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AmeriCorps Youth Creativity Specialist

Position Summary

 

AmeriCorps Teen Creativity Specialist

Example Contract dates:

  • January 5th, 2026 – August 1st, 2026  (30 Week Contract);
  • January 20th, 2026 – August 15th, 2026 (30 Week Contract);
  • February 2nd, 2026 – August 29th, 2026 (30 Week Contract)

*Contract start and end dates rotate on a bi-weekly schedule 

450 Hours Contract – Minimum of 18 hours/week

Compensation: Living Allowance Total: $5,850  ($390.00 every 2 weeks over 30 weeks) + Education Award: $1,956.35*   

Closing Date:  January 26th, 2026

Description: 

AmeriCorps is a national service program that takes a different approach to improve lives and fostering civic engagement. AmeriCorps Members commit their time to address critical community needs.  In Dubuque, AmeriCorps Members serve at the intersection of education and mental health to help youth understand their emotions, reactions, and relationships through social-emotional learning to improve academic, career, and social success. City of Dubuque AmeriCorps Members implement key skill-building program to have the following impacts:

  1. Youth experience programs promoting healthy lifestyles resulting in decreased youth risk-related behaviors.
  2. Youth development skills to build meaningful and healthy relationships while experiencing being valued and respected.
  3. Providing every young person with the opportunity to grow up safely and access their best possible future.

The AmeriCorps Youth Creativity Specialist serves Bluff Strokes Art Center under the guidance and supervision of the Executive Director. This position’s goal is to provide Dubuque’s youth with community connections, healthy opportunities, and engaging high-quality art activities focused on Arts & Culture, year-round. This vital role involves creating partnerships to reach more youth including those who have been historically excluded, developing and implementing programs, and evaluating their impact. The Youth Creativity Specialist focuses on helping youth find their unique, creative expression, helping them navigate their personal development meaningfully through art. This position will support the development and implementation of programming for youth, build relationships with disadvantaged youth and their families, create community with other youth and adult art makers, and create sustainable support systems within the community.

Benefits:

  • Education Award received upon successful completion of their term of service.
  • Living Allowance
  • Student loan forbearance and interest payments for eligible loans

 

Job Duties

 

Service Responsibilities

  1. Engage youth while growing new programming.
    1. Partnership and Recruitment:
      1. Trained and supported by Executive Director, grow teen art club offerings.
        1. Implement weekly during school year.
          1. Plan programming including at least 2 studio/museum visits, 2 artist visits, 4 backdrop sessions, 2 materials demonstrations, and lead open art making time at Center.
          2. Target 1 new community connections each week. These could be art teachers, non-profit organizations serving youth, etc.
          3. Target 2-3 new youth participants each week.  Enroll an average of 6 students per club meeting.
      2. Start new summer monthly teen art club (Jun-Aug 2026)
    2. Supported by Program Director, coordinate youth art camps.
      1. Schedule and plan logistics for four 1-week youth camps for Summer 2026
      2. Release camp registration and dates by late February.
      3. Enroll an average of 8 students per camp.
    3. Launch and serve new evening weekly all-ages (including youth) open studio in mid-January.
      1. Recruit youth participants.
        1. Target 2-3 new participants each week. These could be art teachers, non-profit organizations serving youth, etc.
      2. Set up engaging space for art making.
        1. Prepare materials for 1-2 potential art activities for walk-ins each week.
    4. Coordinate monthly Saturday youth art offerings.
      1. Target 1-2 new participants each week. These could be art teachers, non-profit organizations serving youth, etc.
      2. Enroll an average of 8 students per class.
      3. Plan for volunteer, material, and space needs.
        1. Fill 90% of volunteer spots.
  2. Collaboration and Partnership:
    1. Collaborate closely with AmeriCorps members serving at program partners to establish collaborative teen-focused programming efforts.
    2. Engage partner organizations and recruit youth participation in art center activities and other local Arts & Cultural events, activities, and programs (ex: area schools, Dubuque Museum of Art, and Dubuque Area Arts Collective).
      1. Connect with 1 ongoing partner and 1 new partner monthly. Partners include school systems, community organizations focusing on youth, community organizations focusing on art.
      2. Collaborate with Media and Communications specialist to create 2 monthly social media posts and a segment for monthly email communications recruiting youth.
      3. Develop and maintain contact lists related to youth programming (organizations, instructors, families, schools, etc.)
  3. Volunteer Management:
    1. Recruit, manage, monitor, train, and document volunteer expansion for involvement with youth programming.
      1. Use Volunteer Dubuque as tracking system
      2. Streamline volunteer process for youth serving volunteers.
      3. Improve volunteer coverage of youth programming expanding to one additional role posted for each youth program type, teen art club and youth open studio.
    2. Coordinate with volunteers to support the implementation of activities and ensure a safe and supportive environment for participants.

*Volunteers recruited and/or managed by AmeriCorps members will not participate in prohibited activities as outlined in the approved grant.

  1. Impact Assessment and Documentation:
    1. Document and maintain records of the impact on area youth who participate in the teen empowerment programs.
    2. Collect data and feedback to evaluate program effectiveness and identify areas for improvement.
  2. Disaster Response (AmeriCorps-Disaster Response Team)
    1. Participate in A-DRT training(s) to ensure the member has knowledge and ability to respond to disasters.
    2. Complete other training necessary to support disaster deployments, including but not limited to Volunteer Reception Center (VRC), first aid, mental health first aid, and chainsaw training.

 

Qualifications

 

Physical Requirements: 

  • Walk and carry materials up and down steps.
  • Stand and walk for extended periods of time.
  • Lift 30 pounds.
  • Bend, squat and kneel.

Desired Skills/Qualifications:

  • Must be competent and/or willing to learn in working with at-risk youth, teenage youth, and communities facing barriers.
  • Applicant must have reliable transportation. 
  • Applicant must be creative, energetic, dependable and a self-starter.

Eligibility Criteria:

  • Must have a high school diploma or equivalent OR agree to obtain one while under service to the AmeriCorps Program
  • Be 17 years or older at the start of service (no upper age limit).
  • Pass a national service criminal history check prior to first day of service due to recurring access to vulnerable populations.
  • Hold one of the following citizenship statuses: US citizen, US national, or Lawful Permanent Resident.

 

Supplemental Information

 

Service Schedule

The Teen Creativity Specialist’s scheduled hours may fluctuate based on Teen EmpowermentProgramming and Teen Programming scheduled throughout the year. Typical schedule: Mon – Friday: Serve flexibly between the hours of 9am – 8pm, with Four days/week served during the 8am – 5pm timeframe, with one day from 12pm to 8pm; Opportunities for weekend hours or special events may become available during the year.  Member will serve 18 hrs per week at a minimum.

Example schedule for illustrative purposes:

  • Monday: noon – 4pm (3 weeks per month)
  • Tuesday: 4pm to 8pm
  • Wednesday: 1:30pm -5:30pm
  • Thursday: noon – 4pm
  • Friday: noon – 4pm
  • Saturday: 9am-1pm (1 week per month)
  • Sunday: Off

Leave: Sick leave, personal leave, and holiday leave is allowed, but such time off does not count towards the required number of hours needed to successfully complete the term of service. There are additional benefits offered if the member has a compelling personal circumstance.

Disaster Deployments: Member who opt-in to be engaged in disaster deployment/activities will need to ensure availability for the term of the disaster deployments, generally 2-4 weeks. Make plans for pets, family members, other employment and responsibilities that need regular attention.

Evaluations and Alternative Service

AmeriCorps Members are required by the program to complete Self-Evaluations. 

Mid-Term Evaluations: At the member’s halfway point during their term of service, the member will complete a self-evaluation and their Site Supervisor will complete an evaluation on the member through AmericaLearns. The member and site supervisor will meet, with or without Program Staff, to discuss the evaluations in-depth. These evaluations must be submitted to the AmeriCorps Program.

End-Term Evaluations: Upon the completion of their AmeriCorps Contract, all members will complete an End-Term Evaluation through AmericaLearns. The End-Term Evaluation must be completed, signed, and submitted to the AmeriCorps Program within 30 days of the member’s final date of service. Non-submission of this document within the 30-day timeframe will lead to the member being exited for cause (see section 9 of the Member Service Agreement) and will forfeit the member’s right to the Education Award.

Members may engage in other allowable activities that are not specifically outlined in the position description, but that support the AmeriCorps program design, and which will help the Program meet its goals. Under no circumstances will members be asked to perform prohibited activities. Volunteers recruited and/or managed by AmeriCorps members will not participate in prohibited activities as outlined in the approved grant application.

APPLICATION: all applications are submitted electronically via this website.

Questions? CONTACT: City of Dubuque AmeriCorps Program

Phone: 563.690.6171 Email: americorps@cityofdubuque.org

*AmeriCorps member will receive education award in the form of an electronic payment through myamericorpgs.gov. Education award may be used to pay educational costs at eligible post-secondary educational institutions or qualified student loans. Members who are 55+ years of age can transfer award to child or grandchild under specific conditions.

Note: AmeriCorps Members are compensated through the national AmeriCorps program and are not considered employees of the City of Dubuque.  

Plans Examiner

Position Summary

GENERAL STATEMENT OF DUTIES: Review new and existing commercial and residential plans, specifications, and structural designs for compliance with federal, state and local codes and ordinances. The ideal candidate desires to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

DISTINGUISHING FEATURES OF THE CLASS: Under the general direction of the Code Official, this position will oversee and manage complete commercial and residential plan review and permit issuance. This position consults with; designers, engineers, architects, developers, contractors, and the general public as it relates to code interpretations, and application and use of construction methods and materials. This position will coordinate with City departments including Planning and Zoning, Fire, Public Works, Water, and other city staff on issues related to permit issuance, code interpretation and specific projects.

Job Duties

 

  • Examine Plans, documents and specifications to determine compliance with federal, state and local codes and ordinances;
  • Works collaboratively with building officials, inspection staff, architects, engineers, contractors, builders and the general public in the field and office to interpret requirements and restrictions, advises on new building methods and materials to establish good building practices;
  • Assists in determining appropriate project valuation and permit fees;
  • Responds to code related inquiries & concerns from the public;
  • Answer questions from stakeholders related to code enforcement, the permitting,  plan documents, etc.
  • Assists with development and implementation of procedures, policies, informational bulletins/literature and materials used in daily operations;
  • Participate in the recommendation and drafting of building and other related code amendments and changes;
  • Participate in development review team meetings to provide guidance as it relates to building code compliance, to contractors, developers, architects and/or engineers related to conceptual or proposed developments..
  • Maintain records and accompanying documentation for permit applications and prepare reports for use by administration.
  • Work closely with inspectors and permit techs,  providing support and cross functional team work.
  • Other duties as assigned.

Qualifications
KNOWLEDGE, SKILLS AND ABILITIES:

  • Building and Construction – Knowledge of construction means, methods and materials, both residential and commercial.  Ability to read construction plans and documents.  Knowledge of zoning regulations, codes, policies and ordinances.
  • Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services which includes;  customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Engineering and Technology – Knowledge of the practical application of engineering science and technology which includes applying principles, techniques, procedures to evaluate construction requirements.
  • Design – General knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, and drawings.
  • Technology – Knowledge of personal computers, word-processing, and spreadsheet software.
  • Critical Thinking and Complex Problem Solving – Noticing a problem, thinking about the pros and cons; and figuring out the best way to solve it.

 

Qualifications

 

MINIMUM QUALIFICATIONS:

  • Knowledge of advanced construction techniques, procedures and methods related to plan review, and current building codes & building materials;
  • Ability to read and understand detailed building construction documents; to confirm acceptable construction types; to interpret and review a variety of complex engineering plans, code specifications, mathematical computations; to make field inspections and quickly provide code requirements on in-field construction issues;
  • or equivalent combination of education, experience and/or training to meet the required qualifications.
  • Excellent written, verbal, and interpersonal communication skills
  • Certification as a Building Plans Examiner within one year of date of hire as issued by the International Code Council.

DESIRED QUALIFICATIONS:

  • The ability to create and present educational training to field inspectors and office staff.
  • Bachelor’s Degree in Construction Science, Construction Administration, engineering, architecture or related field;
  • Five (5) years of increasingly responsible experience in building inspection, code enforcement, plan review and/or construction experience.

 

Supplemental Information

 

PHYSICAL REQUIREMENTS:

  • Operates office equipment.
  • Ability to stand for long periods of time.
  • Subject to recall at various times including holidays and after hours.
  • May remain in a stationary position for an hour or more.
  • The ability to identify and avoid unsafe working conditions to maintain personal safety at all times.  Ability to utilize appropriate safety equipment including eye protection, hearing protection, and respirators.  Ability to test to the necessary fit testing standards for the appropriate level of respiratory protection for the position.

WORK ENVIRONMENT: 

  • General work is conducted in the office, some field work.
  • Ability to work outside.
  • May work in areas that are somewhat uncomfortable due to dirt, dust, fumes, noise, lighting, or temperature variation.
  • Travels to various locations, ability to operate a variety of department vehicles.
  • Ability to navigate various terrain including construction sites and function in a variety of weather conditions common in Iowa.
  • Ability to lift 50 pounds.

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practicable after appointment, but within two years of appointment.

FLSA (OVERTIME) STATUS: Exempt

Self-Sufficiency Coordinator (Limited-Term)

Position Summary

Please note: This position is funded through a federal grant. The grant supporting this position has been awarded to the City for an extended period and has historically been renewed; however, employment in this role is contingent upon the availability and continuation of federal grant funding

GENERAL SUMMARY: Under general supervision of the Assisted Housing Supervisor, this is technical, professional and clerical work in case managing clients for the Housing and Urban Development (HUD) Family Self-Sufficiency (FSS) Program; This position is also responsible for contributing to efforts to engage the community and individuals in self-sufficiency programs; performs related work as required.

The ideal candidate possesses the ability to follow a management style that is input-oriented and values problem solving and the development of partnerships; the ability to collaborate with others; and the desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

DISTINGUISHING FEATURES OF THE CLASS: Work in this class involves case management, evaluating needs of residents, and facilitation of personal development and family goals to foster family self-sufficiency. Employees in this class schedule and facilitate meetings, maintain records of progress, and act as a liaison to outside partners and other city departments. Work is reviewed by the supervisor through observation, conferences, and project results achieved.

Job Duties

JOB DUTIES:
•Assess and support clients participating in the Self-Sufficiency Program
•Monitor client performance and outcomes
•Make monthly contact and conduct home visits with each family
•Conduct comprehensive family assessments
•Prepare and coordinate data for grant applications
•Assure compliance with federal, state and local laws, and with granting agency requirements
•Attend conferences and other educational meetings
•Act as a liaison between the community and the department
•Makes referrals to other community agencies
•Seek feedback and input from residents, stakeholders, and project partners
•Implement design and process improvements
•Ensure project and program success
•Evaluate monthly reports

KNOWLEDGE, SKILLS, AND ABILITIES:
•Federal Grants – Knowledge of federal and state laws, rules and regulations relating to Family Self- Sufficiency program; knowledge of diversity, equity and inclusion.
•Customer Service – Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
•Active Listening – Listening to others, not interrupting, and asking good questions.
•Service Orientation – Knowledge of services throughout the community. Looking for ways to help people.
•Critical Thinking – Thinking about the pros and cons of different ways to solve a problem.
•Verbal and Written Expression – Communicating federal, state and local rules and regulations to others by speaking clearly or in writing; Produce 5-year plans for participants; and publicly present resident needs and outcomes of the program.
•Deductive and Inductive Reasoning – Using or making rules to solve problems, come up with answers or arrive at sound decisions.

Qualifications

MINIMUM QUALIFICATIONS:
•Training and/or experience in one or more of the following areas: social services and /orcase management.
•Possession of an associate’s degree or its equivalent, with course work in social worker related field.
•Any equivalent combination of experience and training.
•Possession of or ability to maintain a valid Iowa Driver’s License, or alternatively, the ability to travel independently throughout the community.

PREFERRED QUALIFICATIONS:
•2 Years of experience working in a U.S. Department of Housing and Urban Development Program.

Supplemental Information

WORKING CONDITIONS:

  • Office setting (government).
  • Predominantly indoor, climate-controlled environment.
  • Seated at a desk or workstation for extended periods.

PHYSICAL REQUIREMENTS:

  • Occasional lifting (e.g., files, boxes of paper—typically under 25 lbs).
  • Heavy computer and software use (e.g., databases, spreadsheets, document management systems).
  • Frequent use of printers, copiers, scanners, and fax machines.

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practicable after appointment, but no later than two years from date of hire.

FLSA STATUS: Non-Exempt

Lead Water Distribution Maintenance Worker

Position Summary

Under general supervision, performs and supervises a variety of skilled and semi-skilled tasks in the operation of equipment and in the maintenance, repair, and construction of the City’s Water Distribution System; and performs related duties as assigned.

 DISTINGUISHING FEATURES OF THE CLASS: This is responsible technical and administrative work in planning, directing, coordinating, and supervising the field operation and maintenance of the City’s Water Distribution System. Work involves responsibility for performing and supervising a variety of skilled and semi-skilled tasks in the operation of equipment and in the maintenance, repair and construction of the City’s Water Distribution System. Assignments and general directions are received from the Water Distribution Supervisor. The employee in this class exercises discretion and independent judgment in directing the operation and maintenance of the Water Distribution activity. Work is received and evaluated by the Water Distribution Supervisor through operating records, inspection of facilities, equipment and job sites and the effectiveness of services provided.

Job Duties

 

  • Performs and plans, organizes, supervises, and evaluates the work of employees engaged in the operation, maintenance, repair, and construction of the City’s Water Distribution System;
  • Assists the Water Distribution Supervisor in the design modification of the Water Distribution System and its associated facilities;
  • Maintains good public relations through courteous and prompt attention to complaints and inquiries; assists in developing long-range plans for the operation of the Water Distribution System;
  • Assists in the development of the budget (operating and capital) for the Water Distribution activities; determines, controls, and maintains an inventory of necessary supplies and equipment;
  • Reviews specifications and analyzes bids for the purchase of supplies and equipment;
  • Reviews and analyzes methods, equipment used and performance to find ways of increasing efficiency and effectiveness, improving results or affecting economies in operation and maintenance activities;
  • Inspects projects to determine what work is needed and how it can be accomplished; conducts in-service training;
  • Evaluates the quality of work of employees and promotes instruction in safety and improved work procedures and methods;
  • Instructs and inspects the work of other employees to ensure the proper performance of work;
    prepares estimates of operating needs and submits requests for supplies, equipment, and materials as needed;
  • Operates and supervises the operation of equipment, such as backhoes/loader, pumps, front-end loader, trucks and other vehicles and equipment used in the maintenance, repair, and construction of the Water Distribution System; excavates and back-fills trenches; loads and unloads trucks containing heavy materials; operates miscellaneous manual and power tools, such as jackhammer, air-compressor, pick, shovel, saw, drill, and pipe wrench;
  • Taps water mains and installs and repairs water lines, mains, and meters; performs, develops, analyzes and interprets laboratory reports, cost reports, work records and operating procedures; responds to the public in a professional manner; maintains time and other records; performs and supervises the repair and maintenance of vehicles and equipment;
  • Participates in the Water Department management team; manages and monitors the 24-hour stand-by call-out rotation for water distribution components and facilities, providing direct assistance during call-outs as required.
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

WATER DISTRIBUTION AND MECHANICAL: Knowledge of the methods, practices and tools used in the operation, maintenance, repair, and construction of the Water Distribution System, including well fields, pump stations and storage reservoirs; of local, state, and federal rules and regulation relating to the water supply industry; and recent developments and trends, current literature and sources of information related to the maintenance and repair of water distribution systems; knowledge of organizational development concepts, techniques, and philosophies; ability to safely operate tools and heavy equipment and safely perform a variety of skilled and semi-skilled tasks in the operation, repair, maintenance, and construction of the Water Distribution System. Skill in the use and care of tools and equipment necessary to perform a variety of tasks related to the maintenance, repair, operation, and construction of the Water Distribution System.

SAFETY: Knowledge of the occupational hazards and necessary safety precautions applicable to the operation of tools, heavy equipment, and the performance of skilled and semi-skilled tasks in the operation, maintenance, repair, and construction of the Water Distribution System. Knowledge of traffic laws and regulations.

GIS AND COMPUTER TECHNOLOGY: knowledge of geographic information systems. Skill in the use of computer software applicable to the Water Distribution System.

Knowledge of modern record keeping and cost accounting methods and practices.

LONG RANGE PLANNING: Ability to determine long range needs and to plan and organize work for the accomplishment of objectives; prepare material and labor cost estimates; maintain and make routine repairs to vehicles and equipment; handle a variety of tasks without close supervision; and understand and follow oral and written instructions and directions.

LEAD WORK AND RELATIONSHIPS: ability to plan, organize, supervise, and evaluate the work of employees; make decisions, recognizing established practices and to use resourcefulness and tact in solving problems; establish and maintain effective working relationships with employees, city officials, contractors, representatives of other agencies and the public; and communicate effectively, both orally and in writing. Skill in problem-solving and conflict management. 

Qualifications

 MINIMUM QUALIFICATIONS:

  •  State of Iowa Grade IV Water Distribution Certification within thirty-six (36) months after appointment; and
    Possession of high school diploma or its equivalent, supplemented by college level course work in civil engineering, water or wastewater resources, or another related technical field; and
  • At least three years of experience in the operation, maintenance, repair and construction of a water distribution system; or
  • Any equivalent combination of experience and training
PREFERRED QUALIFICATIONS:
– Additional experience, including lead work experience, in the operation, maintenance, repair and construction of a water distribution system.
– Possession of or ability to obtain and maintain:

– A valid Class A commercial driver’s license with air brakes endorsement.
– Certification as a trained competent person as it applies to trenching/shoring.
-Forklift operator certification.

 

Supplemental Information

 WORKING CONDITIONS: Work requires working outside during inclement weather; and medium to heavy physical work with some heavy lifting.

SUPERVISORY STATUS: Functional

 RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of the corporate limits of the city of Dubuque as soon as practicable after appointment, but within two years of appointment.

 FLSA STATUS: Non-Exempt

Water Distribution Maintenance Worker

Position Summary

 

GENERAL SUMMARY: The Water Distribution Maintenance Worker performs and supervises a variety of skilled and semi-skilled tasks in heavy equipment operations, construction, maintenance, inspection, testing, repair and installation of water mains, service lines, fire hydrants, valves and meters in the water distribution system and in the implementation of the backflow prevention program; and performs related work as required. The ideal candidate possesses the ability to follow a management philosophy and desires to be part of an organization that values service, people, integrity, responsibility, innovation, and teamwork.

 

DISTINGUISHING FEATURES OF THE CLASS: Work in this class involves responsibility for performing and supervising a variety of skilled and semi-skilled tasks in heavy equipment operations, construction, maintenance, inspection, testing, repair and installation of water mains, service lines, fire hydrants, valves, and meters and in the implementation of backflow prevention program. Assignments are received in the form of electronic, oral, or written work orders. The work is performed in accordance with general or specific instructions of a supervisor who inspects work while in progress and upon completion.

 

 

Job Duties

 

  • Participate in the construction, maintenance, and emergency repair of the water distribution system; a mandatory stand-by/call-out rotation; and the City’s intercultural competency training and program.
  • Install water mains and meters, services lines, fire hydrants and valves.
  • Repair water mains and meters, service lines, fire hydrants and valves.
  • Operate heavy construction equipment including excavators, backhoe, and end-loader; electronic GPS equipment; automotive and specialized equipment including air compressor, generator, hydraulic valve operator, dump truck, abrasive saw, pump, shoring equipment, tamper, tapping machines, jackhammer, electrical tools, back-hoe, mini excavator, forklift, vehicle mounted crane, vacuum equipment, and other equipment; and road and construction equipment and trucks.
  • Read and test water meters.
  • Perform backflow prevention program implementation and flow testing duties; maintenance activities; and site restoration including compaction, landscaping, and concrete work.
  • Establish and maintain records systems.
  • Advise customers, plumbers, and registered backflow prevention assembly testers on backflow prevention program compliance issues.
  • Reassemble and calibrate water meters and backflow prevention devices.
  • Respond to customer complaints, water quality issues and water pressure concerns, and residents’ questions and service requests.
  • Cross-train with Water Treatment Plant Operators and Maintenance staff per Department COOP.
  • Collect bacteriological samples.
  • Flush, chlorinate and de-chlorinate water mains.
  • Investigate leaks in mains and service lines.
  • Maintain water mains, service lines, fire hydrants and valves; records of valve and hydrant locations; time records; computerized and manual services and repair work records; program documentation; and automotive and specialized equipment including air compressor, generator, hydraulic valve operator, dump truck, abrasive saw, pump, shoring equipment, tamper, tapping machines, jackhammer, electrical tools, back-hoe, mini excavator, fork lift, vehicle mounted crane, vacuum equipment, and other equipment.
  • Inspect water mains, services lines, fire hydrants and valves; water meters; and the construction of water distribution installations and repairs ensuring standard compliance.
  • Review materials and construction procedures adhering to specifications.
  • Take field measurements and compile information for recording utility locations.
  • Edit digital records.
  • Excavate and backfill trenches.
  • Load and unload trucks containing heavy materials.
  • Check tires, oil, lubricants, water levels, lights and fuel in vehicles and equipment.
  • Wash, adjust and perform minor repair and maintenance on vehicles and equipment.
  • Analyze and make recommendations on water project engineering and contractor plans and specifications.
  • Track, report and interpret information.
  • Adjust maintenance schedules.
  • Follow-up on maintenance and repairs.
  • Follow safety protocols, rules, and procedures in accordance with OSHA, Iowa One Call and trenching guidelines.

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Mechanical?- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Engineering and Technology?- Knowledge of the practical application of engineering science and technology which includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Public Safety and Security?- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Critical Thinking – Thinking about the pros and cons of different ways to solve a problem.
  • Deductive Reasoning – Using rules to solve problems.
  • Arm-Hand Steadiness – Keeping your arm or hand steady.

 

 

Qualifications

 

MINIMUM QUALIFICATIONS:

  • At least three (3)-consecutive years’ experience in the maintenance or operation of a water or plumbing system or in a related construction field.
  • A minimum of 385 hours’ experience in the operation of heavy construction equipment.
  • Possession of a high school diploma or its equivalent.
  • Possession of or ability to obtain and maintain:
  • Class ‘A’ CDL with airbrake, tanker and combination endorsements.
  • State of Iowa Department of Health certification in testing and repairing backflow prevention devices within 24 months of appointment.
  • Respirator Use in Confined Spaces Certification within one (1) year of hire (as training schedule permits).
  • Trenching/Shoring Certification within one (1) year of hire (as training schedule permits).
  • State of Iowa Department of Natural Resources Grade II Water Distribution Operator License within 36 months of appointment.
  • Forklift Operator Certification within one year of hire (as training schedule permits).

 

 

Supplemental Information

 

WORKING CONDITIONS: Duties include work in extreme temperatures, humidity, high noise intensity levels, darkness/poor lighting, areas with moving mechanical parts/hazards, dirt/dust, and odorous situations. Work requires constant use of personal protective equipment (PPE) including hardhat, steel toe boots, eye protection, gloves and other equipment as deemed necessary.

 

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence either within the corporate limits of the city of Dubuque or within fifty (50) miles of the corporate limits of the city of Dubuque by the most direct street, road, or highway, as soon as practicable after appointment, but within two years of appointment.

SUPERVISORY STATUS: None

FLSA STATUS: Non-exempt

Maintenance Technician

Position Summary

 

Please Note: This position will have typical working hours from Monday through Friday 12:00pm (noon) till 8:00 PM. Additionally, there is a requirement to be available rotating every third week for a week of on-call duties for the parking ramp gates, fire alarms etc,.

GENERAL SUMMARY: Performs a variety of semi-skilled tasks in the cleaning, maintenance, and repair of parking ramps and lots, the Dubuque Intermodal Transportation Center and other city facilities; performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS: The work in this class involves performing a variety of semi-skilled tasks in the maintenance, repair and janitorial duties of parking ramps and lots, the Dubuque Intermodal Transportation Center and other city facilities. Ability to take on-call duties for one of every three weeks to facilitate responding to after hour calls for assorted services such as malfunctioning gate equipment or alarms.  Assignments are received in the form of oral and written instructions.   The work is performed according to general or specific instructions from a supervisor who inspects work while in progress and upon completion.

 

Job Duties

 

JOB DUTIES:

  • Performs and assists other employees in various janitorial (including scrubbing, sweeping, window washing, stairwell cleaning) maintenance, repair and construction duties;
  • Performs building and grounds maintenance;
  • Plows and shovels snow and removes ice from walks and parking lots;
  • Operates miscellaneous manual and power tools;
  • Checks tires, oil, lubricants, water levels, lights and fuel in vehicles and equipment;
  • Washes, adjusts and performs minor repair and maintenance on maintenance vehicles and equipment;
  • Maintains time and other records;
  • Responds to the public in a professional and courteous manner.

KNOWLEDGE, SKILLS AND ABILITIES:

Transportation Facility Operation – Knowledge of the operation of trucks and other equipment and vehicles related to the maintenance and repair of parking ramps and lots, the Dubuque Intermodal Transportation Center and other city facilities;

Janitorial Expertise – Knowledge of basic janitorial and cleaning skills, techniques and use of varied cleaning/janitorial equipment;

Occupational Safety – Knowledge of the occupational hazards and necessary safety precautions applicable to the operation of trucks, equipment and vehicles, and to the performance of tasks in the maintenance and repair of parking ramps and lots, the Dubuque Intermodal Transportation Center and other city facilities;

Rules of the Road – knowledge of traffic laws and regulations;

Vehicle and Equipment Operation –  Ability to safely operate trucks, equipment and vehicles used in the repair and maintenance of parking lots and ramps and other city facilities;

Repair and Maintenance – Ability to safely perform a variety of tasks in the repair and maintenance of parking ramps and lots and other city facilities;

Equipment Maintenance – Ability to maintain and make routine repairs to vehicles and equipment;

Independent – Ability to handle a variety of tasks without close supervision;

Physical Strength – Ability to perform medium to heavy manual labor;

Instructional Aptitude – ability to understand and follow oral and written instructions and directions;

Customer Service – Ability to maintain effective working relationships with employees and the general public, and exhibit excellent customer service skills;

Weather Resilience – Ability to work outside in inclement weather;

Tool Proficiency – Skills in the use and care of tools and equipment necessary to perform a variety of repair and maintenance tasks;

Continuous Improvement: Demonstrated ability to follow a management philosophy that is input oriented and values problem solving and the development of partnerships;

Teamwork:  Demonstrated ability to work effectively as a member of a team;

Leadership and Innovation: Desire to be part of an organization that values service, people, integrity, responsibility, innovation and team work.

 

Qualifications

 

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent; and
  • 1 to 12 months on-the-job training in building and grounds maintenance; or
  • Education and experience equivalent to 1 year experience.
  • Possession of or ability to obtain and maintain a valid state driver’s license.

PREFERRED QUALIFICATIONS:

  • Certification or Associates degree in building/property repair and maintenance related fields

 

Supplemental Information

 

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practical after appointment, but within two years of their date of employment or appointment.

FLSA STATUS: Non-exempt

SUPERVISORY STATUS:  None?

MFC Site Supervisor (Part-time)

Position Summary

 

**Position works 20 – 25 hours per week with flexibility to business needs within MFC hours including afternoons, evenings and weekends on occasion: Monday – Thursday 12-8 p.m., Friday 12-5 p.m. and Saturday 10 a.m.-1:00 p.m. 

GENERAL SUMMARY:

Foster a positive, welcoming, and sense of belonging environment.  Assist both team and community members and serve as the point person for visitors, program participants and volunteers.  Adapt and problem solve in a fast-paced environment, considering the needs and interests of individuals.  Promote and supervise the day-to-day activities of the Multicultural Family Center.

 

 

Job Duties

 

  • Welcome and register visitors in a positive manner.
  • Respond to questions, facility requests and provide tours.
  • Ensure the Center is clean, presentable, and set up for activities.
  • Monitor the inventory of site materials, supplies, and equipment.
  • Research and purchase materials and equipment for the MFC, adhere to budget given.
  • Ensure compliance with MFC policies and procedures to visitors and volunteers.
  • Work with a variety of computer software programs and maintain accurate and complete records.
  • Understand and demonstrate equipment and technology usage in the Center.
  • Work closely with City departments, non-profits, community groups and other groups using the MFC.
  • Assist with development and implementation of programs and events.
  • Gather and share community feedback regarding current and future facility and program needs.
  • Assist with implementing and deployment of surveys and assessments.
  • Support and interact with youth (some at-risk) in grades 6-12 to provide positive adult interaction.
  • Develop relationships across generations.
  • Serve as a role model exhibiting appropriate behavior and redirect inappropriate behavior.
  • Provide resources, comfort, and encouragement to individuals and families.
  • Assist with marketing including creating flyers, email newsletters, website management, and social media.
  • Perform other duties as assigned.

    KNOWLEDGE, SKILLS AND ABILITIES:

  • Intercultural Competencies: Professional experience working with populations.  Understanding of traditionally marginalized communities. Ability to establish and maintain effective working relationships across cultural differences.
  • Emotional Intelligence: Understanding people’s reactions and being able to empathize with the needs of traditionally marginalized communities and community members.
  • Critical Thinking, Judgement, Decision Making, Problem Solving, and Negotiation: Thinking about the pros and cons of different ways and options to solve a problem and choosing the best one. Noticing a problem and figuring out the best way to bring people together to solve the problem.
  • Flexibility: Able to adapt and modify daily instruction or plans based on predicted and unforeseen circumstances.
  • Written and Verbal Communication: Skilled at communicating both verbally and in writing and the ability to engage groups of people in a conversation and maintain professionalism while doing so.
  • Computer and Technology: Ability to work with computer software programming and applications, website management and social media.
  • Customer Service: Knowledge of principles and processes for providing customer services which includes developing and maintaining effective working relationships, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Monitoring/Public Safety/Security: Keeping track of how well people and/or groups are doing in order to make improvements.  Knowledge of relevant equipment, policies, procedures, and strategies for the protection of people, data, and property.

ENVIROMENT AND PHYSICAL DEMANDS:

  • Frequently required to sit, stand, walk, run, kneel, crouch, crawl, be able to stand or walk for extended periods.
  • Set-up and tear-down of tables, chairs, moving furniture and bringing supplies up and down stairs on a regular basis.
  • Occasionally lift and/or move up to 35 pounds.
  • Occasionally be exposed to outdoor weather conditions.
  • The typical noise level in the work area is moderate to high on occasion.

 

 

Qualifications

 

MINIMUM QUALIFICATIONS:

  • Possession of a high school diploma.
  • Minimum of one-year related experience.
  • Driver’s license and access to a reliable vehicle with insurance coverage consistent with City requirements.

PREFERRED QUALIFICATIONS:

  • Ability to speak dual or multiple languages.
  • College level coursework from an accredited college or university in Sociology, Social Work, Cross Cultural Studies, Psychology, or related field.

 

Supplemental Information

 

SUPERVISORY STATUS: Functional

FLSA (OVERTIME) STATUS: Non-exempt

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of the corporate limits of the city of Dubuque as soon as practicable after appointment, but within two years of appointment.

Communication Specialist

Position Summary

 

GENERAL SUMMARY:  The Communications Specialist supports the City of Dubuque’s mission to provide responsive, efficient, and comprehensive public service by developing and implementing communication strategies that inform, engage, and build trust with residents, businesses, and other stakeholders. This position assists with the creation and distribution of clear, accessible, and creative communications across multiple platforms, including digital, print, and in-person channels, with a primary focus on social media management, graphic design, marketing, and multimedia storytelling.

DISTINGUISHING FEATURES OF THE CLASS: Work in this classification involves performing a variety of professional communications and administrative duties requiring the exercise of independent judgment, initiative, and discretion. The Communications Specialist reports to the Public Information Officer and collaborates closely with staff across City departments to support organizational priorities and communication needs.

 

Job Duties

 

  • Design and produce visual materials, including graphics, infographics, brochures, presentations, reports, and other communication assets in accordance with City brand standards.
  • Manage design projects from concept through final production.
  • Coordinate printing and mailing projects, including obtaining bids, awarding contracts, and managing the proofing and production process.
  • Maintain consistency with City communication standards, messaging, and brand identity.
  • Assist in the development and implementation of communication and marketing plans that support organizational priorities and promote City programs, projects, services, and events.
  • Develop content for digital advertising, print advertising, radio, and other paid media.
  • Monitor campaign performance, analyze results, and provide recommendations for improvement.
  • Manage City social media accounts, including content creation, scheduling, responding to inquiries, and monitoring analytics and trends to improve engagement and effectiveness.
  • Write, edit, and proofread content for newsletters, websites, social media platforms, press materials, and other communication products.
  • Draft news releases, media advisories, and public statements.
  • Assist in responding to media inquiries and coordinating interviews with City representatives.
  • Support crisis and emergency communications efforts as directed.
  • Ensure all content is accurate, consistent, inclusive, and written in clear, plain language for diverse audiences.
  • Develop communication materials to promote City initiatives, events, and opportunities for public participation.
  • Assist with planning and executing public meetings, open houses, and community outreach campaigns.
  • Support initiatives that promote transparency, public trust, and two-way communication with residents.
  • Assist with website updates and improvements to ensure content is timely, accurate, accessible, and user-friendly.
  • Utilize Google Analytics and other tools to track engagement and inform communication strategies.
  • Apply website accessibility standards and guidelines (WCAG), including color contrast, luminosity ratios, alt text, and related best practices.
  • Assist with photography and video production projects.
  • Collaborate with City staff across departments to meet communication needs.
  • Perform other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

  • English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Communications and Media: Knowledge of media and publication production, communication strategies, and dissemination techniques and methods including alternative ways to inform diverse audiences via multiple media.
  • Graphic Design: Requires strong graphic design skills, including creating visual assets, managing design projects from concept to final production, and ensuring all materials align with brand standards.
  • Marketing: Knowledge of principles and methods for promoting and publicizing services and programs including marketing strategies and tactics.
  • Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Writing: Preparing concise and understandable messages for diverse audiences.
  • Time Management: Managing your time and the time of other people.
  • Critical Thinking: Thinking about the pros and cons of different ways to solve a problem.
  • Judgment and Decision Making: Thinking about the pros and cons of different options and picking the best one.

 

Qualifications

 

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in communications, marketing, public relations, journalism, graphic design, or related field; or equivalent combination of education and experience.
  • Experience managing organizational social media accounts and creating digital content.
  • Strong writing, editing, and proofreading skills.
  • Proficiency in graphic design software (e.g., Adobe Creative Suite, Canva).
  • Basic knowledge of marketing and advertising principles.
  • Ability to work collaboratively and manage multiple projects with deadlines.

PREFERRED QUALIFICATIONS:

  • Experience working in local government or public sector communications.
  • Knowledge of public information practices and open records requirements.
  • Familiarity with website content management systems (CMS).
  • Photography and video production skills.
  • Experience planning and executing marketing campaigns, including digital and print advertising.
  • Bilingual skills, particularly in Spanish.

 

Supplemental Information

 

Work Environment: This position involves a combination of office work and public engagement and may include occasional evening or weekend assignments to cover events or respond to urgent communication needs.

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practical after appointment, but within two years of appointment.

FLSA (OVERTIME) STATUS: Exempt

Police Officer

Position Summary

GENERAL SUMMARY: Under direction, patrol assigned area to enforce laws and ordinances, regulate traffic, control crowds, prevent crime, and arrest violators; take special assignments in the protection of life and property; and perform duties such as juvenile counseling or school liaison, and other duties as assigned.

The ideal candidate is experienced with diversity, equity and inclusion; possesses the ability to follow a management philosophy that is input-oriented and values equity, problem solving and development of partnerships; works effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

DISTINGUISHING FEATURES OF THE CLASS: Work of this class involves responsibility for the protection of life and property, prevention of crime, apprehension of criminals and the general enforcement of laws and ordinances in a designated area or an assigned shift or on special assignments. Duties consist of routine patrol, preliminary investigation, and traffic regulation, which may be performed in a police vehicle, bicycle, or on foot. The work involves an element of personal danger and the employee must be able to act without direct supervision and to exercise independent judgment in meeting emergencies. Assignments may include work at the law enforcement center on special tasks which call upon specialized abilities and knowledge. Work assignments are general and special instructions are received from a superior officer who reviews work methods and results through reports, personal inspection and discussions.

Job Duties

DUTIES AND REPONSIBILITIES:

  • Pursue, apprehend and arrest criminal suspects.
  • Respond to emergencies to provide assistance.
  • Maintain public order or security; surveillance of individuals or establishments; operational records; medical and CPR certification; firearm certification; and self-defense and use of force techniques.
  • Prepare investigation or incident reports.
  • Administer first aid.
  • Investigate accidents to determine causes; and illegal or suspicious activities.
  • Communicate situation details to appropriate personnel.
  • Testify at legal or legislative proceedings.
  • Record information about suspects or criminals; and crime or accident scene evidence with video or still cameras.
  • Monitor access or flow of people to prevent problems.
  • Relay information about incidents or emergencies to personnel using phones or two-way radios.
  • Interview people to gather information about criminal activities.
  • Determine operational procedures.
  • Patrol properties to maintain safety.
  • Direct vehicle traffic.
  • Issue warnings or citations.
  • Recommend improvements to increase safety or reduce risks.
  • Inform the public about policies, services or procedures.
  • Assist motorists or pedestrians; and with mental commitment procedures.
  • Inspect facilities to ensure compliance with security or safety regulations.
  • Enforce traffic laws and regulations.
  • Secure buildings.
  • Intervene in private or public disputes.
  • Gather and process evidence; and intelligence information.
  • Execute search warrants and subpoenas.
  • Recover stolen property.
  • Participate in DARE, Intercultural Competency and other relevant training programs.
  • Cooperate and collaborate with other law enforcement agencies.
  • Capture and transport stray animals to the City pound.

KNOWLEDGE, SKILLS AND ABILITIES:  

  • Public Safety and Security– Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Law and Government– Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Psychology– Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Customer and Personal Service– Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Education and Training– Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Telecommunications– Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Administration and Management– Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical– Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Communications and Media– Knowledge of media production, communication, and dissemination techniques and methods which includes alternative ways to inform and entertain via written, oral, and visual media.
  • Computers and Electronics– Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Critical Thinking, Inductive and Deductive Reasoning
  • Active Listening, Speech Recognition and Clarity, Oral Expression and Comprehension
  • Social Perceptiveness, Problem Sensitivity and Monitoring
  • Service Orientation
  • Reading and Written Comprehension
  • Negotiation and Persuasion
  • Selective Attention– Paying attention to something without being distracted.
  • Reaction Time and Perceptual Speed– Quickly moving your hand, finger, or foot based on a sound, light, picture or other command; and comparing groups of letters, numbers, pictures, or other things.

Qualifications

MINIMUM QUALIFICATIONS:

  • Possession of a high school diploma or equivalency certificate;
  • 1 to 12 months on-the-job training;
  • Or equivalent education and experience meeting the minimum qualifications.
  • Plus, civil service established passing score following completion of Civil Service Examination.
  • Possession of, or ability to obtain, a valid driver’s license.
  • Designated Law Academy Certification;
  • Or ability to satisfactorily complete the basic law enforcement course at the Iowa Law Enforcement Academy (meets CPR and First Responder requirements).

**A drug screen and polygraph examination will be administered prior to employment.  

PREFERRED QUALIFICATIONS:

  • Experience working with a diverse workforce and population.
  • Bachelor’s degree or college-level coursework in Critical Incident Response/Special Police Operations; Law Enforcement Record-Keeping and Evidence Management; Law Enforcement Investigation and Interviewing; Protective Services Operations; Criminalistics and Criminal Science; Criminal Justice/Police Science; or related field.

Supplemental Information

SUPERVISORY STATUS:None

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practical after appointment, but within two years of their date of employment or appointment.

FLSA STATUS: Non-Exempt

**If you have questions or looking for our next POST test date, please contact the Police Department atpolice@cityofdubuque.org

Police Intern – Community Resource Officer (CRO)

Position Summary

 

*Seeking several applicants to fill positions lasting approximately 3-4 months (June-August) and working approximately 20-25 hours per week.  Applicants may be offered to remain year-round on a 10-30 hour per week basis.*

GENERAL SUMMARY:  This in-depth internship program meets the needs of most college internship programs, and provides the Dubuque Police Department with an opportunity to evaluate the applicants’ potential as a police officer. Since its inception in 2011, over 60% of CRO’s have gone on to become Dubuque Police Officers.

Under direction and supervision of the Staff Services Captain and Patrol Division Commanders a Community Resource Officer (CRO) will work with a variety of entities to accomplish proactive and problem-solving community policing objectives; assist sworn and civilian employees of the Dubuque Police Department in their daily duties; and get exposure to a variety of law enforcement related duties and training.

The ideal candidate will possess the ability to follow a management philosophy that is input oriented and values problem solving and the development of partnerships; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

DISTINGUISHING FEATURES OF THE CLASS: Designed to give participants experience with all aspects of the department, the work involves an element of personal danger and the need to use proactive, problem solving skills. The employee often acts without direct supervision and exercises independent judgment in meeting emergencies, assessing problems, and determining solutions or appropriate courses of action. Assignments may include work at the law enforcement center on special tasks calling upon specialized abilities and knowledge. Specific work assignments and special instructions are received from the Staff Services and/or Patrol Commanders who assess work performance through reports, personal inspection and discussion.

 

Job Duties

 

  • Patrolling the city, both on a bicycle and as a rider with a certified officer.
  • Attending and assisting with community events.
  • Specialized assignments both inside and outside the department.
  • Completing training checklists and learning the basics of law enforcement.
  • Assisting with departmental training, often as a role player.
  • Observe routine patrol, preliminary investigation, and traffic regulation activities.
  • Meet with outside organizations and community.
  • Attend regular community meetings and special events; required trainings; and neighborhood meetings and functions.
  • Appear at scenes of disorder or crime; and in court as a witness.
  • Respond to radio and telephone dispatches and emergencies to provide assistance.
  • Prepare detailed, comprehensive investigation and incident reports.
  • Communicate situation details to appropriate personnel.
  • Testify at legal proceedings.
  • Relay information about incidents and emergencies to personnel using phones and two-way radios.
  • Interview people to gather information about criminal activities; and to obtain information about actions or status of individuals.
  • Inform the public about policies, services or procedures.
  • Recommend improvements to policies and processes to increase safety and reduce risks.
  • Locate suspicious objects or vehicles.
  • Assist motorists or pedestrians; other city departments; and other law enforcement agencies.
  • Assist in traffic control at scenes or emergencies; and locating lost or missing adults, juveniles or runaway children
  • Assist with speaking engagements.
  • Report defective traffic control devices and signals; hazardous street situations; and traffic hazards and unsafe conditions.
  • Work with groups and taskforces and other city services to identify and solve community problems.
  • Give tours of departmental facilities.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Public Safety and Security– Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Law and Government– Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Psychology– Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Customer and Personal Service– Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Education and Training– Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Administration and Management– Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Active Listening– Listening to others, not interrupting, and asking good questions.
  • Critical Thinking, Judgment and Decision Making– Thinking about the pros and cons of different ways to solve a problem and different options, and picking the best one.
  • Social Perceptiveness and Monitoring– Understanding people’s reactions, and keeping track of how well they are doing in order to make improvements.
  • Negotiation and Persuasion– Bringing people together to solve differences; and talking people into changing their minds and behavior.
  • Reading and Written Comprehension– Reading work-related information and understanding what it written.
  • Service Orientation– Looking for ways to help people.
  • Coordination– Changing what is done based on other people’s actions.
  • Problem Sensitivity– Noticing when problems happen.
  • Oral Expression and Comprehension– Communicating clearly by speaking and understanding what people are saying.
  • Inductive and Deductive Reasoning– Making general rules or coming up with answers from lots of detailed information, and using rules to solve problems.
  • Near and Far Vision– Seeing details up close and far away.
  • Selective Attention – Paying attention to something without being distracted.
  • Written Expression – Communicating by writing.
  • Information Ordering – Ordering or arranging things.

 

Qualifications

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent.
  • Successful completion of department approval bicycle safety and skill course within the first week.
  • Possession of a valid state driver’s license.

PREFERRED QUALIFICATIONS

  • Current college student (about to start senior year or final year at junior college) with recent college work in Criminal Justice/Police Science, Criminal Science, Criminology Law Enforcement or similar/related courses.

 

Supplemental Information

 

SUPERVISORY STATUS: None

FLSA STATUS:  Non-exempt