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Associate Curator

Title: Associate Curator
Job Type: Full-time (exempt)
Location: On-site, Dubuque, Iowa
Salary: Starting at $50,000 (commensurate with experience)
Reports to: Director of Curatorial Affairs and Collections
Start date: Immediately

 

OVERVIEW

The Dubuque Museum of Art (DuMA) seeks an ambitious and forward-thinking Associate Curator. This is a rare opportunity to contribute to the interpretive direction of nine new galleries and multiple flexible spaces as the Museum looks to open a new campus in 2028. The Associate Curator will play a central role in interpreting DuMA’s collection of regionally-focused art and developing exhibitions that create immersive and resonant visitor experiences.

DuMA is seeking a candidate who brings both scholarly rigor and creative confidence — someone motivated by experimentation, thoughtful risk-taking, and the opportunity to leave a lasting imprint. The Associate Curator will have meaningful authorship in shaping exhibition narratives, interpretive strategies, and collection priorities. The successful candidate will demonstrate deep understanding of community needs and actively engage in building relationships that result in relevant and inclusive exhibitions and programs.

Success in this role will be based on:

Exhibition Delivery and Project Management

  • Lead 5–6 exhibitions or collection rotations, from conception through evaluation, annually that contribute to engagement goals.
  • Deliver proposed projects on schedule and within budget.
  • Provide talks, tours, and programming tied to exhibitions and the collection.
  • Ensure all exhibition documentation is submitted and filed in a timely manner.
  • Ensure smooth installation and deinstallation processes through proactive coordination across departments.

Curatorial Research and Innovation

  • Research and write for at least three significant deliverables annually (e.g., exhibition proposals, acquisition recommendations, interpretive texts, or grant materials).
  • Integrate at least one experimental exhibition element per year that tests format, scale, media, or sensory engagement in alignment with curatorial direction.

Strategic Contribution

  • Play an active role in researching and drafting the Museum’s collecting plan.
  • Demonstrate consistent participation in institutional planning and readiness for the 2028 campus opening.
  • Actively work with the Collection Committee and the Board of Trustees to cultivate positive and productive relationships.
  • Foster a collaborative and inclusive work environment by communicating clearly, aligning teams around shared goals, and contributing to the refinement of planning and evaluation processes.

KEY RESPONSIBILITIES

  • Lead and support planning, execution, and evaluation of loan and collection exhibitions, including related fundraising and stewardship activities.
  • Collaborate across departments to develop and present exhibition-related tours and programs.
  • Conduct original research and make recommendations for collection acquisitions and deaccessions.
  • Coordinate exhibition schedules, logistics, and cross-departmental communication.
  • Collaborate across departments to ensure programs meet institutional strategic goals.
  • Maintain accurate and complete digital and hard copy curatorial records, files, and documentation.
  • Cultivate professional relationships and partnerships with local and regional artists, cultural organizations, collectors, and scholars.
  • Serve as a mentor to interns and volunteers.

QUALIFICATIONS

  • Bachelor’s degree in art history, museum studies, or related field (advanced degree preferred).
  • Minimum three years of relevant experience; candidates with additional experience who are seeking a role with significant creative and institutional impact are encouraged to apply.
  • Strong research, writing, public speaking, and organizational skills.
  • Experience supporting exhibition development and production.
  • Working knowledge of loan procedures, contracts, and exhibition logistics.
  • Ability to manage multiple projects and meet deadlines.
  • Collaborative working style and clear communication skills.
  • Experience developing exhibitions across varied formats and media.
  • Familiarity with the contemporary Midwest art scene.

ADDITIONAL REQUIREMENTS

  • Valid driver’s license and reliable transportation.
  • Ability to work evenings and weekends as needed.
  • Ability to sit or stand for extended periods.
  • Proficiency in Microsoft Office, desktop publishing, and collection management systems.

SALARY AND BENEFITS

Salary is commensurate with experience, with a starting salary beginning at $50,000 annually, accompanied by a competitive benefits package including health insurance, paid vacation, employer-matched IRA, and generous flextime.

APPLICATION INSTRUCTIONS

Submit a cover letter, CV/résumé, writing sample, and three professional references to hr@dbqart.org. References will be contacted only with prior consent. Applications will be reviewed on a rolling basis until the position is filled. No phone calls, please.

All offers of employment are conditioned upon a background check and 90-day probationary employment period.

About the Dubuque Museum of Art

DuMA is Iowa’s first cultural institution and is undertaking the most ambitious capital expansion in its 152-year history. The 2028 campus, designed by Schulhof Rashidi Architects, will connect Washington Park, gardens, STEAM education, performance and screening spaces, childcare, and museum galleries into a dynamic cultural hub. The Associate Curator will help define how this new campus feels, functions, and resonates with audiences from day one.

Our vision is that our community will be a thriving cultural hub where people of diverse backgrounds and perspectives together achieve a deep understanding of the past, an empathetic view of the present, and an inspired outlook for the future. Our mission is to create engaging art experiences that excite, inspire, and connect our community.

DuMA is an equal opportunity employer.  We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

Wellness Center Staff

POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening
community through youth development, healthy living and social responsibility. The Wellness Center Staff
position is an upbeat, energetic individual who helps create a safe, welcoming, and clean environment for
members. Duties include: Organizing and cleaning the wellness center, answering member questions about
wellness equipment use, assisting with E-Gym and youth orientations, enforcing wellness center policies, and
being present for our members.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of
strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all.
We are a place where you can belong and become. We are genuine: we value you and embrace your
individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are
nurturing: we support you in your journey to develop your full potential. We are determined: above all else,
we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:
1. Provide excellent member service by exceeding member expectations; greet and acknowledge all
members to encourage wellness participation.
2. Organize the wellness center by putting away weights.
3. Clean wellness center by disinfecting and wiping down seldom cleaned areas of equipment.
4. Inform members of wellness center policies and what we offer (Personal training, GroupEx, etc.)
5. Assist Director with E-Gym and other orientations.
6. Make sure the wellness center is a clean and welcoming environment for our members.
7. Other duties as assigned.

QUALIFICATIONS:

 Minimum 16 years of age.
 Customer service experience preferred.
 Strong communication and organizational skills.
 Ability to work with children, families, and individuals from a diverse range of backgrounds.
 Data Entry capabilities.

Trail Crew Member

Description

The Dubuque County Trail Crew runs from approximately June 8 – July 17, 2026. Members will work up to 40 hours a week for 6 weeks. The crew is made up of 4 members and 1 leader. Crew members will meet from 7am-3:30pm daily at Swiss Valley Nature Center in Peosta. The crew will work to complete trail improvement projects as well as other resource management projects. Trail Crew will also assist in other projects with other parks, such as Heritage Trail and other Dubuque county parks. Applicants will perform a number of duties including but not limited to; basic trail maintenance and improvement, such as lopping, clearing, construction of structures, repairing older structures and invasive plant removal. If you enjoy hard work, exercise, working in the beautiful outdoors and helping the environment, this is the job for you!

Benefits:  In addition to working in a beautiful, natural setting, participants will receive uniform t-shirts, First Aid training, and worker’s compensation coverage.   The pay is $13.00/ hr.  Crew members will receive 4 hours environmental and life skills education each week and upon completion of the program there will be a recreational trip.
 
Requirements:  Must be between the ages of 16-21.  Applicants must be able to lift 25 lbs. and perform a range of physical duties.  Must be willing to work safely as part of a team and respect others.  Must enjoy working outdoors and getting their hands dirty.  Must be willing to work under a variety of weather conditions, including rain and buggy heat.  Must have a strong commitment to complete the program.  Applicants must appropriately represent Dubuque County Conservation Department.  No use of tobacco or illegal substances will be permitted.  Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Minimum Qualifications

  • Must be between the ages of 16-21.
  • Applicants must be able to lift 25 lbs and perform a range of physical duties.
  • Must be willing to work safely as part of a team and respect others.
  • Must enjoy working outdoors and getting their hands dirty.
  • Must be willing to work under a variety of weather conditions, including rain and buggy heat.
  • Must have a strong commitment to complete the program.
  • Applicants must appropriately represent Dubuque County Conservation Department.
  • No use of tobacco or illegal substances will be permitted. 
  • Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Supplemental Information

In addition to working in a beautiful, natural setting, participants will receive uniform t-shirts, First Aid training, and worker’s compensation coverage. Pay is $13.00/ hr. Crew members will receive 4 hours environmental and life skills education each week and upon completion of the program there will be a recreational trip.

Trail Crew Leader

Description

The Dubuque County Trail Crew runs approximately June 8-July 17, 2026. Members will work up to 40 hours a week for 6 weeks. The crew is made up of 4 members and 1 leader. Crew members will meet from 7am-3:30pm daily at Swiss Valley Nature Center in Peosta. The crew will work to complete trail improvement projects as well as other resource management projects. Trail Crew will also assist in other projects with other parks, such as Heritage Trail and other Dubuque county parks. Applicants will perform a number of duties including but not limited to; basic trail maintenance and improvement, such as lopping, clearing, construction of structures, repairing older structures and exotic plant removal. If you enjoy hard work, exercise, working in the beautiful outdoors and helping the environment, this is the job for you!

The Crew Leader will supervise and coordinate the activities of the crew members. The Crew Leader will assist the Executive Director in preparing plans and completing work project reports. The Crew Leader will provide training on job safety, life skills and environmental education. A teaching background is preferred, but not required.

Benefits: In addition to working in a beautiful, natural setting, participants will receive uniform t-shirts, First Aid training, and worker’s compensation coverage. Pay is $18.00/ hr. Crew members will receive 4 hours environmental and life skills education each week and upon completion of the program there will be a recreational trip.

Requirements: Applicants must be able to lift 25 lbs and perform a range of physical duties. Must be willing to work safely as part of a team and respect others. Must enjoy working outdoors and getting their hands dirty. Must be willing to work under a variety of weather conditions, including rain and buggy heat. Must have a strong commitment to complete the program. No use of tobacco or illegal substances will be permitted.Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Minimum Qualifications

  • Applicants must be able to lift 25 lbs and perform a range of physical duties.
  • Must be willing to work safely as part of a team and respect others. Must enjoy working outdoors and getting their hands dirty.
  • Must be willing to work under a variety of weather conditions, including rain and buggy heat.
  • Must have a strong commitment to complete the program.
  • No use of tobacco or illegal substances will be permitted. 
  • Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Supplemental Information

In addition to working in a beautiful, natural setting, participants will receive uniform t-shirts, First Aid training, and worker’s compensation coverage. Pay is $18.00/ hr. Crew members will receive 4 hours environmental and life skills education each week and upon completion of the program there will be a recreational trip.

Deputy County Recorder

Description

Under the general guidance and direction of the County Recorder, performs principal administrative and supervisory duties.  Helps plan, organize, direct, and assess activities of the Recorder’s Office to best serve the public.  Performs a lead role in recording and indexing property/real estate documents and other documents, collecting accounts receivable and maintaining financial records, preparing reports, and managing office operations.   Supports continuous improvement and implements appropriate changes for optimal operational performance.

Job Duties

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position.  Other duties may be required and assigned.
 

  • Responds to inquiries and provides information to the general public, county departments, federal and state agencies, vendors, and other stakeholders.
  • Assists to coordinate the recording, indexing, and key verifying of property/real estate documents and other documents in accordance with laws, regulations, policies, and procedures.
  • Assists to coordinate issuance of vital records.   Collects and analyzes data related to vital statistics.
  • Assists to coordinate issuance of registrations and licenses for boats, off highway vehicles, and snowmobiles.  Collects and analyzes data related to these services.
  • Prepares correspondence, presentations, and reports.
  • Plans, coordinates, and supervises work of assigned administrative staff for compliance with laws, regulations, policies, and procedures.
  • Oversees training of assigned administrative staff, ensures work is performed accurately and effectively, and evaluates performance.
  • Assists to review work methods for efficient operations and to develop changes in business processes for improved services.
  • Prepares billing statements for businesses using services of the Recorder’s office, assists with the collection of accounts receivable, balances payments received and prepares deposits, prepares regular financial reports, and assists with management of financial records.
  • Assists in establishing future departmental needs and participates in the budgetary process.
  • Must be capable of regular and predictable attendance to perform assigned responsibilities.
  • Performs additional duties as assigned.
  • Performs the duties of the County Recorder when delegated.

 

Minimum Qualifications

Education and/or Experience Requirements:
Bachelor’s degree from an accredited college or university in business administration, legal studies, public administration, record management, or related field AND five years of progressively responsible administrative experience in an office setting that includes at least two years in a supervisory capacity OR an equivalent combination of education, training, and experience.
 
Licenses, Certifications, and Other Requirements:

  • Criminal History/DHS Registry check required.
  • Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Supplemental Information

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
 
Knowledge of:

  • Applicable laws, codes, regulations, policies, and procedures.
  • Legal terminology, property/real estate practices, and associated documents (such as affidavits, deeds, liens, mortgages, plats, real estate contracts, releases, and miscellaneous documents).
  • Professional communication with correct use of business English. 
  • Accounting, budgeting, and financial management principles and practices.
  • Human resource management principles and practices, leadership, and team building.
  • Records management and public records.
  • Document management software.
  • Quality assurance methods and continuous improvement.

 
Skill in:

  • Excelling in customer service to handle inquiries, process requests, and address concerns.
  • Communicating effectively both orally and in writing with diverse audiences.
  • Organizing work, being attentive to details, and performing with accuracy and efficiency.
  • Supervising, training, and guiding administrative staff.
  • Maintaining confidentiality.
  • Establishing cooperative working relationships and collaborating with others.
  • Analyzing issues, identifying alternative solutions, and solving problems.
  • Multitasking and managing multiple priorities often with frequent interruptions and tight deadlines.
  • Analyzing data, compiling reports, and preparing presentations.
  • Creating checklists, standard operating procedures, and templates to support operations.
  • Interpreting and applying laws, regulations, policies, and procedures.
  • Planning, supervising, assessing, and guiding the work of administrative staff.
  • Navigating multiple software applications and multiple technologies.
  • Using Microsoft Office software.

 
In evaluating candidates for this position, Dubuque County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.  

Physical Requirements and Work Environment
 

  • Work is performed primarily in an indoor office environment and requires frequent use of office equipment (such as computers, multi-function devices, scanners, telephones, etc.).
  • Position requires substantial communication and interaction with county employees, general public, federal and state agencies, and other stakeholders.
  • Position involves extended periods of sitting.   May be required to bend and stoop, climb a small ladder to access records, and lift and move objects weighing up to 25 pounds. 
  • Attendance, dependability, and punctuality are vital. 

RN Outpatient SBS

Requirements

  • Requires a diploma or degree form an accredited school of nursing.
  • One to two years’ experience in a clinic or hospital setting preferred.
  • Must have current and valid Registered Nurse License from the State of Wisconsin.
  • Current Basic Life Support (BLS) certification required.
  • Basic proficiency in word processing and Excel programs; software proficiency covering a variety of health care / clinical record applications.

Work Hours

We are seeking a full-time (40 hours/week) RN to work weekdays 8:00am – 4:30pm in the Southwest Behavioral Services Clinic.

Job Summary

A Behavioral Health RN assesses, prioritizes, and manages patient care needs via telephone or in-person, focusing on mental health crises and medication management. They utilize established protocols to evaluate symptom severity, provide immediate advice, and coordinate care with providers, ensuring safe, timely interventions for patients with psychiatric conditions. RN assist patients in their recovery process by being person-centered and providing support towards optimal and realistic goals. Serves under the general direction of the Behavioral Health Medical Director and the Behavioral Health Clinic Director.

Essential Job Functions & Responsibilities

  1. Create a positive and supportive environment for our patients, fostering their emotional well-being.
  2. Provide focused and individualized care to each patient, addressing their unique needs and concerns.
  3. Show empathy and compassion in your interactions with individuals experiencing mental health challenges.
  4. Conducts behavioral health nursing assessments including presenting problem, gathering information regarding history, symptoms, current and previous psychiatric medications, previous treatment or therapy, etc. Secures medication consent documents. Prepares the patient for clinic visit, provides patient education and ensures necessary consents are obtained.
  5. Triage incoming calls and refer patients to emergency services, crisis stabilization units, or scheduled appointments with psychiatrists/therapists.
  6. Provide education to patients and families regarding psychiatric medications, potential side effects, and symptom management techniques.
  7. Consults with treatment team and attends client meetings; consults with professionals; collaborates with family members and other community partners.
  8. Serve as a liaison between patients, psychiatrists, social workers, and primary care providers to ensure continuity of care.
  9. Coordinates with pharmacists, onsite and externally, to provide refills, current prescriptions, sample medications and medications prior authorizations.
  10. Provides emergency services including assessing suicidal and/or homicidal individuals; makes decisions regarding safety.
  11. Coordinates and consults as needed, with various internal and external staff to facilitate mental health treatment, planning, intervention, or admissions to various facilities.
  12. Provides ongoing case coordination with those involved in patient’s care.
  13. Verifies that patient care areas of outpatient clinic have been cleaned and stocked and equipment returned to appropriate areas following completion of clinics.
  14. Provides direct patient care including transferring patients between bed, chairs, and transfer devices.
  15. Performs all required paperwork and communicate with patient care staff, patient, and families via computer and communication devices. Paperwork could include but is not limited to FMLA paperwork, Disability paperwork, etc.
  16. Maintain accurate and up-to-date electronic health records (EHR) for all patient interactions.
  17. Performs CPR on patients during code before arrival of additional team members.
  18. Encourages and educates clinical staff regarding adherence to the standards of rooming the patients and expectations set forth by the department.
  19. Adheres to Southwest Health’s value-based behavior standards.
  20. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  21. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0993
Email: hr@southwesthealth.org
Fax: (608) 342-5015

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Athletic Trainer

Requirements

  • Bachelor’s and/or Master’s degree from an accredited Athletic Training Program required
  • Current license in the state of Wisconsin as an Athletic Trainer and nationally certified by the NATABOC required
  • Certification in Basic Life Support (BLS) required

Work Hours

  1. We are seeking a PRN, fill in as needed, Athletic Trainer.

Job Summary

The athletic trainer performs a variety of duties involved in the prevention and treatment of athletic injuries at high schools that contract with Southwest Health.  The athletic trainer will provide practice and game coverage to the contracted schools.  Employee will assist in the daily operations of the Orthopedic Institute.  Daily operations may include rooming patients, brace fitting, crutch training, assistance with injections and scribing for the physician.

Essential Job Functions & Responsibilities

  1. Provides emergency first aid, rehabilitation and reconditioning of athletic injuries to minimize the risk of re-injury and to return the athlete to activity as soon as possible.
  2. Recognizes injuries or problems beyond scope of practice and refers injured athletes to appropriate medical professionals when indicated.
  3. Initiates and provides athlete education and understands the role of athletic training in the context of age-specific concerns, specific needs, and barriers to learning.
  4. Utilizes appropriate methods and materials for effective learning, monitors response to education, and adapts programs appropriately. Ensures that athletes understands when and how to access further intervention.
  5. Assists and advises athletic team coaches in planning and instructing physical training programs for athletes.
  6. Assists with injury prevention education for athletes and coaches.
  7. Evaluates sports related injuries and illnesses and makes appropriate referrals.
  8. Coordinates with physicians, therapists, and other healthcare professionals to provide care for student athletes.
  9. Develops and instructs athletes in personal rehabilitation programs.
  10. Conducts on-field/emergency evaluation of athletes and community members during competition.
  11. Adheres to Southwest Health’s value-based behavior standards.
  12. Proficient in documentation in EPIC.
  13. Ability to room patients in the orthopedic clinic.
  14. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  15. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0993
Email: hr@southwesthealth.org
Fax: (608) 342-5015

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Phlebotomist

Requirements

  • High school diploma or GED required
  • Additional technical training in Phlebotomy per CLSI guidelines preferred
  • Certificate of Phlebotomy preferred. Knowledge of Laboratory Information Systems preferred
  • Certification in Basic Life Support (BLS) preferred
  • Proficient in Microsoft Word, Excel, Outlook and use of the internet preferred

Work Hours

We are seeking a full-time (40 hours/week) phebotomist to work weekdays 9:30am – 6:00pm, weekend and holiday coverage as needed.

Job Summary

Performs phlebotomy, i.e., venipuncture and capillary punctures, to procure specimens for laboratory analysis on patients of all ages from newborn through geriatric. Performs phlebotomy and transports specimens from patients/residents at area nursing homes to Southwest Health. Performs POCT (Point of Care Testing) at Platteville Clinic. Performs urine toxicology and breath alcohol collections according to Department of Transportation (DOT) guidelines. Collects specimens for DNA paternity testing. Performs clerical duties such as order entry, faxing, and supply handling and distribution.

Essential Job Functions and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  1. Performs venipuncture and capillary collections (aka phlebotomy) using good technical skills according to written procedures and established safety practices.
  2. Utilizes Laboratory Information System to order patient tests, enter diagnosis, sign orders, receive specimens, fax results, and prepare packing lists.
  3. Performs phlebotomy on patients of all ages from newborn through geriatric and on patients in a variety of settings, including hospital inpatients and outpatients, nursing home residents, pediatric and newborn patients, patients in the emergency room, including trauma patients, and clinic patients. Transports these specimens as needed.
  4. Per DOT regulations, collects DOT and Non-DOT urine drug screen specimens and performs breath alcohol testing. Processes paper work for DOT and Non-DOT drug screen collections and breath alcohol testing, including faxing MRO copies and mailing employer copies.
  5. Performs waived (POC) patient testing as instructed and educated. Maintains competency for those tests.
  6. Performs paternity collections as instructed and trained.
  7. Maintains adequate drug screen supplies such as collection containers and Chain of Custody forms.
  8. Processes specimens by centrifugation and proper distribution to work areas such as hematology, chemistry or microbiology.
  9. Provides clerical support for Director of Laboratory utilizing Microsoft Word and Excel to produce reports, letters, policies and procedures and assists with special projects.
  10. Ensures that all blood-drawing trays are kept stocked with appropriate blood drawing supplies.
  11. Stocks laboratory areas with vendor and storeroom supplies. Orders supplies from storeroom.
  12. Performs clerical functions of test order entry, specimen login, scanning of reports, filing reports, faxing results, scheduling, and preparing specimens for sending to reference laboratory.
  13. Performs basic housekeeping duties, including cleaning clerical and patient areas and organizing clerical supplies.
  14. Maintains good telephone skills by promptly and courteously answering the phone, assisting the caller or referring calls to appropriate technicians or technologists when indicated.
  15. Attends mandatory meetings and in-services.
  16. Adheres to Southwest Health’s value-based behavior standards.
  17. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  18. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0993
Email: hr@southwesthealth.org
Fax: (608) 342-5015

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Manager Patient Experience

  • Area of Interest: Management
  • FTE/Hours per pay period: 1.0
  • Department: Patient Experience
  • Shift: Days, Monday – Friday, for 80 hours per pay period.
  • Job ID: 180584

Overview

Shift: Full-time, Days, for 80 hours per pay period.

The Manager, Patient Experience leads, support patient experience strategy to ensure the delivery of exceptional experiences for patients and families, team members and communities. This role partners with operational, clinical, and service excellence leaders to hardwire a culture of patient-centered care and develop measurable improvement strategies. This position leads a team of experience professionals, drives improvement through data insights and best practice, and fosters innovation, working to ensure continued trust in UnityPoint Health.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Leadership & Program Oversight:

  • Lead and mentor a team of experience professionals, fostering professional growth and collaboration
  • Provide oversight and/or closely collaborate with key departments such as Patient Experience, Patient Relations, Language Services, Volunteer Services and Spiritual Care
  • Design and implement a strategic framework for improving the patient and family experience across care settings, in alignment with system standards
  • Provide direction, supervision, and support to team members. Delegates accountability and responsibility appropriately to leadership team.
  • Ensure effective recruitment, selection, supervision and retention of direct reports and departments reporting to Director.
  • Embed patient experience principles and best practices into leadership development, hiring, onboarding and daily operations
  • Manage departmental budget and resources to effectively align with organizational goals.
  • Establishe efficient, ongoing monitoring systems including capital, operating expenses, staffing, productivity, equipment, tests, procedures/policies, information system, and fiscal requirements.
  • Conduct annual performance appraisals for assigned team members.
  • Develop and maintain communication to establish regular and consistent communication with team embers, leaders and key stakeholders.
  • Share concerns and/or escalate issues to leadership and key stakeholders as appropriate.
  • Employ system thinking in decision making, directs resolution of complex problems and provides consultation and advice.
  • Oversee daily operations to ensure delivery of high-quality services and support. Provides ongoing monitoring and oversight to annually assess effectiveness of department and organizational outcomes.
  • Develop, review, and ensure departmental policies and procedures and job descriptions are current.

Experience Measurement & Performance Management:

  • Analyze and interpret data from patient experience surveys, complaints and grievances, and external sources.
  • Design and deliver dashboards, reports and presentations for leadership and team members.
  • Set performance targets and support departments in creating action plans tied to key drivers and opportunities for improvement.
  • Ensure compliance with CMS, DNV and other regulatory requirements related to complaints, grievances and patient rights.

Coaching, Engagement & Education:

  • Lead experience coaching for leaders, providers and team members to support development.
  • Facilitate training programs on service-related competencies.
  • Recognize and elevate best practices; design programs to celebrate staff who demonstrate exceptional experience behaviors.

Patient Engagement:

  • Engage Patient & Family Advisory Councils (PFACs).
  • Elevate the voice of the patient across the organization to inform decision-making, service design, organizational priorities and education.
  • Participate in quality and patient experience committees.
  • Proactively engage patients and team members through leader rounding.

Qualifications

Education:

  • Bachelor’s Degree in healthcare administration, social work, nursing, communication or related field

Experience:

  • 3 years of healthcare and/or customer service experience
  • Prefer someone with 1 year of patient experinece, patient relations, language services, volunteer services, process improvement or complaint resolution experience

Certification/License:

  • Must obtain Certified Patient Experience Professional (CPXP) within 2 years of hire date

Business Intelligence Developer

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

 

How can you make an impact?  
McGraw Hill, the leading provider of digital and print educational resources, is looking for a Business Intelligence Developer. The Business Intelligence – Developer in Data & Analytics is responsible for supporting McGraw-Hill Education’s (MHE) business intelligence and data services capabilities to provide actionable, timely information to drive accurate financial reporting, performance monitoring and facilitate business decisions.  The position requires hands-on duties with an emphasis on developing dynamic reporting solutions to be successful.

 

Our traditional BI/DW technology stack includes Oracle Exadata, Informatica and Business Objects.  We have also made significant investments in advanced analytical tools including Tableau, Alteryx.

 

Our team strategy is to encourage development of expertise across more than one of our core technologies and look favorably on individuals that can introduce next-generation capabilities to drive business results.

 

This is a remote position open to applicants authorized to work for any employer within the United States. While this position is remote, preference will be given to candidates based in the Eastern Time Zone.

 

What you will be doing:   

  • Design, develop, and administer business intelligence and data warehousing applications to deliver actionable insights.
  • Support both traditional reporting and next generation analytics capabilities across McGraw Hill’s data environment.
  • Analyze complex problem statements and propose technical solutions, integrating systems and applying fixes or patches.
  • Translate business requirements into functional and technical specifications for BI solutions.
  • Develop clear documentation for functional and technical designs.
  • Collaborate with clients, developers, and IT peers to ensure successful delivery and deployment into production environments.
  • Participate in a multidisciplinary team environment to create scalable, high quality BI systems and reports.

 

We’re looking for someone with: 

  • A Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
  • At least 3 years of experience developing and supporting BI/Analytics solutions.
  • Hands‑on expertise in Alteryx, Tableau, Informatica/IICS, and Oracle PL/SQL.
  • Strong SQL skills and understanding of relational databases, dimensional modeling, and data warehouse frameworks (Kimball/Inmon).
  • Proficiency in Python, Scala, and Databricks for data scripting and transformation.
  • Experience integrating Oracle E‑Business Suite with BI or reporting tools.
  • Familiarity with cloud computing architectures (AWS, Azure, or similar).
  • Exposure to data governance best practices and Salesforce/Marketo data objects.
  • Experience managing the software development lifecycle, from requirements through implementation.
  • Previous background in Education, Publishing, or Media industries (preferred, not required).

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

 

The pay range for this position is between $82,150.00 – $120,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.  Click here to learn more about our benefit offerings.

 

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

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