Archives: Jobs

Overview

Impact the Moment

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide every day. We design intuitive and effective tools and experiences that maximize teachers’ time and students’ learning. And we do all of this in a supportive and collaborative environment where we work alongside brilliant colleagues, touch lives around the world, see the difference our hard work makes, and continue our paths of lifelong learning.

Your impact on the team

The Technical Product Manager (TPM) is a results-oriented individual with a passion and capability for creating high-quality learning solutions, on-time, on-scope and on-quality. As a leader of products, platforms, and/or teams within DPG, the TPM is an advocate for customer-empathetic software, able to promote teamwork and knowledge sharing, and demonstrate thoughtful collaboration with customers and stakeholders across multiple business units.

The TPM partners with business unit product managers in the design, development and implementation of digital learning solutions. The TPM leads 1 to 3 Agile development teams; they are responsible for driving the successful delivery of product and/or platform iterations to the market. The Technical Product Manager is responsible for helping their product, content, and/or platform team(s) to define, manage, and implement innovative digital products and platform functionalities that are uniquely responsive to market demands and MH priorities.

The Technical Product Manager acts as the conscience of the product, prioritizing the needs of customers against available resources to deliver viable solutions that will succeed in the market and improve learning for students, instructors, and institutions.

This is a remote position open to applicants authorized to work for any employer within the United States. It requires up to 25% travel for the year and preference will be given to applicants who reside in Central or East Coast time zones.

What you will be doing:

• Be the conscience of the product, continuously looking at the product from the end-user’s perspective and driving the complete experience to the best possible outcome for the end user. Ensure the customer experience is represented as a top priority throughout all stages of development, resulting in user empathetic software.
• Partner with multiple product owners to develop a vision, strategy, and prioritized feature backlog. Resolve ambiguous product requirements to achieve a clear vision that can then be shared with product and/or platform team(s).
• Develop a shared vision for product(s) through investigation of market demands, user feedback, and competitive analysis. In partnership with the business unit, gather and prioritize product and customer requirements, articulate user personas and needs, and facilitate user testing programs, including business acceptance testing and user research.
• Own, drive, and deliver the product and/or platform cycle plans aligned with business milestones. Partner with development teams, business units, and customer-facing teams to ensure a viable scope is delivered on-time, on-budget, and on-quality. Work with content development teams to ensure the successful, on-scope release of content into the platform and to applicable markets.
• Draft project charters, requirements, and themes/epics/stories while considering and/or incorporating inputs from all stakeholders. The TPM translates requests and customer needs into working requirements for the engineering team, and work with the engineering team to ensure that the delivered product/service is in line with the desired functionality for roadmap milestones.
• Oversee the care and feeding of the product and/or platform: ensure all aspects of the product and/or platform receive attention, including technical debt, infrastructure, tools, and feature functionality.
• Assist in troubleshooting and resolving customer-reported issues; assess trends and suggest enhancements to drive down call volume and improve the customer experience in platform.
• Ensure cross team dependencies are identified, understood by all affected teams, and then properly managed. When the TPM is dependent upon multiple teams, it is the TPM’s responsibility to lead cross-team collaboration and coordination that results in a successful end-to-end user experience. This cross-team communication, leadership, and alignment are essential for the TPM to be successful.
• Track competitive and technological landscape, keeping abreast of new innovations and developments in the market space.
• Partner with the business units around knowledge transfer and training on new product features. The TPM must work with the sales and marketing team to evangelize and explain the new product/platform to ensure positive impact on revenues and work with ancillary departments across the organization to share the benefits of the release across business units.

What you can bring to the role:

• Bachelor’s degree in a relevant field
• 3+ years of experience in leading Agile-based, software product development teams and/or leading content development teams, with an emphasis on Pre-K through Higher Education content development and management
• Demonstrated success defining and launching complex SaaS products, especially in educational software, to large, established user bases and with no downtime
• Strong decision-making, persuasion, and negotiation skills
• Ability to understand and transform technical concepts into non-technical terms that are understandable by business and customer stakeholders and teams
• Experience with wireframe and design analysis, business/ecommerce/SaaS application analysis, use case diagram development, and user story writing
• Demonstrated ability to lead user-centered design processes, with a strong focus on user experience
• Proven success at influencing and collaborating across teams and work cultures; must be able to collaborate effectively with diverse personalities and skill sets and enjoy constructive conflict
• Knowledge of instructional design; experience in scalable production of digital content
• Demonstrated ability to enter new situations and drive change
• Deadline‐conscious, results‐driven, and high‐performing in a high‐intensity environment
• Acute attention to detail, ability to analyze complex systems, and expertise at managing multiple projects concurrently
• Excellent verbal, written, demo, interpersonal, and organizational communication skills; must be able to communicate with technical teams and business stakeholders, as well as clearly document software for these audiences
• Jira and Confluence experience
• Experience working with remote teams in various time zones
• Scrum Product Owner Certification
• Basic understanding of fundamental principles of business
• Knowledge of and experience using the Higher Education digital products and platforms

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.

The pay range for this position is between $76,500 – $125,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. 

How can you make an impact?  
McGraw-Hill Education, the leading provider of digital and print educational materials, is looking for a creative, innovative, strategic Senior Instructional Designer, Social Studies. The Senior Instructional Designer, Social Studies will help plan and develop instructional materials for Social Studies programs that are delivered in both print and digital formats.   

You will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, UX, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. The Senior Instructional Designer, Social Studies is a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for the Product programs.   

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 08/31/2026.

What you will be doing:   
• Lead the instructional design team as they collaborate with cross-functional peers to prototype, design, storyboard, and develop courses and digital curriculum assets (such as eBooks, interactive maps and timelines, videos, and assessments).
• Collaborate and lead on cross-functional teams to ensure that product requirements, project timelines, and product goals are met and completed on time.   
• Proactively identify problems and risks in content development, identifying solutions to those problems and engaging appropriate stakeholders when risks arise.   
• Provide leadership and expertise on authoring, including specific authoring tools, the creation of templates, and the authoring processes.  
• Lead our internal team of Instructional Designers who will be responsible for vendors and freelancers writing guidelines, answering questions, and scheduling, where applicable.
• Iterate on innovative and scalable approaches for process and digital integration in products. Identify efficiencies in processes and templates.
• Collaborate with cross-functional team members to identify, test, troubleshoot, define, and follow up on technical bugs and enhancements as they arise in authoring tools and the platform. 
• Provide leadership with accessibility, understand compliance criteria and how to incorporate accessible best practices during product build.

We’re looking for someone with: 
• Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or related field required.    
• 3 – 5 years experience working in digital content development that includes teaching and learning materials.   
• Experience managing multiple projects within tight deliverables and budgets.   
• Strong ability to communicate and lead cross-functional meetings.   
• Experience with authoring tools, learning management systems, and content management systems.   
• Ability to create and visualize animated and interactive content.   
• Background in educational publishing or EdTech preferred.   
• Accessibility experience preferred.

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

The pay range for this position is between $62,000 – $72,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

50128

Overview

Make an Impact!

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?

Reporting to the Manager, Supplier Master, the Sr. Analyst, Supplier Master supports the Procure to Pay (P2P) function by overseeing day-to-day work with our Business Process Outsourcing (BPO) partner, liaising with internal McGraw Hill (MH) stakeholders, and serving as the first-level escalation contact for key business areas and the offshore BPO team. As the subject matter expert for Oracle Fusion Cloud’s Supplier Portal, this role drives supplier enablement and self-service, ensures clear communication and issue resolution with suppliers and business users, and translates business needs into actionable requirements for IT and operations. In partnership with the Manager, Supplier Master, the Sr. Analyst helps maintain supplier data and the processes for its collection and storage across the ERP and related subsystems. The analyst supports MH’s supplier data governance, contributes to the supplier data operational strategy, ensures proper oversight of supplier maintenance activities and adherence to MH policies, and acts as a liaison between the Supplier Team and MH’s Procurement, Contract Management, Internal Audit, and Global Technology Services (GTS) teams. The role triages supplier and business unit issues, resolves them at the first level when possible, and escalates to the manager as needed.

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing:

• Provide day-to-day oversight and guidance to the Supplier and Controls BPO team: answer questions, clarify requirements, create new/expand upon existing Standard Operating Procedures (SOP’s), review work quality, and provide training where necessary. Serve as first-level escalation for suppliers, business stakeholders, and the offshore BPO team; triage, prioritize, resolve, and/or route issues to Manager/IT Support as needed.
• Liaise with Royalty, Procurement, Supply Chain, Contract Management, Accounts Payable, Internal Audit, and GTS to align supplier processes and support resolution of cross-functional issues.
• Support continuous improvement efforts globally. Seek input and feedback from suppliers and business users; translate user needs into clear requirements and partner with IT Support on configuration and implementation. Execute related User Acceptance Testing (UAT).
• Report operational metrics (cycle times, backlogs, KPIs) and recommend updates to processes to improve operational metrics. Creation of ad hoc reporting is required.
• Fulfill Independent and Internal Auditors’ requests for audits.

We are looking for someone with:

• Bachelor’s degree required with 5+ years of relevant professional experience.
• Highly reliable and accountable; able to independently execute tasks and appropriately escalate issues as needed.
• Strong analytical skills with the ability to interpret data, identify trends, and develop actionable recommendations.
• Effective written and verbal communication skills (English required; Spanish a plus).
• Proven ability to manage multiple priorities simultaneously while meeting deadlines.
• Technical proficiency with Oracle Cloud Financials and Procurement (or other ERP systems), Oracle Reporting tools (OTBI, BI Publisher, FBDI), advanced Excel, and Microsoft PowerPoint and Word.

Why work for us?

At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students’ lives. It’s an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.

The pay range for this position is between $62,000-$75,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

47711

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. 

How can you make an impact?  
McGraw Hill, the leading provider of digital and print educational resources, is looking for a Royalty Operations Systems Manager. 

The Royalty Operations Systems Manager is part of the Global Business Services team. You will join a collaborative, high performing team and report to the Director-Royalty Operations. This position is responsible for overseeing the accurate processing, reporting, and payment of royalties by managing royalty software, ensuring accurate and timely reporting of sales data, and leading a team to ensure timely, compliant, and efficient royalty cycles and payments, requiring strong analytical, organizational, and system skills. Key duties involve managing inbound and outbound interfaces, troubleshooting discrepancies, and collaborating with internal partners and stakeholders as well as external system vendors, all while driving process improvements. 

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing:   
• Manage user owned configurations within royalty software, coordinating with internal and external technology support teams to implement necessary software configuration changes, address any system data or functionality issues and act as Royalty Operations lead/SME/liaison to internal and external technology support teams on all breakfix initiatives, system enhancement initiatives. This includes all testing preparation, coordination, documentation and execution for feature fixes and updates. 
• Oversee the ingestion, reconciliation, and validation of all inbound and outbound interfaces including, but not limited to sales, payments and products as well as daily batch program scheduling, and royalty system on demand reporting.
• Manage the processes that generate and distribute accurate royalty statements and timely payments, handling complex royalty calculations. Support Royalty Operations reporting needs including tracking critical metrics.
• Train, supervise, and guide royalty staff, assigning tasks, monitoring progress, and ensuring adherence to deadlines.
• Identify and implement operational enhancements to improve efficiency, accuracy, and reporting workflows. Responsible for any testing associated with these enhancements. Also responsible for working with other departments whose enhancements may affect Royalty Operations. 
• Liaise with IT, legal, finance, accounting, and external partners to resolve issues and support strategic goals.
• Provide financial analysis, support audits, and handle complex royalty research and inquiries.
• Travel up to 25%. 

We’re looking for someone with: 
• Bachelor’s degree in related field.
• 3+ years experience in a business analyst role. 
• Experience in royalty accounting, ideally in publishing or software.
• Highly proficiency with Power BI, Microsoft Suite, SQL, and experience with royalty management software.
• Strong analytical, problem-solving, and meticulous attention to detail.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work under pressure, meet tight deadlines, and manage multiple projects.
• Understanding of contract interpretation as well as data and rights management. 
• Ability to lead and manage projects that require the participation of multiple IT areas internal and external to MH.
• Problem solving skills as the work is dynamic and issues that arise will not always be easily identified and resolved.

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

The pay range for this position is between $93,950 – $120,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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