Travel Registered Nurse, RN, ED

Employment Type:

Part time

Shift:

Description:

Position Purpose:   

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health’s mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!  

  What you will do:   

  • Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions   

  • Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate   

  • Acts independently & appropriately within license, scope of knowledge & experience in practice area  

  • Retains accountability for delegation, choices, decisions & outcomes  

  • Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes  

  • Exhibits agility & willingness to take on new & additional responsibilities   

  • Embraces new ideas & cultural differences while managing competing priorities  

  Minimum Qualifications:   

  • Graduation from an accredited school of nursing.   

  • Valid RN licensure authorized in the applicable state(s) of practice/employment.  

  • Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.   

  • Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association    

   

Position Highlights and Benefits:   

  • Premium Pay  

  • Flexible Scheduling  

  • Travel and Per Diem opportunities available  

  • Variety of Practice Settings  

  • Learning Opportunities  

  • DailyPay available  

  • Reimbursement of License and Certifications available per assignment   

  • Opportunity to participate in 403B program   

   

Ministry Information:   

  • FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.   

  • FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.   

  • You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!  

Pay Range: $38.67-$43.67 per hour + Tax Free Allowance if Qualified
Actual compensation offered will be within the range stated above but vary based on factors including experience, qualifications, education, location, licensure, and certification requirements, as well as comparisons to current colleagues in similar roles.
Trinity Health Benefits Summary – All FirstChoice clinical Colleagues are PRN Status. Please refer to page 2 of the Benefit Summary

Job Details:  

Location: MercyOne Clinton

Start Date: Flexible 

Weeks: 13 

Hours: 36

Shift: Night

Gross Weekly Rate: $2772.00 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

LPN or RN – Musculoskeletal Triage Nurse – 4 Day Work Week, Remote Hybrid Position

Description

We’re looking for a Musculoskeletal Triage LPN or RN to join our mission-driven Orthopaedic team with a hybrid schedule. This unique role blends clinical expertise with patient-centered communication, giving you the opportunity to shape the care journey from the very first interaction. This position is well-suited for a confident nurse who thrives in an autonomous environment and takes ownership of patient care decisions.
 
Why This Role is Different:
  • You’ll make a clinical impact without the bedside burnout.
  • You’ll be part of an integrated care team focused on long-term patient outcomes.
  • You’ll enjoy consistent daytime hours, and no nights, weekends, or major holidays.

In this role you will:

  • Help bridge communication and appointment scheduling between patients, primary care, orthopedics, podiatry, physical medicine and physical therapy.
  • Follow selected algorithms to help determine the most appropriate care pathway and service efficiency.
Schedule: Full-time, hybrid schedule, between the hours of 7:30am – 4:30pm 2 days in office and 2 days work from home. Consistent day off
 
Location: Primary location will be West Campus.
 
Benefits Package includes:
  • Single or Family Health Insurance with discounted premium rates for wellness program participation.
  • 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing
  • Flexible Paid Time Off Program (24 days off/year)
  • Medical and Dependent Care Flex Spending Accounts
  • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
 
What You’ll Be Doing:
  • Support the providers within the department 
  • Collect pertinent patient health care data, diagnostic testing, treatments, and review medical records and confer with physician/mid-level providers to ensure patient needs are met. May include general office duties such as obtaining and updating patient demographic and insurance information, accepting payment and co pays, scheduling and coordinating multiple appointment and creating lab orders.
  • Collaborate with health care team according to plan of care.
  • Communicate effectively with patients, co-workers, and others. Promote patient wellness and provide patient education.
  • Document care provided, including but not limited to: interventions, medication, patient education, and assist with integrity of medical record.
  • Facilitate reimbursement of services provided, including but not limited to: charges, referrals, and insurance requirements.
  • Maintain an office environment that is safe, neat, organized, and supplied with necessary equipment, instruments, supplies, and educational materials. Ensure equipment is functioning safely and properly. Perform cleaning and maintenance of equipment according to guidelines.
  • Demonstrate flexibility in performing other additional duties of patient care. Provide input for devising systems to improve quality and efficiency of patient care and workflow. Participate in required meetings.
  • Complete all other assigned projects and duties.
 
Knowledge, Skills, and Abilities:
 
Experience – From three months to one year of similar or related experience. New grads welcome to apply!
 
Education – Equivalent to a one- or two-year college degree or completion of a specialized course of study or certification at a business or trade school. Certification of LPN/RN required.
 
Interpersonal Skills – A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
 
Other Skills – Completion of certification as an LPN/RN licensure required. Keyboarding skills and use of electronic equipment. Use and operate a wide variety of diagnostic and medical equipment. Use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields. BLS required biannually. 
 
Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Physical Aspects:

Stooping – Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

Kneeling – Bending legs at knee to come to a rest on knee or knees.

Crouching – Bending the body downward and forward by bending leg and spine.

Reaching – Extending hand(s) and arm(s) in any direction.

Standing – Particularly for sustained periods of time.

Walking – Moving about on foot to accomplish tasks, particularly for long distances.

Pushing – Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Pulling – Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Lifting – Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering – Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping – Applying pressure to an object with the fingers and palm.

Feeling – Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Talking – Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing – Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision – 20 / 40 or better in the best eye with or without correction

Medium Work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 10 pounds force constantly to move objects.


Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster

Apparel & Footwear Manager

Apparel & Footwear Manager

Employment Type: Full Time
Supervisor: Store Manager
 

Job Description

The Apparel and Footwear Manager is responsible for the overall leadership, operations, and performance of the Apparel and Footwear departments. This position ensures an exceptional customer experience, maintains merchandising standards, oversees inventory levels, drives departmental sales, and leads associates within these areas. The manager reports directly to the Store Manager and plays a key role in supporting storewide service, morale, and efficiency.

  

Qualifications

  • Minimum 2 years of retail or supervisory experience
  • Strong understanding of apparel and footwear merchandising, customer service, and retail operations
  • Valid driver’s license with clean driving record

  

Key Responsibilities

  • Oversee daily operations of the Apparel and Footwear departments, ensuring exceptional customer service, well-maintained displays, and efficient workflows
  • Lead stocking, replenishment, and product presentation to company standards, including signage, facing, and cross-merchandising
  • Manage departmental inventory levels, including ordering, tracking, and verification of product deliveries
  • Maintain a clean, organized, and visually appealing department with timely execution of resets, seasonal transitions, and promotions
  • Supervise, train, and develop Apparel and Footwear associates to maintain a knowledgeable and engaged team
  • Assist in hiring, scheduling, and evaluating departmental staff while maintaining consistent disciplinary guidelines
  • Track sales performance, identify opportunities, and support strategies to increase departmental profitability
  • Respond promptly to customer inquiries, concerns, and special requests
  • Collaborate with the Store Manager on department-specific goals and staffing needs
  • Collaborate with Store Support Team on operational updates, and storewide initiatives
  • Perform administrative duties such as reporting, inventory documentation, and workflow planning
  • Serve as the departmental expert on product knowledge, sizing, and brand assortment
  • Act as manager-on-duty as needed, including opening and closing responsibilities
  • Support community involvement efforts and encourage team participation
  • Other duties as assigned by management

   

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proficiency in Word, Excel, Outlook, and PowerPoint
  • Strong integrity, discretion, and professionalism when handling confidential information
  • Excellent written and verbal communication skills
  • Ability to interpret merchandising plans, product documentation, and safety guidelines
  • Analytical skills including forecasting, sales analysis, and inventory management
  • Ability to create reports and communicate effectively with individuals and groups
  • Strong mathematical skills for assessing markdowns, discounts, and inventory counts
  • Working knowledge of basic accounting principles helpful for maintaining departmental records
  • Ability to execute tasks based on written, verbal, or diagrammed instructions
  • Exceptional organizational and time-management skills
  • Ability to prioritize multiple responsibilities in a fast-paced environment
  • Strong decision-making and problem-solving abilities
  • Positive attitude, strong listening skills, and the ability to lead and motivate a team
  • Experience with apparel fitting, sizing, or footwear retail preferred
  • Knowledge of forklift or pallet jack operations helpful but not required

   

Physical Demands

Frequent physical demands include lifting up to 50 lbs., walking, standing, bending, reaching, dexterity and light grasping.  Occasional physical demands include lifting up to and over 75 lbs., climbing stairs, squatting, and firmly grasping.  The associate is required to talk and hear.  Must be able to work required shifts including nights and weekends, and maintain attendance standards.  Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently.  The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

  

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees.  The work environment is usually fast paced with regular deadlines and sales expectations.  Extreme noise and vibrations may occasionally be experienced.  Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical.  Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed. 

  

Benefits

Part-Time and Full-Time Eligible:

  • Competitive match on 401K
  • PTO
  • Holidays
  • Birthday-off with pay
  • Associate discount and many other benefits

Full-Time Also Eligible:

  • Health insurance
  • Dental insurance
  • Vision insurance 
  • Flexible spending accounts
  • Short-term and long-term disability

  

Company Culture and Values

At Theisen’s, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen’s, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.

Assistant Store Manager/Bench Manager

Assistant Store Manager / Bench Manager

Employment Type: Full Time 

Supervisor: Store Manager

Location: Must be willing to relocate

Job Description

To assist the store manager in operating a store that stresses the importance of customer service, maintains associate morale, provides training, and maximizes sales and profits.

Qualifications

  • Bachelor’s degree in business related field preferred
  • Minimum 2 years of retail or managerial experience
  • Satisfactory completion of National Retail Hardware Association test within three months of starting
  • Valid driver’s license with clean driving record

Key Responsibilities

  • Interact, assist, and provide prompt attention to customers and associates throughout entire store
  • Assist store manager in maintaining and ensuring cleanliness and appearance of the store 
  • May be required to perform tasks normally required of associates in every classification including, but not limited to, driving forklift, load outs, changing tires, and running cash registers
  • Perform daily walking tour of store to ensure all areas meet company standards and to assign duties
  • Produce timely results in areas not meeting company standards, and follow through on priorities 
  • Observe needs of customers through merchandising, stock levels, prompt service, refunds and sales
  • Aid in maintaining all aspects of merchandising including but not limited to endcaps, displays, signing, facing, and cross merchandising
  • Provide training for associates as needed and help maintain a knowledgeable associate base
  • Aid in the supervision of all store personnel and notify manager of problems arising in the day-to-day operation of the store
  • Assist manager in maintaining proper staffing needs, follow hiring procedures, and maintain consistent disciplinary action as directed by manager
  • Play a role in Ad Set and maintenance
  • Learn manager responsibilities, such as operations, scheduling, training, personnel issues, etc.
  • Responsible for inventory and order verification, and overseeing bank deposits when manager is not available 
  • Perform various administration functions and open and close the store as needed
  • Be involved in the community in which the store serves and encourage others to get involved in non-profit organizations
  • Other duties as requested by management

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheet analysis
  • Exhibit a high level of integrity and business ethics to handle sensitive and confidential information
  • Excellent written and verbal communication skills and the ability to effectively express ideas or instructions to others
  • Ability to ready and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to perform forecasting, marketing, and analysis
  • Ability to write routine reports, correspondence and speak effectively before individuals or groups
  • Ability to calculate figures and amounts such as discounts, percentages, and volume
  • Sufficient knowledge of bookkeeping and accounting principles to accurately maintain basic store records.  
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Excellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple priorities
  • Ability to work well under pressure with attention to detail and flexible in attending to new priorities as they arise
  • Good decision-making and problem-solving skills and ability to make realistic and rational decisions based on logical assumptions and relevant facts
  • Some knowledge in construction, maintenance, electrical, repair, plumbing, forklift and pallet jack operations is helpful but not required
  • Ability to assign and evaluate work, coach, mentor, delegate, do planning, recordkeeping, reporting, supervising, and training
  • Possess a positive attitude, good listening skills and an outgoing personality

Physical Demands

Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed. 

Benefits

Part-Time and Full-Time Eligible:

  • Competitive match on 401K
  • PTO
  • Holidays
  • Birthday-off with pay
  • Associate discount and many other benefits

Full-Time Also Eligible:

  • Health insurance
  • Dental insurance
  • Vision insurance 
  • Flexible spending accounts
  • Short-term and long-term disability

Company Culture and Values

At Theisen’s, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen’s, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.

Cashier

Cashier

Employment Type: Part Time
Supervisor: Store Manager

Job Description

Cashiers’ responsibilities include greeting customers in a friendly manner, answering their questions, performing cash register functions, assisting with general store upkeep and occasionally assist with bookwork.

Qualifications

  • 3-12 months of cashier or retail experience preferred

Key Responsibilities

  • Greet customers in a friendly manner and invite into cashier lane
  • Perform cash register functions proficiently
  • Direct customers to merchandise location or use radio to request additional help as needed
  • Answer customers’ in-person or telephone questions within established guidelines
  • Suggest add-on merchandise
  • Lift heavy/awkward items
  • Handle customer complaints in a professional and courteous manner
  • Practice and maintain security measures
  • Create friendly atmosphere and good lasting impression
  • Assist customers with returns/exchanges and fill out defective slips and prepare defectives for credit
  • Process and follow up on customer special orders
  • Communicate out-of-stocks using hot sheet/new item requests
  • Assist with stocking, receiving, pricing, and tagging merchandise
  • Stock shelves, front face, and keep merchandise on the shelves and display racks neat and tidy
  • Assist with store cleaning including sweeping, vacuuming, dusting the foyer, dusting shelves and merchandise, and cleaning the counters, restrooms, and popcorn machine
  • Keep checkout area in neat, presentable appearance
  • Fill out and process rainchecks
  • Handle customer farm plan charges
  • Other duties requested by management may include, but are not limited to deliver carry-outs, cut keys for customers, and make popcorn

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to, or ability to learn how to answer phones, do filing, ten-key, typing, and cash register functions 
  • Good verbal communication skills
  • Ability to do basic math, and light bookwork
  • Ability to carry out maintenance and some constructing of items
  • Ability to draft and interpret correspondence, memos, and reports 
  • Reliable, accountable, and presentable
  • Positive attitude, friendly, honest and patient

Physical Demands

Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed. 

Benefits

Part-Time and Full-Time Eligible:

  • Competitive match on 401K
  • PTO
  • Holidays
  • Birthday-off with pay
  • Associate discount and many other benefits

Full-Time Also Eligible:

  • Health insurance
  • Dental insurance
  • Vision insurance 
  • Flexible spending accounts
  • Short-term and long-term disability

Company Culture and Values

At Theisen’s, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen’s, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.

Sales Associate

Sales Associate

Employment Type: Part Time 

Supervisor: Store Manager 

Job Description

The Sales Associate is responsible for performing general sales duties in their assigned department but also assisting in other areas of the store as needed. They display a helpful, friendly attitude towards all customers to make Theisen’s the Best of the Best in our industry. This involves greeting and assisting customers, helping them to determine correct merchandise for their needs and explaining benefits and features of merchandise. They may also perform general upkeep of the facility and may assist on cash registers.

Qualifications

  • 3-12 months retail experience preferred
  • Valid driver’s License with a clean driving record

Key Responsibilities

  • Provide excellent customer service
  • Approach customers storewide and ask if help is needed and take them to the location of merchandise 
  • Explain benefits and features of merchandise to customers and suggest add-on merchandise 
  • Maintain general knowledge of all products, may need to have expertise in specific product areas
  • Compute price quotes, order merchandise from order catalog, provide customers with business card with name and contact information, and follow up on customer special orders
  • Answer telephone and customer questions within established guidelines
  • Practice and maintain security measures
  • Communicate out-of-stocks using hot sheet/new item requests
  • Use radios to request additional help
  • Assist customers with check out and carryouts
  • Maintain accuracy of shelf tagging, arrange merchandise by shelf label, and set up merchandise displays
  • Receive merchandise shipments, and check them against receiving reports
  • Remove merchandise from packaging, match items with stock numbers, and price and tag merchandise 
  • Restock shelves and displays and assemble products as needed
  • Process Interstore transfers
  • Cleaning duties which include but aren’t limited to facing merchandise, dusting shelves/displays and merchandise, sweeping and vacuuming, cleaning windows, and emptying trash
  • Maintain cleanliness and merchandising that meets or exceeds the Theisen’s Brand requirements
  • Other tasks as requested by management may include but are not limited to: checking desk/mail box, preparing and participating in physical inventory, unloading warehouse delivery trucks, delivering merchandise to customers, and running cash registers

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Good customer service skills
  • Basic math skills
  • Exhibit a high level of integrity and business ethics  
  • Ability to answer phones, and learn cash register functions
  • Familiar with forklift and pallet jack operations is preferred but not required
  • Excellent verbal communication skills
  • Possess a positive attitude, good listening skills and an outgoing personality

Physical Demands

Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed. 

Benefits

Part-Time and Full-Time Eligible:

  • Competitive match on 401K
  • PTO
  • Holidays
  • Birthday-off with pay
  • Associate discount and many other benefits

Full-Time Also Eligible:

  • Health insurance
  • Dental insurance
  • Vision insurance 
  • Flexible spending accounts
  • Short-term and long-term disability

Company Culture and Values

At Theisen’s, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen’s, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.

Ecommerce Customer Service Lead

E-Commerce Customer Service Team Lead

Employment Type: Full Time
Supervisor: E-Commerce Manager
Location: Store Support Center

Job Description

The E-Commerce Customer Service Team Lead plays a key role in ensuring an exceptional online customer experience by overseeing the day-to-day operations of the eCommerce Customer Service team. This position focuses on maintaining high service standards, resolving escalated customer issues, coaching team members, and ensuring accurate and timely order management.

In addition to directly handling customer inquiries and complex service requests, this role leads the team in delivering consistent, empathetic, and solution-oriented support. The Team Lead partners closely with fulfillment, marketing, and the eCommerce Manager to ensure smooth order flow, accurate product information, and responsive customer communication throughout the eCommerce journey.

Qualifications

  • Minimum 3 years of experience in eCommerce customer service, retail support, contact center leadership, or related field
  • Strong organizational and interpersonal skills with the ability manage shifting priorities
  • Excellent written and verbal communication and problem-solving skills with a focus on customer-first resolutions.
  • Experience managing and coaching and/or mentoring others in a team environment.
  • Proficiency in Microsoft Office Suite; familiarity with ERP, CRM, and eCommerce order management systems.
  • Ability to thrive in a fast-paced environment while maintaining composure and professionalism.
  • Prior experience training others and/or documenting workflows is a plus.
  • Experience with tools such as AS400, Authorize.net, Modern Retail, Signifyd, Avalara, and YotPo preferred.

Key Responsibilities

• Lead the daily operations of the eCommerce Customer Service team, ensuring timely responses to all customer inquiries via phone, email, and chat.

• Serves as the front-line point of contact for customer issues, taking ownership of problem resolution and ensuring a positive outcome.

• Coach, train, and mentor team members to maintain high standards of service quality, tone, and professionalism.

• Monitor performance metrics such as response time, resolution rate, and customer satisfaction; provide feedback and improvement plans as needed.

• Coordinate workload distribution across the team and adjust priorities based on call volume, order volume, and seasonal demand.

• Ensure accuracy and consistency in handling:

  • Online orders, returns, and exchanges
  • Refunds, loyalty points, and promotional adjustments
  • Fraud review and payment verification

• Collaborate with fulfillment and store teams to ensure accurate and timely delivery of customer orders.

• Partner with internal teams (Marketing, Merchandising, Stores) to resolve issues impacting the customer experience and site operations.

• Document and update customer service policies, FAQs, and training materials to ensure clarity and consistency.

• Identify recurring issues or process gaps and propose solutions to enhance efficiency and customer satisfaction.

• Support the E-Commerce Manager with team scheduling, performance reviews, and workflow improvements.

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience with AS400 preferred but not required
  • Experience or ability to learn how to use vendor management systems, and other programs which assist in the maintenance of our web site, shopping cart and order fulfillment 
  • Ability to calculate figures and amounts such as discounts, percentages, and volume
  • Proficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheets and database software
  • Excellent written and verbal communication skills 
  • Ability to communicate professionally and effectively with customers through telephone conversations and written/email correspondence
  • Excellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple priorities
  • Must have great problem-solving skills and the ability to work well under pressure. 
  • Exhibit a high level of integrity and business ethics
  • Excellent interpersonal, relationship building, employee coaching and development skills
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.

Physical Demands

Frequent physical demands include sitting, standing, walking, dexterity, and light grasping. Occasional physical demands include lifting up to 50 lbs., bending, stooping, reaching, kneeling, squatting, climbing stairs, and firmly grasping. The employee is required to accept incoming calls and must be able to hear and speak. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer and other basic office equipment.

Work Environment and Working Conditions

This position will be performed inside a climate-controlled office facility. The noise level is low to medium and typical of an office environment. Potential hazards include electrical hazards. Atmospheric conditions are typical of an office environment and may include exposure to odors and dust.  

Benefits

Benefit eligible associates are offered:

  • Health, dental, and vision insurance
  • Flexible spending accounts
  • Health Savings Account (HSA)
  • Short-term and long-term disability
  • Accident insurance
  • Hospital indemnity insurance
  • Critical illness insurance
  • Pet insurance
  • Identity theft protection
  • Legal insurance
  • 401(k) with competitive match
  • PTO
  • Paid holidays and birthday off
  • Associate discount and additional perks

Company Culture and Values

At Theisen’s, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen’s, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.

Commodity Quotations Specialist

As the Commodity Quotations Specialist at Crescent Electric, you will quote commodity material based on requests and inquiries as submitted by customers.  In this role, you will also quote miscellaneous items such as floor boxes, cable trays, and other items requested by the customer.
 

Primary Duties:

  • Taking a bill of material for commodity materials and creating a complete and professional quotation using a computer

  • Interact with electrical contractors, engineers, architects, and owners to recommend products to be used on all types of construction projects (locally)

  • Negotiate pricing with manufacturers and customers.

  • Act as a source of technical expertise within the branch.

  • Collect and analyze commodity data trends to determine patterns of success or failure.

Qualifications:

  • A high school diploma or general education degree (GED), at least one year of related experience and/or training, or an equivalent combination of education and experience.

  • A two-year trade school or four-year college degree is strongly recommended.

  • Product and application knowledge and an understanding of the bid process. Background in wholesale electrical distribution or electrical contracting is beneficial.

  • Valid Driver’s License, with the ability to travel occasionally (approximately 5% overnight travel as needed)

  • Individuals must possess strong computer skills.

  • Must have the ability to work quickly and accurately under severe time constraints and pressure.  

Physical Demands:

  • Occasional standing and walking.  

  • Frequent sitting and use of hands/fingers.  

  • Lifting to 25 pounds is occasionally needed.

  • Vision Requirements: close vision (clear vision at 20 inches or less) and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

#LI-CECE

#LI-REMOTE

Total Rewards and Benefits

Crescent Electric's compensation package includes an array of top-tier benefit options, including: 

  • Eligibility for health,  and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
  • Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
  • Excused Absence time off and Paid Time Off (PTO).
  • Company-paid holidays.
  • Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
  • Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.

Family Owned. Culture of Quality. Opportunities to Advance.

Crescent is transforming and we are on a mission to power the communities we serve through teamwork and relentless customer focus. We have a vision of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders…together.

Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.

Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact jobs@cesco.com

Director – Dedicated Extended Operations

Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.

Job Summary: 
The Director – Extended Operations Dedicated is responsible for leading and managing dedicated account operations during non-core business hours, including nights, weekends, and holidays. This role ensures seamless communication and execution across shifts while maintaining service excellence, driver support, and proactive issue resolution. The Director oversees extended operations teams and partners with day-shift leadership to maintain continuity, address challenges, and meet customer expectations. 

Leadership Responsibilities: 

  • Lead and support extended operations dedicated leadership and staff across multiple shifts 

  • Provide coaching, performance feedback, and professional development to direct reports 

  • Cultivate a high-performing team that prioritizes safety, responsiveness, and reliability 

Duties/Responsibilities: 

  • Oversee after-hours operations for dedicated accounts, ensuring service continuity and efficient execution 

  • Serve as an escalation point for operational challenges, ensuring timely resolution and effective communication 

  • Monitor KPIs such as on-time delivery, driver satisfaction, and load efficiency 

  • Collaborate with Customer Service, Driver Management, and Planning teams to align extended operations with account requirements 

  • Develop and refine SOPs and escalation protocols specific to dedicated freight operations 

  • Proactively identify process gaps and implement improvements to increase efficiency and service levels 

  • Coordinate with day-shift teams to ensure smooth handoffs, knowledge sharing, and consistent execution 

  • Lead regular reviews and debriefs to evaluate extended operations performance and implement corrective actions as needed 

  • Ensure compliance with company policies, safety regulations, and customer contractual requirements 

  • Manage staffing, shift coverage, and resource planning to maintain 24/7 operational support 

Schedule: 

Full-time, with availability to support extended shifts, nights, and weekends as needed 

Education and Experience: 

  • Bachelor’s degree in Business, Supply Chain, Transportation, or related field preferred

  • 8+ years of transportation or logistics experience, including leadership within dedicated fleet operations 

  • Proven track record managing 24/7 teams in a fast-paced logistics environment 

  • Strong leadership, problem-solving, and customer relationship management skills 

  • Proficiency in transportation management systems and data analytics 

Business Office Bookkeeper/Secretary

Business Office Bookkeeper/Secretary

Divine Word College is seeking a detail‑oriented, dependable, and highly organized Business Office Bookkeeper/Secretary to join our Business Office team. This full‑time, non‑exempt position plays an essential role in supporting the financial, payroll, and administrative operations of the College. The successful candidate will uphold confidentiality, accuracy, and professionalism while contributing to the smooth functioning of our campus community.

Key Responsibilities

The Business Office Bookkeeper/Secretary supports the Business Office Director and is responsible for a wide range of accounting and administrative duties, including:

Accounting & Financial Duties

  • Process accounting transactions in accordance with college policies and accepted accounting practices.
  • Set up new vendors, verify and process accounts payable, issue payments, and post transactions.
  • Manage student billing for tuition, room and board, fees, grants, and work‑study.
  • Enter cash receipts, prepare bank deposits, and reconcile accounts monthly.
  • Process internal and external invoices and maintain accurate accounts receivable records.
  • Prepare documentation and work papers for the annual audit.

Payroll & Employee Support

  • Process payroll and submit data by required deadlines.
  • Handle tax transfers, wage reconciliations, garnishments, and similar payroll-related transactions.
  • Set up new employees in the payroll system and train them on timekeeping procedures.
  • Maintain personnel records and track FMLA, vacation/PTO, and flex spending accounts.
  • Prepare and submit monthly reimbursements and required wage documentation to the Province.

Administrative & Office Support

  • Provide receptionist coverage as needed.
  • Manage Business Office mail when the Director is absent.
  • Prepare cash receipts, count petty cash boxes, and support general office operations.
  • Assist SVD members and perform other duties as assigned by the Business Office Director.

Qualifications

  • High School diploma required; clerical or accounting education preferred.
  • Accounting or bookkeeping experience required.
  • Strong attention to detail, accuracy, and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office (Word, Excel) and computerized accounting systems.
  • Ability to operate standard office equipment.
  • Ability to lift up to 25 pounds.

Working Conditions & Salary

  • Work is performed in a standard office environment.
  • Limited physical risks and moderate physical effort.
  • Salary range is $55,000-$58,000

How to Apply: Interested applicants should submit a resume, cover letter and three references to:

Steven Winger
Vice President for Operations and Finance
Email: swinger@dwci.edu