Acquisitions Sales Representative

Ready to make your mark in higher education? If you excel at building relationships and exceeding goals, Kendall Hunt Publishing is looking for a driven Acquisitions Sales Representative to join our team. We’re seeking a talented professional with strong communication and sales skills to develop lasting partnerships with college professors.

This position is based in office and includes approximately five weeks of overnight travel per semester, alternating with weeks spent working on college campuses. The role is based out of Dubuque, Iowa home office and serves the Iowa and Wisconsin regions.

It’s your job to interview, listen for business potential, and persuade select candidates to work with your company by partnering with experts in their field. At Kendall Hunt Publishing, as an Acquisitions Sales Representative, you’re the driver and decision maker. You call and travel to different colleges and universities in your territory to identify business opportunities, interview professors, and persuade author candidates that have what it takes to become Kendall Hunt authors. We want to partner with talented educators in charge of lower-level, higher-enrollment courses to develop more interactive and engaging materials that solve the needs of their students and can make an impact in their college career and in the difference, they make in the world in the future.

Who Is Kendall Hunt Publishing?

Throughout its history, Kendall Hunt Publishing has grown with an emphasis on its employees, fearlessness in innovation, and a strong grip on its values. Today Kendall Hunt continues to expand by growing its number of educational products, creating new companies, and extending its services across the country and beyond. Through diversity and willingness to adapt to the ever-changing publishing industry, Kendall Hunt is a company dedicated to growing with the public to best serve the people of the community.

When you work at Kendall Hunt you immediately notice the collaboration, friendliness, and a sense of purpose amongst our employees. Our customers, students, authors, and other outside contacts are always our top priority. We are constantly uncovering new sales channels for current product lines or finding new products to sell to current customers. Join our team of evolving employees to help us maintain our competitive edge in the industries we serve. www.kendallhunt.com

Characteristics of Who KH Looks for in an Acquisitions Sales Representative- You are someone who…

Takes initiative and works independently, demonstrating an entrepreneurial mindset by actively problem-solving and utilizing strong critical thinking skills.
Has a strong desire to learn, coupled with a deep inclination to ask questions and seek answers, while actively engaging in diverse subject matter.
Embrace a drive to win and excel, consistently seeking improvement and striving to outperform in a dynamic market.
Show persistence in overcoming challenges while exhibiting the ability to adapt and be flexible.
Demonstrate the ability to affectively listen, ask questions, thinking creatively/critically and close new business with prospective customers.
Communicate clearly and confidently with professors, authors, team members and internal employees, ensuring that information is conveyed effectively and professionally.
Handle multiple priorities and tasks simultaneously while maintaining a high level of attention to detail and customer service. This position requires you to always wear multiple hats, so time management is crucial.
Identify challenges and develop practical solutions in real-time, enhancing customer satisfaction and streamlining processes.
Demonstrate proficiency in managing responsibilities that require substantial independent work while also engaging in team collaboration. This dual approach aims to achieve individual sales success while contributing positively to overall team dynamics.
Holds a bachelor’s degree, and enjoys spending time on college campuses, because in this job, you’ll be spending a lot of time on college campuses in your territory.
A valid driver’s license and an acceptable driving record are required, in accordance with the company’s corporate driving policy.

Why Us? We Understand It’s More Than Just a Job!

Choosing a career path can be one of the most important decision in one’s life. Work is part of a person’s identity. People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offers are just as appealing as the job itself.

Kendall Hunt offers –

Job Stability. Kendall Hunt and their family of companies have been around for over 75 years
Career Growth. Gain some great experience to promote to higher roles – many of our leadership and upper management staff worked their way up in our family of companies
Base Salary PLUS Bonus.
Affordable medical, dental, and vision insurance with Company paid life insurance, short term and long-term disability
Generous company match on 401(k) plan, as well as profit sharing
15 days PTO at hire, plus paid holidays
Scholarship and tuition reimbursement

All applicants must have a valid driver’s license and bachelor’s degree.

HRDept@kendallhunt.com

An Equal Opportunity Employer

Customer Solutions Representative

Do you have a passion for helping others? Do you like researching and finding solutions? Do you want variety and different challenges in your day? We are looking for problem solvers, critical thinkers, and level-headed employees to help guide our customers. This position will work in office in Dubuque, Iowa.

As a team of highly motivated, customer-centric professionals, we’re looking for the right person to join our Customer Solutions team to assist internal and external customers and answer their questions about using our products and services on various applications. This individual will interact with customers by phone, e-mail and using our on-line Chat function. We are looking for tech savvy individuals, who enjoy problem solving on the spot.

Who Is Kendall Hunt Publishing?

Throughout its history, Kendall Hunt Publishing has grown with an emphasis on its employees, fearlessness in innovation, and a strong grip on its values. Today Kendall Hunt continues to expand by growing its number of educational products, creating new companies and extending its services across the country and beyond. Through diversity and willingness to adapt to the ever-changing publishing industry, Kendall Hunt is a company dedicated to growing with the public to best serve the people of the community.

In A Typical Work Day You Will…

Provide 1st level customer support via phone, on-line Chat and other social media tools to receive and enter customer orders.
Assist customers using products for the first time. (i.e., purchasing on ecommerce, registering on websites, etc.).
Troubleshoot problems customers may experience. (i.e., password reset, wrong class registration, activation code not working, etc.).
Research and resolve questions or issues related to order inquiries, proof of deliveries, invoice copies, credit card inquiries, KH website, etc.
Update corporate CRM with information based on support issues handled.

Who We Need!

Ability to use multiple software platforms and programs.
Prior customer support experience, professionalism, attention to detail and accuracy is a must!
Ability to multi-task with strong verbal and written communication skills is essential.
A higher education degree is preferred, but any educational background is welcomed.
This role is more than the title perceives – this is a gateway role to home in on your skills, with the potential to advance within our company.

Why Us? We Understand It’s More Than Just a Job!

Choosing a career path can be one of the most important decisions in one’s life. Work is part of a person’s identity. People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offers are just as appealing as the job itself.

Our companies offer:

Job Stability. Kendall Hunt and their family of companies have been around for more than 75 years
Career Growth. Gain some great experience to promote to higher roles – many of our leadership and upper management staff worked their way up in our family of companies
Affordable medical, dental, and vision insurance with company paid life insurance, short-term and long-term disability
Generous company match on 401(k) plan, as well as profit sharing
A generous PTO policy, plus paid holidays
Scholarship and tuition reimbursement

HRDept@kendallhunt.com

An Equal Opportunity Employer

K-12 Graphic Design Internship

Kendall Hunt Publishing is seeking a senior year college student majoring in Graphic Design/Marketing for an internship within our K-12 division, supporting both K-12 education and Catholic religious education audiences. We are searching for someone who wants to hone their graphic design craft by designing creative materials for traditional and digital marketing media. This paid internship will be available for work during the spring semesters. Hours would range depending on projects, but you could earn up to 20 hours a week. This position is based in our Dubuque, Iowa office. No remote available.

Who Is Kendall Hunt Publishing?

What Does A Typical Work Week Look Like?

Help bring our brands to life by designing eye-catching graphics for social media, paid campaigns, email assets, and website content.
Apply and grow your graphic design skills by editing and designing K—12 textbook coversΓÇöyes, real covers used nationwide!
Play a role in creating event materials, promotional collateral, and short-form videos that communicate ideas with clarity and creativity.
Work closely with the marketing team to maintain brand consistency, adapt designs for multiple formats, and organize our creative asset library.

Who We Need!

Talented, and reliable, senior college student working towards a degree in graphic design, or related field are encouraged to apply.
Must be proficient in Adobe Creative Suite, including InDesign, Photoshop, and Illustrator. Experience with Adobe Premiere and html is welcomed!
Someone who can handle working independently on multiple projects, with a strong attention to detail.
Someone who has a passion for creative thinking and can bring fresh ideas and designs to the table!

It’s More Than Just an Internship!

Come work for a family of companies that strive to be more than just a publishing business. We build more than a community here; we build a family with both our employees and our clients. Our managers are flexible and will work around your schedule and extracurricular activities. Plus, we pay our interns! Apply now to learn how you can grow from an intern to a potential full-time employee after graduation.

For consideration, please submit resume and 3 electronic samples of your work (jpeg or pdf) by e-mail to: HRDept@kendallhunt.com.

HRDept@kendallhunt.com

An Equal Opportunity Employer

Publishing Solutions Representative

Kendall Hunt Publishing is seeking a Publishing Solutions Representative to join our Higher Education division. This role is dedicated to maximizing adoption sales of nationally marketed backlist titles through strategic relationship building and consistent communication via phone, Zoom, and email. The position is based out of our home office in Dubuque, Iowa. No remote work available.

As a Publishing Solutions Representative, you will oversee the adoption of textbooks across disciplines such as First-Year Experience, Science, Hospitality, Sport Management, and more. Each week, you’ll receive a steady stream of qualified leads generated by our marketing team, minimizing the need for cold calling. Once you receive a lead, you’ll provide the interested professor with a review copy of the textbook and follow up to address any questions.

Kendall Hunt provides comprehensive, ongoing training to ensure your success. You will gain:

Product Knowledge: While you won’t need to read every textbook cover to cover, you will develop a strong understanding of each author’s vision. You’ll also have opportunities to meet directly with authors and engage with their work.
The Kendall Hunt 5-Step Interview Process: Learn the proven steps to successfully introduce textbooks to qualified professors.
Technology Expertise: Stay up to date with emerging educational technologies, including virtual learning platforms, eBooks, and adaptive learning tools.

At Kendall Hunt, you will be empowered to make a meaningful impact in higher education by connecting educators with quality resources that support student success.

Who Is Kendall Hunt Publishing?

In A Typical Work Day You Will…

Manage portfolio of existing discipline specific Higher Education products with the objective of increasing sales and adoptions of those products
Work with marketing to develop sales plans for each individual title based upon sales history
Incentivize books sold direct to student through the Kendall Hunt website, especially emphasizing digital eBook sales
Builds and maintains effective customer relationships
Periodically attend conventions or national sales meetings to help support sales of key backlist titles
Meet with the authors of your books to understand how new editions are progressing

Who We Need!

Someone who understand the importance of a positive customer experience and what your role is in that overall experience
Someone who has an entrepreneurial spirit and look at your career in terms of growing your business with potential bonus opportunities
Is a great communicator, people person, and problem solver
Someone who has inside sales experience, customer service experience, and/or strong time management skills
Someone with a bachelor’s degree from an accredited institution

It’s More Than Just a Job!

Our companies offers –

Affordable medical, dental, and vision insurance
Company paid life insurance, short term and long term disability
Generous company match on 401(k) plan, as well as profit sharing
15 days of PTO at hire, plus paid holidays
Scholarship and tuition reimbursement

If you have good communication and computer skills and would like to find out more about this opportunity, please submit your resume.

HRDept@kendallhunt.com

An Equal Opportunity Employer

Seasonal Embroidery Technician

KEY RESPONSIBILITIES (ESSENTIAL DUTIES INCLUDE BUT ARENΓÇÖT LIMITED TO THE FOLLOWING):

Reads invoices/work orders to determine type and location of embroidery
Selects needle, thread, and thread color and threads it through machine guides and bobbin and adjusts and regulates machine settings
Attaches hoops to the garments and places them on the correct embroidery machine and removes them when embroidery is complete
Manages the quality control of production by ensuring that all apparel is quality checked and products are verified before packing
Repairs defective embroidery or fills in blanks left by embroidery machine
Cleans, trims, and folds garments
Bags or packages orders and contacts customers upon completion
Maintains cleanliness of work area and equipment
Decorate designs on clothing and hats

Seasonal Screen Printer

Onsite Job.

· Receives production order and job assignments and reads order to verify quantity to be run, overrun tolerance, color sequence, and substrate

· Obtains substrate, screen, ink, squeegee, and related supplies needed to produce job

· Sets up press according to established company guidelines, safety, and job requirements

· Adjusts drying rack or sets dryer for proper drying or curing

· Prints job maintaining optimum production speed and makes press adjustments to maintain print quality, registration, and color

· Solves printing problems

· Ensures proper cleanliness of press, work station, and immediate press area

Performs other related duties as required and assigned

Customer Experience Team Lead

Do you have a passion for helping others? Do you dream of a career with a great company, where you can make an impact and help people? Then Platinum Supplemental Insurance is where you need to be. Immerse yourself in a fast-paced, engaging environment where you can make a meaningful difference in customers’ lives. This is your opportunity to make a difference and grow your career.

As a Customer Experience Lead, you will set the vision, direction and culture of your team. To be successful, you will manage individual and team performance expectations and goals, provide individual coaching feedback sessions aimed to improve customer satisfaction, and focus on associate career development. In this supervisory role, you will also monitor performance metrics and associate behaviors while serving as a point of contact for escalated contact resolution, in addition to serving as the liaison between Platinum and third-party administrators and insurance partners.

If this sounds like the next step in your career, and you want to work with a fun, talented team, keep reading and apply today.

Here’s What You’ll Do in This Role:

Provide an overall outstanding customer service experience as a top priority
Proactively check in with customers to ensure satisfaction and retention.
Provide information over the phone or in person regarding existing products and services, policy preservation, and problem-solving
Maintain accurate records of customer and agent interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken
Assist Platinum Sales Reps with underwriting requirements, product information, and procedures
Learn and articulate the basic components of several different insurance policy options
Act as the liaison between Platinum, insurance carrier partners and third-party administrators to support and maintain strong working relationships.
Identify opportunities to improve coverage experience and service outcomes.
Coach and support customer service representatives
Assists with developmental programs for Customer Service Staff
Monitor call qualify, follow-up, and customer experience standards.
Participate in continuing education requirements relevant to new policy changes
Handle complex and escalated customer service issues
Delegate tasks as needed to maintain department efficiency

Adhere to ethical and professional standards included within the Platinum Supplemental Insurance employee handbook
Adhere to all company policies and procedures including the Platinum Security and Privacy Policies

Preferred Qualifications and Experience:

Associate’s Degree in Business Administration or equivalent experience, Bachelor’s Degree preferred
Previous experience working with customers or in claims or administration is a plus
A commitment to providing friendly, professional and responsive service to all internal and external customers
Excellent listening skills and a thorough, resourceful approach to problem solving customer questions and concerns
A team-oriented and positive attitude
Ability to maintain a high level of organization and confidentiality in a fast-paced environment
Competency in Microsoft Office programs (Outlook, Word, and Excel)

Benefits—Why People Like Working Here:

Our offices close at 12 p.m. on Fridays, so your typical workweek looks like Monday–Thursday 8 a.m.–5 p.m. in the office and work from home on Friday 8 a.m.–12 p.m. It’s a great way to start the weekend.
Casual dress. We keep it professional, but we get more done in jeans than suits.
Friendly, modern office environment with walk-out access to some of Dubuque’s most vibrant lunch options.
A daily culture that supports learning, innovation, and ingenuity. This is where your career grows.
On-site fitness facility
Excellent compensation and benefits package, including health, dental and vision insurance
Paid vacation and holidays

Apply TODAY! Join a fun team of people doing important work.

Equal Opportunity Employer:
Platinum Supplemental Insurance is committed to providing equal employment opportunities (EOE) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status.

Physical Therapy Aide

Employment Type:

Part time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Join the MercyOne Family! We are looking to hire a Physical Therapy Aide!

As a Physical Therapy Aide at MercyOne, you will under close supervision, be responsible for assisting the Physical, Occupational and/or Speech Therapy staff in routine patient care activities. Possesses the skills necessary to provide direct patient care specific to each age group in accordance with department protocol. The age of the patients served range in age from infants to geriatrics.

Schedule:

PRN (hours and shifts may vary).
Every 3rd weekend commitment of 7:00am – 3:30pm both Saturday and Sunday on your designated weekend.
Every 3rd holiday rotation.

General Requirements:

Adheres to the principles of caring and expected behaviors outlined in Mercy Medical Center’s Model of Caring and Trinity Health’s Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy Medical Center’s Mission and Values.

Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Performs other duties consistent with purpose of job as directed.

Care of patient:

Follows therapist instruction regarding patient care needs.

Completes basic patient care duties, including transferring, toileting, walking and management of medical equipment, with minimal supervision.

Seeks input from therapist and communicates needs.

Completes appropriate paperwork, as needed.

Monitors patients’ needs and communicates needs with therapist/nursing.

Communicates with staff:

Utilizes voicemail and email to streamline process.

Efficiently directs calls to appropriate person.

Provides information appropriate for persons involved (need to know basis).

Contributes to positive work environment.

3. Interpersonal skills:

Positive interaction with staff members.

Transfer of information to other staff members in timely, appropriate manner.

Plans day-to-day activities and communicates to others.

Works as a team for the betterment of department.

Provides others with information needed to complete job.

Professionalism:

Supportive of Mercy’s mission and values.

Provides constructive suggestions and input to department needs.

Provides support and direction to staff.

Attends educational seminars and expands knowledge.

Organization:

Keeps area organized and communicates changes to others.

Able to multitask and follow through with assigned duties.

Prioritizes and delegates to others.

Computer:

Proficient in basic typing/computer access.

Proficient in use of fax/email.

Education:

High School Graduate.

Previous patient care experience preferred.

Experience in a Rehabilitation Department preferred.

Knowledge of basic computer skills preferred.

Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.

Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Sous Chef

Job Type: Full-Time

About Us

We are a restaurant group that focuses on technique driven preperation, local & quality sourced ingredients, and a strong work culture. At Brazen, we’re passionate about delivering exceptional food and service in a clean, welcoming environment.

Job Summary:

We are seeking a strong leader to join our kitchen management team as Sous Chef. The ideal candidate will have a passion for food preparation, strong attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Uphold Brazen standards; food & work environment
Collaborate with other Chefs on protein butchery, larder prep, and other prep items.
Inventory & ordering management
Ensure food is prepared in a timely and efficient manner
Maintain cleanliness and organization of the kitchen and workstations
Follow health and safety guidelines, including proper food handling and sanitation
Ensure proper use and maintenance of kitchen equipment

Qualifications:

Knowledge of cooking methods, kitchen equipment, and health and safety rules
Ability to work in a high-pressure, fast-paced environment
Strong attention to detail and consistency
Excellent communication and teamwork skills
Culinary training

Physical Requirements:

Ability to stand for extended periods
Ability to lift up to 50 lbs
Comfortable working in a hot, fast-paced environment

How to Apply

Online: https://www.brazenopenkitchen.com/employment

Email: Brazenopenkitchen@gmail.com

Phone: 563-587-8899

We are excited to meet you!

Line Cook

Job Type: Full-Time
Schedule: Evenings & Weekends

About Us

At Brazen, we’re passionate about delivering exceptional food and service in a clean, welcoming environment.

Job Summary:
We are looking for a dedicated and reliable Line Cook to join our kitchen team. The ideal candidate will have a passion for food preparation, strong attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Prepare and cook menu items according to recipes and standards
Set up and stock stations with necessary supplies
Ensure food is prepared in a timely and efficient manner
Maintain cleanliness and organization of the kitchen and workstations
Follow health and safety guidelines, including proper food handling and sanitation
Monitor food stock and report any shortages or spoilage
Collaborate with other kitchen staff to ensure smooth service
Assist with prep work, portioning, and storage
Ensure proper use and maintenance of kitchen equipment

Qualifications:

Knowledge of cooking methods, kitchen equipment, and health and safety rules
Ability to work in a high-pressure, fast-paced environment
Strong attention to detail and consistency
Excellent communication and teamwork skills
Culinary training is a plus

Physical Requirements:

Ability to stand for extended periods
Ability to lift up to 50 lbs
Comfortable working in a hot, fast-paced environment

How to Apply

Online: https://www.brazenopenkitchen.com/employment

Email: Brazenopenkitchen@gmail.com

Phone: 563-587-8899

We are excited to meet you!