Archives: Jobs

Healthcare Customer Service Internship

Job Summary

With more than 50+ years of consecutive growth, we’ve created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture.

To support our continued growth, we’re looking to add new talent, like you, to our team! Our people are genuine, creative, and proactive problem solvers who have access to leadership for rapid alignment to make decisions driven by what’s right for our customers.

A Medline Customer Service Internship offers you real-world, hands-on experience where you can make a true impact. This program is designed to equip you with World Class Customer Service skills while obtaining valuable insights into Medline’s business operations. In addition to a typical Medline workday, the summer includes enriching activities, such as social and networking events, leadership presentations, plus much more. The tangible skillset you’ll build while doing meaningful work will set you apart from your peers.

This internship is available to rising seniors in undergraduate programs. Created for personal and professional development, our summer program runs for ten weeks from early June through mid-August.

A Customer Service -Intern at Medline will work closely with the Sales Service Division team members and will be exposed to multiple areas of the business, including sales, product support, quality assurance and operations.

 

Job Description

The responsibilities of the position include:

 

  • Shadowing experienced customer service professionals and learn World Class Service techniques
  • Mentoring and networking opportunities with leadership
  • Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more.
  • Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone.
  • Reviewing customer’s service needs and referring to other service departments for follow-up as needed.

 

 

Qualifications:

  • Junior standing with 3.0 minimum GPA preferred
  • Ability to travel for job shadowing or mentorship programs (within state and out of state)
  • Active interest in the Healthcare industry preferred
  • Excellent organizational, planning, communication and follow-up skills required
  • Must have a bias toward action, quality service and be results oriented
  • Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
  • Ability to work a hybrid office schedule (some days worked at home)
  • Unrestricted permanent US work authorization

 

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

 

The anticipated salary range for this position:

$14.50 – $21.00 Hourly

 

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

 

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

 

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

 

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Customer Service Representative

Job Summary

Be part of our World-Class Customer Service Operation! We assist hospitals, clinics and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes.

Ideally you will have previous customer service experience, excellent communication, very strong computer skills, and attention to detail.

Our culture is one of a kind and we strive to create an experience that values every member of our team. We do life together!

Enjoy the amenities of our facility including a full service cafeteria and coffee center, fitness center, outdoor break areas and walking trail.

 

Job Description

Responsibilities:

  • Respond to routine and some non-routine, more complex customer service inquiries and problems via telephone.
  • Maintain record of calls and note customer’s records as necessary to maintain consistency in service.
  • Place orders, track shipments, and ensure orders are shipped on-time. Follow-up with customers as needed to get clarification on orders.
  • Enter data from customer service in regards to previously placed orders, locating account numbers, and identifying customer’s rush order needs.
  • Review customer’s service needs and refer to other service departments for follow up as needed.

 

Requirements:

 

Education:

  • High school diploma or equivalent.

 

Work Experience:

  • At least 1 year of experience working in customer service OR 1 year of Medline Customer Service Rep I experience.

 

Knowledge / Skills / Abilities:

  • Experience providing customer service to internal and external customers, including meeting quality standards for services.
  • Experience accomplishing tasks in an optimum order based on time, importance or other criteria.

 

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

 

The anticipated salary range for this position:

$16.50 – $24.00 Hourly

 

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

 

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

 

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

 

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Buyer

Buyer
Green County, WI Area
Wage:  $55,000/year
Full-Time | On-Site | Direct Hire
 
 
Overview
 Seeking a Buyer to support purchasing, supplier coordination, and inventory management in a manufacturing environment. This role works closely with Production and Maintenance teams to ensure materials are available, inventory is optimized, and costs are controlled.
 
 
Key Responsibilities
  • Process purchase orders and monitor inventory levels
  • Prevent stockouts and overstock situations
  • Maintain accurate purchasing and delivery records
  • Support supplier sourcing, cost control, and negotiations
  • Assist with maintenance and production purchasing needs
  • Perform inventory audits and support inventory counts
  • Analyze purchasing and inventory data and generate reports
  • Collaborate with operations, shipping/receiving, and finance teams
 
Qualifications
  • Bachelor’s degree in Supply Chain, Business, or related field or 2 years of relevant experience
  • Strong organizational, analytical, and communication skills
  • Excel proficiency preferred
  • ERP/MRP experience
 
A P P L Y     T O D A Y
Interested candidates should apply by emailing their resume to Amanda@careerpros.com
 
 

Experience Specialist/Receptionist

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: 1.0
  • Department: Internal Medicine- DQ
  • Shift: Mon – Fri 830-5
  • Job ID: 177816

Overview

Experience Specialist/Receptionist

Dubuque, IA

Monday-Friday 8:30AM-5:00PM

Full Time Benefits

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

*As Needed* Experience Specialist/Receptionist: Family Medicine

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: .01
  • Department: Family Medicine- DQ
  • Shift: PRN
  • Job ID: 177782

Overview

Experience Specialist

Dubuque, IA

Family Medicine

Monday-Friday, shifts will vary

PRN/As Needed

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

Experience Specialist/Receptionist: Family Medicine

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: .6
  • Department: Family Medicine- DQ
  • Shift: Monday-Wedneday 6:45-5. Would rotate 8-hour shifts between those hours.
  • Job ID: 177763

Overview

Experience Specialist/Receptionist: Family Medicine

Dubuque, IA

Monday-Wednesday, rotating 8 hour shifts between 6:45AM-5:00PM

Part Time Benefits

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

Instructional Designer, ELA/SLA

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. 

 

How can you make an impact?  

McGraw Hill, the leading provider of digital and print educational resources, is looking for an Instructional Designer, ELA/SLA for our K-12 division literacy programs. You will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, UX, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. Instructional Designer, ELA/SLA is a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for the Literacy programs. 

 

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 04/30/2027.

 

What you will be doing:   
• Contribute to specific early product workstreams, under the direction of management and senior members of the team.
• Contribute to the Implementation Model, Journey Maps, and course maps. Contribute heavily in regards to the creation of POC’s and prototypes.
• Through a UBD process, you will design, storyboard, and develop digital curriculum assets such as videos, eBooks, interactives, simulations, games and virtual labs. 
• Contribute to concept meetings, review manuscript, create storyboards, contribute during alpha and beta builds for digital assets. 
• Provide heavy contributions with digital tools, serving under the leadership of management and senior members of the team.
• Strong contributions with user testing, serving under the leadership of management and senior members of the team.
• Provide informal product training to associate instructional designers. 
• Be experts in accessibility with strong contributions to this area throughout the product development process. 
• Strong contributions to the product build process.
• Manage AD vendors and freelancers writing guidelines, answering questions, scheduling and leading weekly vendor status meetings.
• Lead approved workflows at all stages and meet all intermediate and final schedules. 
• Contribute on cross-functional teams to ensure that product requirements, project schedules, and product goals are met and on completed on time.  
• Lead during digital launches with vendors including helping to create templates, trackers, and digital content development guidelines. 
• Identify and suggest digital solutions for issues that arise during development. 
• Collaborate with cross-functional team members to identify, test, troubleshoot, define, and follow up on technical bugs and enhancements as they arise in authoring tools and the platform. When necessary, help define requirements for platform and authoring tool enhancements.
• Work on digital product tasks such as metadata tagging, concept mapping, and digital editing. 
• QA the work of the vendor to ensure it adheres to guidelines.

 

We’re looking for someone with: 
• 1 – 3 years’ experience working in digital content development that includes teaching and learning materials. 
• Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or related field required.  
• Experience managing multiple projects within tight deliverables and budgets. 
• Strong ability to communicate.
• Some experience with authoring tools, learning management systems, and content management systems. 
• Some ability to create and visualize animated and interactive content. 
• Spanish language fluency desired. 
• A successful candidate may have previous K-5 teaching experience.

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.  

 

The pay range for this position is between $54,550 – $65,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com” or “@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50272

Supervisor, Instructional Designer, ELA/SLA

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

 

How can you make an impact?  
McGraw Hill is seeking a Supervisor, Instructional Designer, ELA/SLA to lead the development of high-quality literacy programs for our K-12 division. In this role, you will mentor and supervise a team of Instructional Designers and Associate Instructional Designers, fostering collaboration with cross-functional teams including content, product management, UX, and creative media. You will oversee the creation of innovative digital tools, curriculum, and learning solutions in various formats, ensuring alignment with product requirements and delivering impactful resources used by millions of educators and students daily.

 

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 04/30/2027.

 

What you will be doing:   

  • Supervise and mentor a dynamic team of Instructional Designers, fostering their professional growth and development.
  • Build bridges across teams and functions, cultivating a culture of collaboration, innovation, and inclusivity.
  • Maintain strong relationships with senior leaders, colleagues, and external vendors to ensure alignment and drive collective success.
  • Champion creativity and experimentation, encouraging new ideas and refining them into impactful solutions.
  • Oversee the creation of high-quality digital literacy programs, ensuring alignment with product requirements and quality standards.
  • Collaborate with diverse teams to develop curriculum and digital tools from inception to execution.
  • Manage multiple projects within tight deliverables and budgets, optimizing resource allocation and operational initiatives.
  • Utilize external perspectives and customer insights to enhance products and services, driving meaningful solutions.

 

We’re looking for someone with: 

  • 4–5+ years of experience in digital content development, including teaching and learning materials.
  • Prior people management experience.
  • Experience managing multiple projects within tight deadlines and budgets.
  • Strong communication skills and the ability to collaborate across teams.
  • Familiarity with authoring tools, learning management systems, and content management systems.
  • Ability to visualize and create animated and interactive content.
  • Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or a related field.
  • Spanish language fluency desired.
  • Previous K-5 teaching experience is a plus.
  • Experience with Agile methodology and practices, including collaboration in iterative workflows.

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

 

The pay range for this position is between $71,300 – $85,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50274

Senior Instructional Designer, ELA/SLA

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

 

How can you make an impact?  
McGraw Hill, the leading provider of digital and print educational resources, is looking for a Senior Instructional Designer, ELA/SLA for our K-12 division literacy programs. 

 

As a Senior Instructional Designer, ELA/SLA you will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, UX, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. Senior Instructional Designer, ELA/SLA is a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for the Literacy programs. 

 

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 04/30/2027.

 

What you will be doing:   

  • Contribute to specific early product workstreams, under the direction of management and senior members of the team.
  • Contribute to the Implementation Model, Journey Maps, and course maps. Contribute heavily in regards to the creation of POC’s and prototypes.
  • Through a UBD process, you will design, storyboard, and develop digital curriculum assets such as videos, eBooks, interactives, simulations, games and virtual labs. 
  • Contribute to concept meetings, review manuscript, create storyboards, contribute during alpha and beta builds for digital assets. 
  • Provide heavy contributions with digital tools, serving under the leadership of management and senior members of the team.
  • Strong contributions with user testing, serving under the leadership of management and senior members of the team.
  • Provide informal product training to associate instructional designers.
  • Be experts in accessibility with strong contributions to this area throughout the product development process.
  • Strong contributions to the product build process.
  • Manage AD vendors and freelancers writing guidelines, answering questions, scheduling and leading weekly vendor status meetings.
  • Lead approved workflows at all stages and meet all intermediate and final schedules. 
  • Contribute on cross-functional teams to ensure that product requirements, project schedules, and product goals are met and on completed on time.  
  • Lead during digital launches with vendors including helping to create templates, trackers, and digital content development guidelines. 
  • Identify and suggest digital solutions for issues that arise during development. 
  • Collaborate with cross-functional team members to identify, test, troubleshoot, define, and follow up on technical bugs and enhancements as they arise in authoring tools and the platform. When necessary, help define requirements for platform and authoring tool enhancements.
  • Work on digital product tasks such as metadata tagging, concept mapping, and digital editing. 
  • QA the work of the vendor to ensure it adheres to guidelines.

 

We’re looking for someone with: 

  • 4+ years experience working in digital content development that includes teaching and learning materials.
  • Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or related field required.  
  • Experience managing multiple projects within tight deliverables and budgets. 
  • Strong ability to communicate.
  • Some experience with authoring tools, learning management systems, and content management systems. 
  • Some ability to create and visualize animated and interactive content. 
  • Spanish language fluency desired.
  • A successful candidate may have previous K-5 teaching experience.

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

 

The pay range for this position is between $62,000 – $75,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50271

Associate, Instructional Designer ELA/SLA

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. 
  
How can you make an impact?  
McGraw Hill, the leading provider of digital and print educational resources, is looking for an Associate Instructional Designer, ELA/SLA for our K-12 division literacy programs. You will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, UX, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. The Associate Instructional Designer, ELA/SLA a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for the Literacy programs.

 

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 04/30/2027.

 

What you will be doing:   
• Learn and contribute to program planning and curriculum mapping where applicable.
• Learn and contribute in regards to the creation of POC’s and prototypes.
• Through a UBD process, you will design, storyboard, and develop digital curriculum assets such as videos, eBooks, interactives, simulations, games and virtual labs. 
• Review manuscript, create storyboards, contribute during alpha and beta builds for digital assets. 
• Learn and provide support with digital tools, serving under the leadership of management and senior members of the team.
• Heavy contributions with user testing, serving under the leadership of management and senior members of the team.
• Heavy contributions partnering with Instructional Designers during product build and serving under Senior members of the team.
• Hold responsibility for accuracy and maintenance of build documentation. 
• Become experts in accessibility with heavy contributions to this area throughout the product development process.  
• Heavy contributions to the product build process.
• Meet all intermediate and final schedules. 
• Contribute on cross-functional teams to ensure that product requirements, project schedules, and product goals are met and completed on time.  
• Contribute during digital launches with vendors including helping to create templates, trackers, and digital content development guidelines. 
• Collaborate with cross-functional team members to identify, test, troubleshoot, define, and follow up on technical bugs and enhancements as they arise in authoring tools and the platform. When necessary, help define requirements for platform and authoring tool enhancements.
• Work on digital product tasks such as metadata tagging, concept mapping, and digital editing. 
• QA the work of the vendor to ensure it adheres to guidelines.
• Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
• Leveraging one’s practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities.

 

We’re looking for someone with: 
• Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or related field required.  
• 1+ years’ experience working in digital content development that includes teaching and learning materials. 
• Experience with authoring tools, learning management systems, and content management systems. 
• Ability to create and visualize animated and interactive content.
• Spanish language fluency desired. 
• A successful candidate may have previous K-5 teaching experience. 

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

 

The pay range for this position is between $41,230 – $55,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

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