natural gas business.
•    Respond and troubleshoot both emergency and routine orders.
•    Perform inspection of all natural gas appliances to ensure safe operation. Inspect and service natural gas odorization equipment in multiple settings.
•    Perform PE fusions, operational surveys, meter reading, valve maintenance, material handling, line locating, regulation station inspections, leak surveys.
•    Responsible for performing and inspecting pipeline and structural welding required for construction and maintenance of Company facilities including the installation, operation, and maintenance of all gas pipeline related facilities.
•    Complete all required skills, operator qualifications, and associated tasks, as well as the required three-year gas apprenticeship program as outlined by the Union 111 CBA.

Additional Responsibilities:
•    Required to work non-traditional hours on a rotating call out schedule and able to maintain a 33% call out.
•    Perform other duties as assigned.

What Is Required:
•    High School Diploma or equivalent
•    Minimum 2 years of natural gas maintenance, utility, service, installation, or related technical experience in a related field.
•    Completion of at least 6 months in Welder Trainee classification or have equivalent training or experience as determined by the company.
•    API 1104 Certified and be able to pass company welding and fusions certifications within 6 months of employment.
•    Class A CDL License with Hazmat Endorsement within 6 months of employment.
•    Knowledge and experience in safe handling practices of flammable gases, liquids, and high-pressure systems.
•    Ability to obtain and maintain knowledge of company policies and practices, Company Operations Procedures, Emergency Procedures, State and Federal Codes as they apply to the work, and regulatory and tariff requirements.
•    Maintain a regular, dependable attendance and a consistently high level of performance.
•    High regard for personal safety, for the safety of company assets and employees, and the public.
•    Ability to work with a team, take direction from supervisors, keep required job schedules, focus attention on details, and follow work rules.
•    Ability to operate all welding and plastic fusion equipment, including all tools required for maintenance and emergency on steel and plastic pipelines.
•    Strong communication and customer service skills.
•    Ability to respond in all types of weather conditions.
•    This position requires driving responsibilities. You must hold and maintain a valid driver’s license and a driving record that meets company and insurer standards.
•    This role will be required to travel up to 10% of the time.

What Is Desired:
•    Ability to work from job related blueprints, sketches, and diagrams.
•    Knowledge of basic properties of steel and plastic pipeline materials.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

The Senior Manager, Gas Supply Services is responsible for overseeing and executing the procurement, delivery and optimization of natural gas supply for an assigned Black Hills energy utility service region. This role involves strategic planning, supplier relationship management, contract negotiations, people management, and ensuring compliance with regulatory requirements. The Senior Manager will lead a team, analyze market trends, and develop strategies to ensure reliability and service quality, while seeking to minimize costs. This role is ideal for a results-driven professional with expertise in gas supply.

Pay Range: $116,500 – $192,400 (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)

Reporting Relationship: Director of Gas Supply Services

Location: Fayetteville, Arkansas

Relocation Assistance: Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.

Essential Functions:
•    Develop and execute purchase and optimization strategies for supply acquisition requirements focusing on cost minimization, gas delivery reliability, and minimizing exposure to daily and monthly imbalances as three key objectives.
•    Negotiate purchase and sales transactions with suppliers, ensuring competitive pricing and reliable delivery for term, monthly and daily purchases.
•    Manage day-to-day operations including forecasting of daily load requirements, purchase or sale of gas for operational reasons, optimization of transportation and storage contracts, gas supply scheduling and system balancing.
•    Coordinate with counterparts in Generation Dispatch and Power Marketing and Integrated Resources Planning to purchase gas supply to meet the fuel requirements for electric generation dispatch, as applicable. This may also pertain to natural gas utility capacity planning. .
•    Contribute to annual gas supply plan drafting and execution, with support of Director, Gas Supply Services, and other internal stakeholders as applicable.
•    Manage and mentor a team of individual schedulers and forecasters to ensure supply deliverability, mitigation of pipeline imbalances and penalties, and assist with supplier and pipeline actualization and reconciliation as needed.
•    Optimize supply portfolios to balance cost, risk and operational needs and maximize the value of pipeline capacity by soliciting interest and executing capacity release (and recall) transactions and asset management agreements, in compliance with FERC rules, and capturing value for customers.
•    Participate in, or lead curtailment decisions, which may include internal collaboration with personnel in Gas Load Control, Operations, Regulatory, Business Development and Legal, as well as externally with pipeline companies.
•    Collaborate with internal stakeholders on budgeting, forecasting and operational planning.
•    Provide back up support to Director of Gas Supply Services for financial hedge execution.
•    May be required to present or prepare documentation, including testimony, on GSS topics. Audiences may include state operations, regulatory, state commission staffs, or for industry events.

Additional Responsibilities:
•    Participate in, or lead, special projects as a gas supply subject matter expert.
•    Regularly use spreadsheets, database and word processing software, ETRM applications, and periodically learn new programs or applications such as PowerBI.
•    Works with a wide variety of people with tact, courtesy and professionalism.
•    Excellent communication skills, both personal and electronic; must maintain a high level of professionalism; must possess a very high level of verbal skills and be able to listen carefully.
•    Maintains a regular, dependable attendance and a consistently high level of performance.
•    Required to work non-traditional hours, and extended hours as needed. Work hours do not align with standard 8a-5p schedule, and requires an earlier start time. Additionally, off-hour availability as-needed, and may include weekends and holidays and extended work days, which is typically during winter months during extreme weather events.
•    May be required to carry a company provided cell phone and be available to respond in a timely manner, which includes during non-working hours, especially related to company emergencies.

What Is Required:
•    Bachelor’s Degree in relevant field of work required (e.g. in the discipline of Business Administration, Accounting, Finance, or Economics) or equivalent combination of education and experience
•    7 or more years of Gas supply operations, planning, forecasting or applicable function required.
•    3 or more years of proven leadership and team management skills required.
•    Strong knowledge of gas markets, contractual terms/agreements, tariffs and regulatory frameworks.
•    Excellent analytical, negotiation, and communication capabilities.
•    Ability to work in a fast-paced environment, with the ability to prioritize multiple tasks and make sound decisions in high pressure situations.
•    Proven leadership and team management skills.
•    Strong experience with Microsoft Office products, Enterprise Transaction Risk Management applications (preferably ENDUR), and forecasting tools.
•    Ability to partner and collaborate with a team and with various departments.
•    This role will be required to travel up to 10% of the time.

What Is Desired:
•    Course work or experience in statistics, modeling, data analysis, supply chain management or transportation logistics.
•    Working knowledge of Front/Middle/Back office responsibilities and interdependence.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

Our employees have a strong sense of pride because their work matters. From day one, you are part of a team that protects individuals and communities every day through the underground utility damage prevention work that we do. Our Utility Locators are responsible, self-motivated individuals, and who manage a dynamic workload while working independently. We will train the right individual who is committed to safety, pays close attention to detail, and takes pride in completing a job well done. Your daily responsibilities include responding to requests from customers and business representatives, locating and marking underground utility lines, and documenting your findings. This position is a typical 40 hour a week position working Monday-Friday but subject to after-hour callouts for emergency locate needs.

Pay Range: $23.01 (Determined by the current Collective Bargaining Agreement)

Reporting Relationship: Utility Services Supervisor

Location: Cheyenne, Wyoming

Essential Functions:
•    Drive company vehicle to job sites in response to routine ticket requests, emergencies, and relocates. Operate company vehicle in a safe manner and maintain a professional appearance.
•    Required to work safely and follow all safety practices and policies.
•    Act as the liaison, effectively communicating with excavators, utility reps, and company personnel, regarding underground facilities.
•    Interpret job order tickets, email requests, phone calls, blueprints and maps to efficiently route and perform duties.
•    Utilize the provided utility maps/prints and other location information, along with locating equipment, to locate underground gas and/or electric utility lines.
•    Identify utility locations through the utilization of paint, flags, matchsticks, and communicate relevant information to excavation personnel or other appropriate authorities.
•    Provide accurate documentation and/or sketches related to all locates completed. Use computer or other devices to document and close out job orders.
•    Perform all work in a timely, professional, and efficient manner. Escalate investigation or higher-level issues to Supervisor.
•    Perform light excavation with a shovel, to expose buried utilities when necessary.
•    Perform Atmospheric Corrosion surveys for the natural gas utility.
•    Assist Electric Operation as needed with compliance requirements.
•    Assist internal operations by marking excavation/trench paths and submitting utility locate requests to One Call of Wyoming prior to internal excavation crews performing work.
•    Provide support to other departments as needed or assigned.
•    Other duties as assigned.

What Is Required:
•    High School Diploma or equivalent
•    Valid state driver’s license, including a DMV record that is deemed acceptable by the company upon hire. 

What Is Desired:
•    Able to self-manage and communicate with supervisors and clients in a timely manner.
•    Strong attention to detail and commitment to working safely.
•    Must possess excellent communication and customer service skills.
•    Strong planning and organizational skills are essential.
•    Use consistent good judgment and think creatively to solve problems.
•    Willing to work overtime.
•    Subject to on-call standby on a rotating basis.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:
In this role the Gas Operations Technician will safely perform general gas distribution system maintenance, operation, leak survey, odorization, CP and construction work.

Pay Range: This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
Level I: $25.10 – $37.50 per hour / Grade 45
Level II: $28.05 – $42.12 per hour / Grade 46
Senior: $31.56 – $47.24 per hour / Grade 47

Reporting Relationship: Gas Operations Supervisor

Location: Wichita, Kansas

Essential Functions:
•    Provide recommendations on proper material type and size to accommodate load requirements and pressure.
•    Insure accurate location and installation of facilities such as service lines, mains and meter sets.
•    Proficient in underground line locating.
•    Above and underground leak classification and repairs.
•    Gas measurement, pressure regulation and over pressure protection installations.
•    Install facilities according to specifications such as trench depth/width, proper auguring, plowing and shoring.
•    Perform hot line tapping of mains and services of various sizes and type by selection of proper equipment and using correct procedures.
•    Perform leak repair on underground facilities using approved repair methods and materials based on type of sizes of mains and services.
•    Maintain certification and perform plastic fusion of mains and services and proper installation of mechanical fittings.
•    Perform Walking Gas Leak Survey with an Instrument.
•    Perform Odorant Checks and Preform Maintenance on Odorizers.
•    Perform CP Checks.

Additional Responsibilities:
•    Perform pressure testing of facilities to ensure integrity and satisfy company and Regulatory requirements and proper above grade corrosion control by application of recommended painting techniques and material, also below grade corrosion control and anode installation surface preparation and coating applications.
•    Inspect and supervise construction activities of gas contract construction crews.
•    Other duties as required.

What Is Required:
Level I: 
•    High School Diploma or equivalent.
Level II: 
•    High School Diploma or equivalent
•    Minimum of 2 years of experience in natural gas, construction, maintenance, or other related experience is required.
Senior: 
•    High School Diploma or equivalent
•    Minimum of 4 years of experience in natural gas, construction, maintenance, or other related experience is required.

What Is Desired:
•    Comprehensive understanding of gas operating safety procedures.
•    Familiarity of Black Hills construction standards and procedures.
•    Ability to pass PE Fusion certificate.
•    Ability to effectively prioritize projects and equipment needs while maintaining a rigorous construction activity schedule.
•    A demonstrated mechanical ability, the ability to read and understand operation manuals and has a solid understanding of regulators, meters, and pipefitting and gas operations.
•    Ability to remain calm and make effective spontaneous decision during emergency situations that may affect the safety of the general public, contractors and other employees.
•    Effective customer interaction and resolution skills.
•    Familiarity with steel welding procedures.
 

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

Responsible for analytical review of billing processes for accuracy in monthly bills, invoices, and specialty billing. Utilize the business software system to monitor billing transactions and resolve account discrepancies. Monitor meter communication from the field to the software system for accuracy.

Pay Range: $18.58 – $28.20 per hour (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)

Reporting Relationship: Billing Supervisor

Location: Rapid City, South Dakota

Essential Functions:
•    Oversee the measurement of customer usage against their predefined scope and rates to determine applicable charges and manually estimate usage as needed per tariff guidelines.
•    Process billing for residential, commercial, specialty and tax-exempt customers
•    Work closely with contact center, local office, state leadership, dispatch, meter techs, accounting, regulatory, internal/external audit, and compliance to complete adjustments to residential and commercial accounts per estimation/back billing guidelines driven by tariff, scheduling orders to investigate usage, misreads, diversions, non-registering meters, meter changes, bill estimations, damaged meters, etc. to resolve billing discrepancies/safety concerns.
•    Support marketing to ensure correct non-utility billing
•    Monthly review/correction of unbilled use in multiple reports to reduce revenue loss
•    Update accounts as requested for rate corrections, meter pressure updates, customer card read corrections/compliances.
•    Research and explain gas, electric and non-utility billing procedures, correct billing accounts, and perform billing adjustments.
•    Build Service Investigation Orders for high/low usage, misreads, diversions, non-registering meters, meter changes, meters not set for billing, too many estimates, damaged meters, etc., to resolve billing discrepancies.
•    Process residential billing related CC’s.

Additional Responsibilities:
•    Promote safety, compliance, continuous improvement, and partnership with internal customers
•    Drive operational excellence with quality and quantity of daily work achieving audit and other quality standards monthly
•    Execute our Energy Forward initiative, identifying and executing meaningful continuous improvement projects that result in measurable and recurring O&M expense reductions.

What Is Required:
•    High School Diploma or equivalent
•    No experience required. Training provided.

What Is Desired:
•    CIS+ knowledge
•    Excel knowledge
•    Strong attention to detail, with a motivation to embrace processes that lead to accuracy
•    Problem solving, analytical mindset, with ability to make decisions independently.
•    Time management and organizational proficiencies
•    Strong written and verbal communication skills
•    Excellent verbal and written communication and presentation skills with the ability to communicate to a wide customer base.
•    Ability to be effective in a fast-paced environment.
•    Strong interpersonal skills with a focus on customer service, both internal and external.
•    Ability to thrive in a team environment sharing common goals and expectations.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

Perform the duties of a Gas Fitter Serviceman work in a group that constructs, installs, maintains and performs inspections on natural gas mains, services, regulators, regulator stations, commercial and residential meters. Ensure that good customer relations are maintained for the duration of each work order or project. Maintain effective communications with customers, supervisors, and peers.

Pay Range: $34.75 – $46.34 (Determined by the current Collective Bargaining Agreement)

Reporting Relationship: Supervisor of Gas Operations

Location: Cheyenne, Wyoming

Essential Functions:
•    Install, re-route, repair and abandon all types of pipe used in the distribution system.
•    Operate company vehicles and heavy equipment such as street trucks, backhoe/loaders, trenches, boom trucks and various power and hand tools.
•    Perform leak surveys inside buildings, outside in distribution systems and perform special surveys using leak detectors.
•    Use cathodic protection as required, install anodes, and perform field tests.
•    Read, interpret and complete gas operation paperwork.
•    Install, maintain and remove gas regulation and metering equipment.
•    Gas and electric meter turn on.

Additional Responsibilities:
•    Learn and observe safe working practices.
•    Adhere to all CLF&P safe work practice including DOT safety regulations.
•    Candidate must complete all required skills and associated tasks in order to complete the 8 step Apprenticeship.
•    Must possess and maintain a valid Wyoming CDL Class A, with air brake endorsement or have the ability to obtain one within the first six months of employment.

What Is Required:
•    High School Diploma or equivalent
•    Must have completed an approved gas apprenticeship program or equivalent.
•    Must have excavating and equipment operating experience.
•    Must have experience with natural gas regulation and metering.
•    Must have experience working from a laptop computer completing orders, timesheet, and accessing programs as needed in job role.

What Is Desired:
•    Three years+ journeyman level work preferred.
•    Detail oriented.
•    Strong communication and customer service skills.
•    Must be a team player and willing to work well with others.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.