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Customer Service Representative

As a Customer Service Representative with Hirschbach your expectation is to communicate with Hirschbach’s customer base in all matters related to handling their freight. The Customer Service Representative’s duties include booking freight, processing orders, monitoring service, optimizing loads, accommodating customer needs and requirements, and establishes and maintains positive customer relationships.

What you will be doing! 

  • Communicates all services issues promptly to the customer and elevates issues accordingly to the operations team and others within the organization as applicable.
  • Coordinates customer freight shipments, including booking freight, answering customer calls and emails, and assisting with customer rate quotes.
  • Supervises the handling of freight from shipper to receiver.
  • Develops and maintains customer relationships with assigned customer base and/or geographic area.
  • Completes SRC codes daily at times assigned by account.
  • Books freight within customer base and/or geographic area to ensure a balance of available freight and trucks.
  • Monitors rates, revenue generation, and accessorial per customer contracts.
  • Provides tracking and tracing on shipments to ensure on-time pickups and deliveries, and resolves any issues that may arise during transport.
  • Provides services to customers in compliance with contract requirements, ensuring on-time deliveries and resolving damaged product issues.
  • Selects loads effectively through brokerage and customer needs.
  • Handles customer correspondences, complaints, and inquiries.
  • Attends meetings related to customers and occasionally travels to visit customer sites and locations.
  • Other duties as assigned including proactively assisting others in achieving the organization’s objectives.

Talent Requirements and Skills

  • High school diploma or equivalent, paired with relevant professional experience.
  • Bachelor’s Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.
  • Ability to process information with high levels of accuracy and energy.
  • Ability to multi-task and prioritize workload.
  • Computer proficiency and ability to navigate between multiple programs.
  • Demonstrates an “All In to Win” attitude and displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.
Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.

Interim Agency Director

Interim Agency Director

Unified Community Services is seeking an Interim Agency Director
(6 to 12 months, with potential for permanency) to lead all administrative,
operational, and programmatic functions of our county-supported behavioral
health and human services agency. Reporting to the Oversight Commission, the
Director oversees planning, budgeting, compliance, service delivery, and strategic
program development for mental health, developmental disabilities, and substance
use services. This position will provide leadership for a team of 60 to 65 employees
and an annual budget of $7.6 million.
Responsibilities: Lead annual and intermediate planning, including budgets,
reports, audits, and regulatory submissions; Oversee daily operations, financial
management, and policy implementation; ensure compliance with state and federal
requirements; Advise governing bodies on policy, service changes, contracting
decisions, and strategic priorities; Supervise staff, ensure sound business
practices, and maintain consistent administrative and personnel policies; Serve
as the responsible operator for DHS 75 programs and coordinate legal, facility,
and intergovernmental matters; Provide regular updates to the Unifi ed Board and
Oversight Commission.
Qualifications: Strong knowledge of mental health, developmental disabilities, and
substance abuse services, with proven administrative and leadership experience;
Experience in government or intergovernmental operations, public budgeting, and
regulatory; Successful completion of caregiver background checks; Valid driver’s
license, reliable transportation, and required insurance coverage.
This is a highly visible leadership role ideal for a collaborative, systems-focused
executive committed to strengthening community-based services across Grant and
Iowa Counties.
Competitive salary and comprehensive benefit package, including Wisconsin
Retirement System, health, life and disability insurance, training, and paid time
off. Screening of applicants will begin immediately and will continue until the
position is filled. Submit resume and letter of interest to: Grant County
Human Resources, 111 S. Jefferson St. – PO Box 529, Lancaster, WI 53813
(AA/EEO)

Executive Director, Allamakee County Community Foundation

Location: Allamakee County, Iowa
Job Type: Part-time, remote. 20-30 hours per month.
Department: Affiliates (Community Foundation of Greater Dubuque)
Reports To: Director of Affiliate Foundations (Community Foundation of Greater Dubuque)

The Allamakee County Community Foundation is an affiliate of the Community Foundation of Greater Dubuque.

 

You love where you live, you care about your neighbors, and you are passionate about making a lasting difference.

This is an opportunity for you to make a meaningful impact on your community by leading a mission-driven organization committed to creating a strong, vibrant Allamakee County.

What You’ll Do

As executive director, you will lead a foundation that invests in the things Allamakee County residents care about. In this role, you will provide inspiring, strategic leadership that empowers communities and ignites generosity.

Who You Are

You are someone who thrives on building trusting, authentic relationships and finding innovative solutions to complex challenges that Allamakee County communities face. You are curious, committed and compassionate, willing to work with anyone and everyone who wants to improve life in the place you love.

Key Responsibilities

Fundraising & Donor Relations

  • Build and maintain strong relationships with individual donors, foundations, and corporate partners
  • Oversee grant writing and reporting processes

Partnership Development

  • Establish and nurture collaborative partnerships with nonprofit organizations, government agencies, and community groups
  • Identify strategic alliance opportunities that amplify our collective impact
  • Represent the organization at community events, conferences, and coalition meetings

Community Leadership

  • Serve as the primary spokesperson and advocate for the organization’s mission
  • Build relationships with civic leaders, elected officials, and key community stakeholders
  • Engage diverse community voices in planning and decision-making
  • Champion initiatives that strengthen community well-being and resilience

Organizational Management

  • Provide strategic direction and day-to-day operational leadership
  • Work collaboratively with the advisory board and a dynamic regional team of Foundation leaders

Qualifications

Minimum of 3-5 years of working in a similar leadership/management role. Has experience in multiple areas including, but not limited to, strategic planning, board relations, nonprofit financial management, capital and operating budgeting, development, ability to successfully engage volunteers, and experience in internal team building. Fund raising experience preferred. Willing to learn Community Foundation language and processes including investment management and philanthropy.

  • Proven track record in nonprofit leadership, fundraising, and relationship building
  • Exceptional interpersonal and communication skills with the ability to connect with diverse audiences
  • Strong, positive relationships in local communities
  • Strong organizational management and team leadership abilities
  • Deep commitment to community development and social impact

Skills

  • English language, spelling, management, communication, goal setting, time management and ability to perform efficiently and accurately on deadline.
  • A self-starter who works well with others; capable of accepting constructive suggestions; has excellent communications skills. Has a strong commitment to nonprofit opportunities and community service.
  • Strong computer skills including the ability to work in Microsoft products, a general understanding of shared file systems and willingness to develop skills in using our donor database/CRM

What We Offer

  • Competitive compensation commensurate with experience
  • Professional development opportunities and support from a regional team of professional nonprofit leaders
  • The chance to lead meaningful work that transforms communities

To Apply

Apply through Access Dubuque Jobs or submit your resume, cover letter, and three professional references to Molly Moser at molly@dbqfoundation.org. If you have questions, please call Molly at 563-588-2700. Applications will be reviewed on a rolling basis until the position is filled.

The Allamakee County Community Foundation is an equal opportunity employer committed to building a diverse and inclusive team that reflects the communities we serve.

 

Custodian (part-time)

Summary

The Custodian is responsible for maintaining a clean, safe, and orderly environment throughout the building and grounds in accordance with Green Industrial Supply’s standards. This role ensures that all areas remain sanitary and well-kept to support daily operations.

Essential Duties and Responsibilities

  • Perform a variety of cleaning and custodial tasks.
  • Ensure areas are neat and organized by removing trash, arranging furniture, and dusting surfaces.
  • Sweep and mop floors, vacuum carpets throughout the facility.
  • Clean and sanitize restrooms and breakrooms in both the office and warehouse.
  • Wash windows, walls, and glass surfaces.
  • Clean and disinfect frequently touched surfaces.
  • Notify the manager of any maintenance, custodial, or housekeeping concerns.
  • Monitor cleaning and paper product inventory.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.

Qualifications

Required

  • High school diploma or equivalent combination of education and experience.
  • Strong attention to detail.
  • Self-motivated with the ability to work independently.
  • Knowledge of various cleaning products and appropriate applications.
  • Understanding safety guidelines related to chemical cleaners.
  • Excellent time-management skills.
  • Ability to clean and disinfect a wide range of surfaces.
  • Strong communication and interpersonal skills.

Preferred

  • 1–2 years of custodial or janitorial experience.

Supervision

Received:  Receives supervision from the Human Resources Manager; must be able to perform duties with minimal supervision.

Exercised: None

Working Conditions and Physical Requirements

  • Work is performed in both office and warehouse environments.
  • Conditions may be fast-paced and vary based on facility needs.
  • Regularly required to:
    • Use hands and fingers to handle or feel.
    • Reach with hands and arms.
  • Talk and hear.
  • Frequently required to:
    • Use cleaning tools and equipment.
    • Climb or balance.
    • Stand, walk, and move throughout the facility.
    • Stoop, kneel, and crouch
    • Must be able to lift or move up to 50 pounds.

Skilled Childcare Assistant – Medical Childcare Program

Childcare Medical Assistant

Schedule: Monday – Friday | 9:00 AM – 5:30 PM

Wage: $16/hour

Location: Hills & Dales Community Center

Position Overview

The Childcare Medical Assistant plays a critical role in supporting children enrolled in our Medical Childcare Program. This position ensures the effective delivery of care and treatment based on each child’s Individual Care Plan, collaborating closely with the Childcare Director and Director of Nursing.

Key Responsibilities

Child Support & Development: Implement and follow Individual Care Plans to foster skill development, retention, and independence in children, including nursing, therapy, and behavioral support.

Program Area Management: Set up and maintain safe, creative spaces that promote skill development, active learning, and play.

Team Collaboration: Participate in regular communication with the care team, identifying program needs, and suggesting improvements to enhance children’s health, development, and well-being.

Family Engagement: Facilitate effective communication between families and the care team, attending meetings as required and sharing important updates.

Documentation: Maintain accurate records in the child’s electronic file, including observations, activities, meals, attendance, and medication administered.

Personal Care & Health Instruction: Support children in health routines (e.g., eating, resting, toileting), and assist with personal care needs as necessary.

Mealtime Assistance: Support children during meals by encouraging self-service and adhering to CACFP regulations.

Behavioral Support: Use positive guidance techniques to address challenging behaviors while promoting social and emotional development in accordance with each child’s needs.

Supply Management: Ensure that all necessary supplies are readily available, communicating with the Director when stock needs replenishing.

Housekeeping & Maintenance: Assist with daily housekeeping duties, including laundry, cleaning, and changing linens.

Collaboration: Support other staff with tasks as time permits, contributing to a smooth and efficient work environment.

Qualifications

Education: High School diploma or GED required; Associate degree in Early Childhood Education preferred.

Experience: Minimum of 2 years in an early childhood setting is preferred.

Background Checks: Must pass a National DCI fingerprint process, child/adult abuse, and criminal background check prior to hire and every two years thereafter.

Certifications: CPR, First Aid, Universal Precautions, Mandatory Reporting, and Essentials Childcare Preservice Series must be completed within the first three months of employment.

Training: 10 hours of child-related training annually.

Physical Requirements: Ability to lift up to 35 pounds regularly, occasionally up to 50 pounds. Physical tasks include standing, bending, reaching, and responding quickly to emergencies.

Communication: Ability to communicate effectively in English, both verbally and in writing.

Work Ethic: Demonstrated reliability, punctuality, and a strong work ethic in meeting expectations and maintaining professionalism.

Interpersonal Skills: Ability to build positive relationships with children, families, staff, and the community.

Physical Demands

Regularly required to sit, stand, bend, reach, grasp, push/pull, and move about the center.

Ability to lift and move children or items up to 50 pounds.

Must be able to respond quickly to emergencies.

Childcare Assistant Full-Time

Do you love working with children?
Looking for a no weekends or holidays position?

Wage: $14.41/hour

Full Time Schedules:

Monday – Friday 9:00AM-5:30PM

Monday – Friday 8:00AM-4:30PM

Monday – Friday 7:30AM-4:00PM

JOB DUTIES:

Support lead teachers in supervising and engaging children in learning and play activities.

Assist with personal care, behavior support, and individualized learning plans.

Promote inclusive practices and model positive social interactions.

Help maintain a clean, safe, and organized classroom environment.

Prepare materials and assist with classroom setup and activities.

Observe and report children’s progress and behaviors to supervisors.

Participate in outdoor play, sensory activities, and field trips.

Attend staff meetings, training sessions, and professional development.

Communicate professionally with families, coworkers, and supervisors.

Qualifications

Must be 18 years of age or older.

HS diploma or GED required

Valid driver’s license and ability to drive agency vehicles, as assigned.

EOE

2nd Shift Manufacturing Associate – Washington St. : 3:00 PM to 11:00 PM

Manufacturing Associate

2nd Shift 3:00 PM — 11:00 PM, Monday – Friday

$18.00 — $20.75/hr. + $2.00 hour shift differential

Roosevelt Street Extension Location

Benefits:

  • Up to 50 hours of unpaid time off each year
  • Health, Dental, Vision, and Life Insurance
  • Short-Term Disability
  • Pension and 401k Retirement Plan
  • 11 Paid Holidays
  • Vacation within first year
  • Paid Funeral Leave and Paid Jury Duty,
  • WEEKLY PAY

Job Functions

  • Tends fabricating machines, such as forming machines, brake presses, and shears, that cut, shape and bend sheets.
  • Reads job orders and specifications to determine machine adjustments and material requirements.
  • Sets stops or guides to specified length as indicated by scale, rule or template.
  • Positions workpiece against stops manually or by using a hoist.
  • Pushes a button or depresses a pedal for machine activation.
  • Observes machine operation to detect workpiece defects or machine malfunction.
  • Measures workpiece dimensions using rule, template, or other measuring instruments to determine accuracy of machine operation.
  • Removes individual parts from machine upon completion and places in a box, a rack or stacks parts depending on requirements.
  • May load or unload specified coils of material on manual or powered pay off reel for distribution to machine.
  • May shrink wrap, package or band boxes containing finished goods. May apply paper labels to individual parts or packages. May assist in setting up machine, and transporting finished workpieces.
  • Ensure quality control inspection of parts as per the quality check sheets.

Physical demands for this job require standing, walking, pushing, pulling, bending, and stooping. Strength rating for this job is M — Medium work — exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Class I — Medium (Dictionary of Occupational Titles 4th Edition Vol. I & Vol. II)

1st Shift Manufacturing Associate – Washington St.: 7:00 AM to 3:00 PM

Manufacturing Associate

1st Shift — 7:00 AM — 3:00 PM, Monday – Friday

$18.00 — $20.75/hr.

Washington Street Location

Benefits:

  • Up to 50 hours of unpaid time off each year
  • Health, Dental, and Life Insurance
  • Short-Term Disability
  • Pension and 401k Retirement Plan
  • 11 Paid Holidays
  • Vacation within first year
  • Paid Funeral Leave and Paid Jury Duty,
  • WEEKLY PAY

Job Functions

  • Tends fabricating machines, such as forming machines, brake presses, and shears, that cut, shape and bend sheets.
  • Reads job orders and specifications to determine machine adjustments and material requirements.
  • Sets stops or guides to specified length as indicated by scale, rule or template.
  • Positions workpiece against stops manually or by using a hoist.
  • Pushes a button or depresses a pedal for machine activation.
  • Observes machine operation to detect workpiece defects or machine malfunction.
  • Measures workpiece dimensions using rule, template, or other measuring instruments to determine accuracy of machine operation.
  • Removes individual parts from machine upon completion and places in a box, a rack or stacks parts depending on requirements.
  • May load or unload specified coils of material on manual or powered pay off reel for distribution to machine.
  • May shrink wrap, package or band boxes containing finished goods. May apply paper labels to individual parts or packages. May assist in setting up machine, and transporting finished workpieces.
  • Ensure quality control inspection of parts as per the quality check sheets.

Physical demands for this job require standing, walking, pushing, pulling, bending, and stooping. Strength rating for this job is M — Medium work — exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Class I — Medium (Dictionary of Occupational Titles 4th Edition Vol. I & Vol. II)

3rd Shift Steel Coil Slitting Setup: 11:00 PM — 7:00 AM

Steel Coil Slitting Setup

3rd Shift – 11:00 PM – 7:00 AM, Sunday – Thursday

$23.90 – $26.66/hr. + $2.00 hour shift differential

Roosevelt Street Extension Location

Benefits:

You can expect to feel as though you are part of the Klauer Manufacturing Family. We offer a generous total rewards package for all team members to include:

  • Up to 50 hours of unpaid time off each year
  • Health, Dental, Vision and Life Insurance
  • Short-Term Disability
  • Pension and 401k Retirement Plan
  • 11 Paid Holidays
  • Vacation within first year
  • Paid Funeral Leave and Paid Jury Duty,
  • WEEKLY PAY

Job Functions:

Sets up and operates coil slitting machine equipped with rotary blades to cut rolls of sheet metal to strips of specified widths according to specifications:

  • Reads work order to determine dimensions of rolls to be cut. Selects proper material from warehouse and transports via forklift and overhead hoist to slitting machine.
  • Places stock roll onto payoff reel using overhead host, forklift, and coil tipper. Spaces rotary blades on machine shaft according to width specified for strips.
  • Threads end of material into feed rollers and cutting blades and aligns material against or between machine guides.
  • Laps ends of slit material around take up drums.
  • Turns rheostat or handwheel to adjust tension of material and to synchronize timing of cutting blades with rate of feed to regulate length and width of cut.
  • Starts machine and verifies size of cut using rule.
  • Readjusts machine to ensure specified dimensions of coils.
  • Starts counting device or automatic table or raises platform on machines equipped with these devices.
  • Observes operation of machine to detect malfunctions, such as jamming, wrinkling or irregular cutting.
  • Monitors material for defects and quality issues. Stops machine and makes required adjustments.
  • Secures ends of finished material using tape or banding and identifies finished roll with required information using marking pencils or bar codes.
  • Removes finished rolls of slit material from machine using an overhead hoist.
  • Replaces worn cutting blades and spacers using hand tools.
  • Monitors and empties scrap tanks into designated recycling bins using overhead hoists and forklifts as needed.

Physical demands for this job require standing, walking, pushing, pulling, bending, and stooping. Strength rating for this job is M — Medium work — exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Class I — Medium (Dictionary of Occupational Titles 4th Edition Vol. I & Vol. II)