Director, Data & AI Solutions

Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

 

How can you make an impact?

 

Reporting to the Vice President of Platform on our higher education team, the Director of Data & AI Solutions will lead the strategic vision and execution of AI & Data-driven initiatives, driving innovation and advancing data maturity across the organization. This pivotal role focuses on integrating AI and data science frameworks into the product development lifecycle, fostering cross-team collaboration, and delivering measurable impact. Operating within a matrix organization, you will navigate cross-functional relationships to align strategies with organizational goals, ensuring seamless execution and shared accountability.

 

What you will do:

 

Strategic Leadership:

  • Shape the vision and strategy for AI & Data-driven solutions, ensuring alignment with customer needs, market trends, and organizational objectives.
  • Lead the intersection of product development and data science lifecycles to deliver innovative solutions that maximize customer value and business impact.
  • Stay at the forefront of AI and data trends to identify opportunities for innovation and competitive differentiation.

Cross-Team Collaboration:

  • Operate effectively within a matrix organization, leading and influencing cross-functional teams to align AI and data strategies with organizational goals.
  • Foster strong partnerships across platform, data science, engineering, product portfolio, marketing, sales, and customer success teams.
  • Coordinate efforts across diverse teams to ensure the successful delivery of AI-enabled solutions, balancing competing priorities.
  • Champion transparency and communication across teams, ensuring alignment on goals, timelines, and resource allocation.

Product Management Expertise:

  • Define and manage solution roadmaps that align AI and data innovations with customer needs and business objectives.
  • Develop and present compelling business cases for AI and data initiatives, including investment requirements, ROI analysis, and alignment with organizational goals.
  • Own and manage budgets for AI and data initiatives, ensuring efficient allocation of resources and alignment with strategic priorities.
  • Establish KPIs and success metrics to evaluate solution performance, prioritization, and drive continuous improvement.

Leadership and Team Development:

  • Recruit, mentor, and lead a high-performing team of product owners and researchers, fostering a culture of collaboration and innovation.
  • Ensure team alignment with strategic priorities and accountability for delivering impactful solutions

What you bring:

  • 5-10 years of experience in product management, AI, or data science, with a focus on strategy and leadership. Proven track record of managing AI-driven solution lifecycles from conception to market launch.
  • Demonstrated success navigating matrix organizations and leading cross-functional teams.
  • Experience developing and presenting business cases, managing budgets, and driving measurable outcomes.

Technical Expertise:

  • Strong technical understanding of AI technologies, data analytics tools, and platforms.
  • Proficiency in tools such as Tableau and Pendo.
  • Familiarity with agile methodologies and processes, including tools like Jira, Confluence, and ProductBoard.

Leadership Skills:

  • Exceptional collaboration and communication skills, with the ability to influence and align diverse stakeholders and motivate your team.
  • Strong financial acumen and experience obtaining and managing investments.

Ability to thrive in a fast-paced, deadline-oriented environment while managing ambiguity and pivoting quickly in response to changing conditions

 

Here’s what we offer:   
The pay range for this position is between $99,000-$175,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.  Click here to learn more about our benefit offerings.

 

Also include in all postings:

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50276

Sr Software Engineer (Full Stack)

Overview

Impact the Moment

Do you enjoy testing the limits of possibility? At McGraw Hill, our Sr. Software Engineers (Full Stack) drive progress and help build the future of learning. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you.

 

You will join a team that works on McGraw Hill Products that integrates seamlessly with an LMS providing our Customers an easy and quick way to access a wide variety of McGraw Hill Products across various disciplines.

 

How can you make an impact?

In this role, you will be the linchpin of the product – the technical expert for the product, sales, marketing and business teams and the product expert for the technical teams. By combining intimate knowledge of customers, strong analytical skills, and technical acumen, you will drive a holistic product vision that energizes your teammates and delights your customers.

 

As an education innovation company, we’re proud to play our part by inspiring learners around the world. If you bring your curiosity, we’ll help you grow in a collaborative environment where everyone shares a passion for success. Even if you are not currently looking for a change, we encourage you to apply now and speak to the hiring manager to learn about the opportunity.

 

This is a remote position open to applicants authorized to work for any employer within the United States.  Preference will be to candidates in East Coast Time zone. 

 

What can you expect from the position?

  • Build web based responsive learning tools that will be used by millions of learners and educators
  • Work with engineers, product managers, designers, sales and marketing managers to build products that the customers love to use
  • Be responsible for end-to-end delivery (tech design, development and testing) and maintenance of our products
  • Manage the entire software development life cycle using infra and monitoring as code
  • Work with a talented group of engineers who believe in extreme ownership

 

What can you bring to the role?

  • Bachelor’s degree in Computer Science or related field with 5+ years of professional experience; or 8+ years of equivalent professional software engineering experience.
  • Strong experience building responsive UIs, using Angular (preferred) or React
  • Strong experience with modern HTML5, JavaScript (ES6+) and CSS3.
  • Experience with state management and reactive programming (NgRx & RxJS, or equivalent)
  • Experience designing and consuming RESTful APIs and working with asynchronous programming models
  • Experience working with NodeJS
  • Experience building accessible user interfaces following WCAG / A11Y standards
  • Knowledge of UI/UX design Principles
  • Experience contributing to backend services using Java and Spring Boot
  • Experience working with SQL databases, relational data models, and ORMs (Hibernate)
  • Experience with microservices and cloud-native architecture in AWS
  • Experience using version control systems (e.g. Git) in a team based development environment
  • Strong interpersonal skills and the ability to collaborate effectively with distributed, cross-functional teams
  • Strong experience with test frameworks (e.g. Playwright, Jest)
  • Experience with CI/CD pipelines (GitHub Actions preferred)

 

Why McGraw Hill? 

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.  

 
The pay range for this position is between $124,000 – $150,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.
 
McGraw Hill recruiters always use a “@mheducation.com” or “@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50317

Forklift Operator – 1st Shift

As the Forklift Operator, you are essential to the safety, quality, and productivity of the warehouse. Your primary role is to handle the unloading, loading, and movement of materials using several types of equipment safely and efficiently throughout the warehouse. 
 
Check out a day in the life as a Forklift Operator at HODGE:  https://vimeo.com/825240880/ccd00b901f?share=copy
 
Why HODGE
At HODGE, we truly believe success comes from treating people like family. That’s why we offer a fulfilling career that goes beyond just a paycheck. HODGE offers a wide range of perks and benefits that make it the perfect place to grow your skillset:
  • Balance: We understand the importance of a healthy work-life balance. At HODGE, you can count on having holidays off (while still getting paid for them), allowing you to spend quality time with your family and friends.
  • Great Benefits: We value our employees’ well-being and offer a comprehensive benefits package. Enjoy paid time off, 401k, medical, dental, and vision insurance, life insurance, an employee assistance program, wellness program, and much more!
  • Competitive Pay: We offer competitive wages. Your hard work will be recognized and rewarded!
  • Safety First: At HODGE, we prioritize safety above all else. Your well-being is our top priority. We protect our work family by maintaining safety policies, including the use of personal protective equipment (PPE) and proactive hazard identification.
  • Ambition: We’re a team of ambitious individuals who are dedicated to achieving great things together. We embrace the “Whatever It Takes” mindset, ensuring that we go the extra mile to deliver exceptional results.
  • Friendly Work Environment: Join a team that feels like family! You’ll be supported by colleagues who genuinely care about your success and well-being.
What You’ll Do
  • Safe Equipment Operation: Operate forklifts, reach trucks, overhead cranes, and other types of industrial equipment to move materials within the warehouse or production area. Ensure the safe and efficient handling of materials following all safety guidelines and protocols. Conduct pre-operational equipment checks to ensure proper functionality and report any issues promptly.  
  • Material Handling: Load and unload materials from trucks, containers, and storage areas, ensuring proper stacking and securing of products. Transport materials to designated storage areas or production lines as required. Verify the accuracy of shipments and receipts, reporting any discrepancies. 
  • Inventory ControlAssist in maintaining accurate inventory records by documenting material movements and updating the inventory management system. Monitor stock levels and inform supervisors of low stock or potential shortages. Organize materials to optimize storage space and facility easy access.  
  • Effective Communication: Interact professionally and effectively with peers, suppliers, and leadership, providing clear updates on material movement and assisting with any issues or inquiries.  
  • Safety: Ensure a safe working environment by upholding safety protocols and promoting a safety-first culture among all employees.  
  • Demonstrate HODGE Values: Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.  
  • Additional Duties: Perform tasks as assigned to support dynamic changes in business conditions. 
 
Qualifications:  To perform this job successfully, the Forklift Operator must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill and ability required.
Education/Experience:
  • Effective communication and interpersonal skills.  
  • Attention to detail and excellent organization skills.  
  • Commitment to promoting a positive workplace and safety-first culture.  
  • Basic proficiency in using warehouse management software and Microsoft Office Tools. 
  • Experience with or willingness to learn the use of material handling equipment a plus.  
  • For jobs requiring heavy machinery: Employees must be at least 18 years old to operate heavy equipment, including forklifts and hoists.  
Your future starts here! Apply now and join our team at HODGE.
 
#IND123
 
 

Marketing Analyst

The Marketing Analyst at Dupaco plays a key role in supporting strategic growth by turning data into actionable insights. This role is responsible for analyzing member behavior, product performance, competitive trends, and marketing campaign results to help the credit union strengthen member relationships and achieve business goals. The Marketing Analyst collaborates closely with marketing, digital banking, product, and business intelligence teams to develop data-driven recommendations that optimize campaigns, enhance targeting, and improve the overall member experience. 

#DupacoDifference.  https://www.youtube.com/watch?v=Oy_rZxNXcC8

Dupaco Values:

  • Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You

What you’ll be doing:

  • Measuring and reporting on marketing effectiveness, conducting segmentation and market analysis, forecasting product opportunities, evaluating member journeys, and supporting regulatory-compliant marketing communications 
  • Utilize strong analytical ability to evaluate complex end-to-end customer experience across multiple channels and customer touch points. 
  • Ensure marketing resources are used effectively and contribute to long-term strategic planning by identifying trends, risks, and growth opportunities within the membership base and local communities. 
  • Collaborate with marketing, cross-functional teams, and vendors to achieve objectives. 
  • Coordinate, direct and manage concurrent tasks and projects (with moderate risk and resource requirements) from concept to completion and prioritize appropriately. 
  • Ensure data integrity and compliance with data governance policies and procedures.  
  • Serve as a resource for questions within the Marketing team.
  • Provide quality service to members, potential members, and coworkers. 
  • Demonstrate teamwork and professionalism in all interactions with coworkers. 
  • Promote a professional image of the credit union at all times. 
  • Perform other duties as assigned.

What you’ll need:

  • Bachelor’s degree in Marketing, Business Analytics, Finance, Economics, Statistics, Data Science, or a related field. 
  • Master’s degree or coursework in analytics preferred, data visualization, or financial services marketing.
  • 2–5 years of experience in marketing analytics, business intelligence, financial marketing, or related roles. 
  • Experience working in a credit union, bank, or other regulated financial institution is a plus. 
  • Demonstrated experience analyzing customer/member data, product performance, or campaign metrics 
  • Excellent verbal communication skills. 
  • Excellent attention to detail. 

Sales Development Representative (SDR)

Sales Development Representative (SDR)

Eagle Point Software is a cutting-edge SaaS provider dedicated to providing learning for design professionals wherever and whenever they need it.  We offer unparalleled learning solutions designed specifically for the architecture, engineering, construction, and manufacturing industries.  Since our inception in 1983, we pride ourselves on our commitment to successful outcomes for our 3,200+ customers and 600,000+ users worldwide. 

Position Overview:

We are seeking a proactive and motivated Sales Development Representative (SDR) to join our dynamic Sales/Partnerships Team with 0-3 years of experience. The SDR will play a crucial role in driving revenue growth by identifying and qualifying potential clients for our Pinnacle Series. This entry-level position offers an excellent opportunity to develop sales skills and advance within a rapidly growing SaaS company.

Key Responsibilities:

  • Lead Generation: Research and identify potential clients within the architecture, engineering, construction, and manufacturing sectors.
  • Outbound Outreach: Initiate contact with prospects through cold calls, emails, and social media to introduce Eagle Point Software’s solutions.
  • Qualification: Assess the needs and challenges of potential clients to determine alignment with our products.
  • Appointment Setting: Schedule meetings and product demonstrations for the sales team with qualified leads.
  • Pipeline Management: Maintain accurate records of interactions and progress with prospects in Salesforce.
  • Collaboration: Work closely with the marketing, sales teams, and channel partners to develop lead generation and conversion strategies.
  • Market Feedback: Provide insights to the product development team based on interactions with prospects and industry trends.

Qualifications:

  • Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • Experience: Looking for 0-3 years of experience. Prior experience in sales, customer service, or related roles is advantageous but not required.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Interpersonal Skills: Strong ability to build relationships and engage with diverse stakeholders.
  • Self-Motivation: Demonstrate initiative and a proactive approach to tasks.
  • Technical Aptitude: Ability to quickly learn and articulate technical solutions; familiarity with the AEC and manufacturing industries is a plus.
  • Organizational Skills: Strong time management and organizational abilities.
  • Team Collaboration: Ability to work effectively both independently and as part of a team.

Lubricant Driver – Home Nightly

Class A CDL Driver

Molo Lubricants, a Division of Rainbo Oil,is seeking another CDL driver to join our team! If you’re safety-driven and results-oriented, consider joining Molo Lubricants in Virginia, IL as our new full-time Class A CDL Driver! As a valued member of our transportation team, you deliver bulk lubricant and petroleum products to our customers.

Why join us? We’re glad you asked!

Not only does pay start at $23.00 per hour, but we also provide these fantastic benefits and perks:

  • Medical, dental, and vision insurance
  • 100% employer-paid short-term disability
  • Paid holidays, vacation, and sick time
  • A 401(k) with company match

Are you ready for a trucking job that offers consistent hours and lets you be home every night? Don’t miss out – apply today!

 

QUALIFICATIONS

  • Valid Class A CDL, tanker endorsement, and Fed Med card
  • 3+ years of driving experience
  • Experience with ELDs and DOT regulations
  • High school diploma or equivalent OR 3+ months of relevant job experience or training
  • Basic verbal and written communication skills
  • Math skills with the ability to perform simple calculations and work with tow-digit numbers
  • Ability to follow directions with minimal supervision

Preferred Criteria:

  • Experience in the oil and gas industry

 

WHAT TO EXPECT

Your schedule varies depending on your driving route, but typical working hours. No nights, weekends, or holidays!

As a Class A CDL Driver, you safely deliver shipments of totes, drums, and case goods and carefully pump the products from our tanks to the client. Safety is your top priority as you drive to your destination and complete all pre- and post-inspections. You check your loads, follow the correct routes, and communicate with our customer service and sales teams. As you get to know our regular clients, you build a rapport and ensure all their needs are met. You also keep an eye on your equipment’s condition, notifying management if anything needs maintenance.

 

ABOUT US

Rainbo Oil Company, a family-owned business delivering bulk oil and finished lubricants since 1923, boasts a rich history of providing top-notch products and exceptional customer service. Based in Dubuque, Iowa, we’re a multi-line lubricants distributor across multiple states. We’ve remained committed to our core values over the years, emphasizing a customer-focused approach, growth-oriented mindset, and humble confidence amongst our team. With an emphasis on teamwork and professional excellence, our oil and gas company is a perfect place for career-oriented people to grow and learn more!

 

HOW TO APPLY

Are you ready to hit the road and develop your driving career? Make your mark on the oil and gas industry as our Class A CDL Driver! Fill out our initial application to get started.

Advocacy Coordination Team Specialist

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Advocacy Coordination Team Specialist

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near this Center of Excellence: 

Dubuque, IA  : 4141 Westmark Drive, Dubuque, IA 52002 

PRIMARY PURPOSE:  Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims and executes technical and jurisdictional requirements for accurate claims processing, benefit review and interpretation of regulations, financial payment processing, and error correction of complex or high exposure claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Makes independent claim determinations, based on the information received, to approve complex claims or make a recommendation to team lead to deny claims based on the requirements.
  • Analyzes and authorizes leave, accommodation, disability, and statutory claims and determines benefits due pursuant to client plans, and state and federal regulations.
  • Enters and adjusts payments and evaluates file interface to support payment research and resolution.
  • Communicates clearly and professionally with claimant and client on all aspects of the claims process including claim approval, decision authority level to move the call forward, and issue resolution by phone, written correspondence and/or claims system.
  • Facilitates claim resolution and handles escalated calls with claimant, human resources managers, treating physician’s office, client, or others with a goal of one-call resolution.
  • Ensures claims files are coded correctly and that adequate documentation is in the claim.
  • Reviews and analyzes complex medical information (i.e. diagnostic tests, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan and takes all necessary action to manage claims process to completion. 
  • Informs claimants and client of documentation required to process claims, required timeframes, payment information and claims status. 
  • Determines benefits due, makes timely and accurate claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
  • Maintains professional client relationships and adheres to client specific requirements such as service level expectations, regulatory requirements, and reporting.
  • Meets the organization’s quality program(s) minimum requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.  Bachelor's degree from an accredited college or university preferred.

Experience
Three (3) years of related experience or equivalent combination of experience and education required to include two (2) years of disability claims experience. Experience with SMART, SIR, GAIN, or other HR systems preferred. Experience with TAMS, Juris, viaOne express, and mySedgwick preferred for internal candidates. 

Skills & Knowledge

  • Knowledge of ERISA regulations, state and federal FMLA, ADAAA, Social Security application procedures, required offsets and deductions, and disability procedures
  • Working knowledge of medical terminology and duration management
  • Proficient computer skills including working knowledge of Microsoft Office
  • Exemplary call handling and de-escalation skills
  • Excellent interpersonal communication skills, oral and written
  • Analytical, interpretive, and critical thinking skills
  • Effective decision-making
  • Ability to manage ambiguity
  • Strong organizational and multitasking skills
  • Ability to exercise judgement autonomously within established procedures
  • Ability to work in a team environment
  • Ability to meet or exceed performance competencies as required by program

WORK ENVIRONMENT
Required to adhere to a set schedule with established break times. When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.

Auditory/Visual:  Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $23.50-$25.50 hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Advocacy Coordination Team Specialist

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Advocacy Coordination Team Specialist

We like to connect with our colleagues!! All candidates must live near one of our centers of excellence:

Dubuque, IA  : 4141 Westmark Drive, Dubuque, IA 52002

Cedar Rapids, IA : 333 1st Street SE Ste. 200, Cedar Rapids, IA 52401

Coralville, IA:  3273 Ridgeway Drive, Coralville, IA 52241

Dublin, OH : 5500 Glendon Court, Dublin, OH 43016

New Albany, OH : 7795 Walton Parkway, New Albany, OH 43054

Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago, IL 60604

Indianapolis, IN: 8909 Purdue Road Suite 501, Indianapolis, IN 46268

Irving, TX: 2201 W. Royal Lane Suite 125, Irving, TX 75063

Memphis, TN : 8125 Sedgwick Way, Memphis, TN 38125

Southfield, MI : 300 Galleria Officentre, Southfield, MI 48034

Orlando, FL : 12650 Ingenuity Dr, Orlando, FL 32826

PRIMARY PURPOSE:  Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims and executes technical and jurisdictional requirements for accurate claims processing, benefit review and interpretation of regulations, financial payment processing, and error correction of complex or high exposure claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Makes independent claim determinations, based on the information received, to approve complex claims or make a recommendation to team lead to deny claims based on the requirements.
  • Analyzes and authorizes leave, accommodation, disability, and statutory claims and determines benefits due pursuant to client plans, and state and federal regulations.
  • Enters and adjusts payments and evaluates file interface to support payment research and resolution.
  • Communicates clearly and professionally with claimant and client on all aspects of the claims process including claim approval, decision authority level to move the call forward, and issue resolution by phone, written correspondence and/or claims system.
  • Facilitates claim resolution and handles escalated calls with claimant, human resources managers, treating physician’s office, client, or others with a goal of one-call resolution.
  • Ensures claims files are coded correctly and that adequate documentation is in the claim.
  • Reviews and analyzes complex medical information (i.e. diagnostic tests, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan and takes all necessary action to manage claims process to completion. 
  • Informs claimants and client of documentation required to process claims, required timeframes, payment information and claims status. 
  • Determines benefits due, makes timely and accurate claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
  • Maintains professional client relationships and adheres to client specific requirements such as service level expectations, regulatory requirements, and reporting.
  • Meets the organization’s quality program(s) minimum requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.  Bachelor's degree from an accredited college or university preferred.

Experience
Three (3) years of related experience or equivalent combination of experience and education required to include two (2) years of disability claims experience. Experience with SMART, SIR, GAIN, or other HR systems preferred. Experience with TAMS, Juris, ViaOne express, and MySedgwick preferred for internal candidates. 

Skills & Knowledge

  • Knowledge of ERISA regulations, state and federal FMLA, ADAAA, Social Security application procedures, required offsets and deductions, and disability procedures
  • Working knowledge of medical terminology and duration management
  • Proficient computer skills including working knowledge of Microsoft Office
  • Exemplary call handling and de-escalation skills
  • Excellent interpersonal communication skills, oral and written
  • Analytical, interpretive, and critical thinking skills
  • Effective decision-making
  • Ability to manage ambiguity
  • Strong organizational and multitasking skills
  • Ability to exercise judgement autonomously within established procedures
  • Ability to work in a team environment
  • Ability to meet or exceed performance competencies as required by program

WORK ENVIRONMENT
Required to adhere to a set schedule with established break times. When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.

Auditory/Visual:  Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $24.00-$26.00 hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Registered Nurse ( RN )

Employment Type:

Part time

Shift:

Description:

PRN RN

Want to learn more about MercyOne Ellen Kennedy Living Center? Click here: Ellen Kennedy Living Center | MercyOne

Join the MercyOne Family! We are looking to hire a Assisted Living RN

As a Assisted Living Registered Nurse at MercyOne you will be a collaborative member/leader of the healthcare team and is accountable for practicing both the art and science of nursing, delivering care.  In addition, registered nurses are accountable to practice in accordance with standards established/endorsed by MercyOne leadership and by external regulators and accreditation agencies.  The RN actively promotes MercyOne Nursing and the nursing profession and supports advancing practice as defined by the MercyOne Nursing Vision Statement and annual Patient Care Services goals.  Registered nurses at MercyOne have authority, responsibility, and accountability for nursing practice through the formal nursing shared governance structure, and are expected to abide by the Code of Ethics for Nurses.

Schedule:

  • PRN

General Requirements:

  • Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque/Dyersville Medical Center’s Model of Caring and Trinity Health’s Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque/Dyersville Medical Center’s Mission and Values. 
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 
  • Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Dubuque/Dyersville Medical Center.   
  • Knows and adheres to all laws and regulations pertaining to patient health, safety, and medical information (i.e., HIPAA, Stark, etc.). 
  • Performs other duties consistent with purpose of job as directed. 
  • Practice within the legal scope of a registered professional nurse as outlined in the Iowa Board of Nursing Practice Act and deliver competent care consistent with standards/policies defined by professional nursing organizations, MercyOne Dubuque/Dyersville Medical Center, and external regulators/accreditation/certifying organizations. 
  • Utilize research and evidence-based practice standards in the delivery of patient care. 
  • Actively engage and participate in unit-based and central nursing/organizational committees and initiatives that advance nursing practice and quality of patient/family care. 
  • Continuously seek out opportunities to improve the quality of patient care delivery through innovative and creative problem solving. 
  • Support and participate in nursing shared governance and interdisciplinary decision-making. 
  • Demonstrate ethical conduct and practice consistent with the Code of Ethics for Nurses with Interpretive Statements. 
  • Contribute to the positive image of nursing and enhance the magnetic culture of the organization by modeling professional behavior both in the organization and in the community. 
  • Use and effectively integrate technology to support and document nursing activities and patient care. 
  • Serve as a teacher, mentor, and coach to patients, students, new nurses, peers, other colleagues, and staff. 
  • Embrace change and lifelong learning, taking personal accountability to seek out experiences that reflect current practice in order to maintain skills and competence in clinical practice and role performance. 
  • Seek and incorporate feedback concerning improvement in one’s own practice.

Education:

  • Bachelor of Science in Nursing (BSN) preferred. 
  • Must be a registered nurse and must hold an active license to practice nursing in the State of Iowa. 
  • Certification by a nationally recognized nursing organization is preferred and strongly encouraged.  
  • The registered nurse continuously seeks opportunities to enhance his or her own professional nursing practice.  Membership in an appropriate professional nursing organization is recommended. 
  • Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter. 
  • Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter. 

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Tenant Associate

Employment Type:

Part time

Shift:

Evening Shift

Description:

Join the MercyOne Family! We are looking to hire a Tenant Associate!

As a Tenant Associate at MercyOne, Responsible for assisting tenants who are functionally, physically, and/or socially impaired and may need continual oversight. The Associate’s role is to assist tenants with those activities of daily living that they are unable to perform without some form of assist, always fostering the tenant’s independence and freedom of choice.  In addition, assists with tenant activity programs, administers medications, serving their meals, cleaning and laundry tasks, light baking/continental breakfast set up, and assistance with state regulated activities, such as fire drills. All responsibilities will be conducted in a manner that is consistent with the mission, vision, and philosophy of Mercy Medical Center, as well as the philosophy of assisted living adopted by the Ellen Kennedy Living Center. 

Hours Available:

  • Part-Time 20 hours per week or PRN; Weekend and Holiday requirement.

General Requirements:

  • High School Diploma strongly preferred. 
  • Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter. 
  • Basic Life Support Certification (BLS) is required with recertification every other year. 
  • Must have a valid state driver’s license. 
  • Must be 18 years old as required by State regulations. 

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.