Archives: Jobs

HR Business Partner – East Region, Monticello, IA

This position is located at our centralized HR office in Monticello, IA. Hybrid work schedule of Monday, Wednesday, and Friday in the office, and Tuesday and Thursday working remotely upon successful completion of the training program.

This key position will serve in multiple roles; high organizational skills, excellent communication skills, and the ability to manage multiple projects effectively and to high-quality standards are required.

The following duties are typical for this job. These are not to be construed as exclusive or all-inclusive.

Front Office:

Corporate office receptionist, duties include:

  • Greeting visitors and answering phones.
  • Help process incoming and outgoing location mail as needed
  • Assist the location with corporate mailings
  • Assist the VP of HR and the HR team, and other executive team members on projects as needed.

Recruitment/Onboarding:

  • Recruiting – Drive recruitment of hourly FT, Seasonal employees, and FT salaried employees for the Northeast and Southeast regions of IAS.
  • Hirebridge Applicant Tracking System administration with the ability to train others on the use of the product.
  • Work with the Communications Director and other HR team members on recruitment marketing ad pieces, including the creation and placement of recruitment ads. Will code recruitment invoices for payment.
  • Work in the HireRight background platform on a routine basis.
  • Partner with the HR Team on managing the IAS Internship program and High School and College Outreach programs. Support the HR team in establishing relationships with educational and community organizations to build a diverse applicant pool for both short-term and long-term recruitment of future employees. Attend Job Fairs, Networking events, and other similar gatherings to build the branding of IAS as an employer.
  • Routine maintenance of the JJ Keller Learning Management System and ADP HRIS system
  • Onboarding of new hires in the ADP platform.

Benefits

  • Manage the IAS Wellness program, to include annual planning of wellness events and ongoing quarterly wellness challenges throughout the year, with additional support from the VP of HR
  • Ability to administer regions’ FMLA, Disability, and Workers’ Compensation in the primary processor’s absence.
  • Understanding of all IAS benefits offered, with the ability to answer questions from employees and management.

Other Duties as Needed

  • HR Coach – application of handbook policies to help coach and aid supervisors in employee documentation.
  • Ability to work in all HRIS platforms.
  • Support Company training initiatives as needed.
  • Write reports out of the ADP HRIS system to support management.
  • Content management of electronic and paper files
  • Other duties as assigned to support the HR team and company initiatives.

Knowledge, Skills, Abilities:

  • Undergraduate degree in human resources, and/or the equivalent of education and experience. Minimum of 3 years’ experience.
  • Multi-line phone experience
  • Is professional and displays a high level of initiative, detail, effort, and commitment toward completing assignments with quality, efficiency, and timeliness.
  • Strong collaborator, ability to communicate information or ideas effectively in written or oral form. Strong people skills.
  • Ability to organize, deal with change effectively, and work on multiple tasks concurrently while managing deadlines.
  • Microsoft Office Suite programs, including Word, Excel, and PowerPoint. Canva experience a plus.
  • Previous HRIS experience a plus

Physical Requirements/Environmental Adaptability:

  • Requires static strength to lift, push, pull, or, on occasion, carry objects with a minimum weight of 50 pounds. Also, flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Some tasks involve repetitive motion.

Credit and Collections Analyst – Monticello, IA

**IAS is recruiting Credit & Collection Analyst I, II, or Senior level

A Hybrid Schedule will be granted after an initial successful 60-day onboarding period

Primary Objective: The Credit & Collections Analyst enforces the company’s credit, collection, and billing policies and procedures by strategically working with the location sales and operation teams to grow sales, manage risk and provide an excellent customer experience.

Areas of Accountability:

The following duties are typical for this job. These are not to be construed as exclusive or all-inclusive.

  • Owning the IAS credit policy and working with all IAS locations to train and administer the policy.
  • Manage IAS accounts receivable risk directly and through location and business units’ staff.
  • Ownership of credit applications by evaluating potential customers’ creditworthiness through references, credit reports and other pertinent information to authorize new customers within company guidelines.
  • Effectively own and manage accounts receivable collections including legal processes.
  • Work with sales teams and customers to provide financing alternatives within risk tolerance.
  • Oversee customer invoicing for accuracy, completeness, and identification of training needs.
  • Review credit memos for accuracy, timeliness, and appropriate approvals.
  • Be a systems expert and process improvement leader for areas of responsibility.
  • Execute various AR procedures including applying finance charges, month end reconciliations, creating and reviewing customer statements, and various other tasks.
  • All other responsibilities as assigned.

Knowledge, Skills, Abilities:

  • BA in Accounting or associate degree with 2-5 years’ experience preferred. Industry experience a plus.
  • Self-starter with a continuous improvement mindset who displays the ability to meet deadlines.
  • Proven ability to work both independently and collaboratively with employees of varying skill sets.
  • Proven analytical and problem-solving skills.
  • Ability to communicate information or ideas effectively in written or oral form.
  • Ability to multitask with sound judgment, problem solving and research skills.
  • Proficient in Microsoft Office Suite programs, including Excel and Word

Physical Requirements/Environmental Adaptability:

  • Requires static strength to lift, push, pull, or, on occasion, carry objects up to twenty pounds. Also, flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Tasks may involve repetitive motion.
  • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.

Facility Operations – Monona, IA

** Are you passionate about the future of agriculture? Do you want to join a company at the forefront of innovation? Innovative Ag Services is seeking talented individuals to join our growing team. We offer competitive wages, excellent benefits, and a chance to make a real difference in the ag industry.

Primary Objective:  To support daily location operations efficiently and safely. Maintain location equipment and facilities for the benefit of IAS and its member-owners.

Major Accountabilities:

The following duties are typical for this job.  These are not to be construed as exclusive or all-inclusive.

  • Report to assigned workplace at time specified; report late arrivals or absences to supervisor before start time
  • Maintain required licenses, physicals, etc. necessary to perform job requirements
  • Assist with the loading and unloading of grain
  • Operation of semi to haul grain when needed
  • Operation and maintenance of equipment and facilities
  • Assists with work orders and requests for delivery and/or pick up to customers and applicators
  • Notification of shop tools, inventories of supplies, or replacement parts needed
  • Filling of anhydrous tanks and maintaining toolbars
  • Maintain cleanliness of the warehouse, equipment, and facility in which you are working
  • Participate in safety and job-related training programs provided by the company
  • Follow company policies and procedures regarding safety and conduct
  • Create a positive, professional image to customers and the community
  • Accept and carry out other assigned duties given by the location manager

Knowledge, Skills, Abilities:

  • Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
  • Must have Class A CDL or be willing to obtain
  • Ability to communicate information or ideas effectively in written or oral form.
  • Ability to organize, deal with change effectively and work on multiple tasks concurrently.
  • Possess math skills when performing basic operations.
  • Willing to obtain a Custom Applicator License

Physical Requirements/Environmental Adaptability:

  • Requires static strength to lift, push, pull, or carry objects with a minimum weight of 50 pounds.  Also, flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs.   Also, trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time. Must be comfortable with climbing heights of at least 200ft.  Some tasks involve repetitive motion.
  • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agricultural products.
  • Personal Protective Equipment may be required for some tasks.

Program Instructor-Certified Nursing Assistant (PI-CNA)

Sunnycrest Manor is accepting applications for Program Instructors who assist individuals with disabilities and supervise the day to day activities.

Examples of Duties

  • Provides personal care, instruction and training to residents and clients.
  • Prepares clients for school, work, and daily activities.
  • Teaches adult living skills including bathing, dressing toileting, grooming and personal hygiene.
  • Assists clients into and out of beds, wheel chairs, and vehicles.
  • Teaches behavioral skills and protects clients from harm and self-abuse.
  • Controls clients utilizing verbal redirection, mechanical and physical restraints.
  • Provides occupation and daily living therapy to assist clients to adopt to their environment.
  • Teaches and demonstrates proper manners, eating skills, and maintenance activities.
  • Provides physical therapy and exercise programs.
  • Assists with communication skills based on needs utilizing sign language and appropriate verbalization.
  • Teaches money skills, escorts clients to recreational, leisure, shopping or other trips.
  • Escorts clients to doctor’s appointments and/or hospital.
  • Maintains detailed records and charts on client activities and results and physical matters.
  • Performs general housekeeping, laundry and meal duties pertaining to client programs as required.
  • Follows proscribed protocols for safety and infection control.
  • Performs related tasks as required.

 

Minimum Qualifications

High school diploma or GED.

Willing to obtain Certified Nursing Assistant certification within a year of employment.

Must satisfactorily compete Program Instructor and Crisis Prevention Intervention training course within six months of employment.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Experience in the custodial care of intellectually disabled patients preferred.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
MH/MR care and nursing practices and procedures.
Theory and practice of quality patient care.

Basic knowledge of:
Common physical and mental illnesses, their symptoms and appropriate medical care.
Human anatomy as related to treatments and therapies.
First aid methods.

Ability to:
Observe, recognize and respond to behavioral problems and take appropriate action.
Follow oral and written instructions of a technical nature.
Deal with clients empathetically and respectfully.
Prepare, maintain, and understand nursing records and reports.
Establish and maintain effective working relationships with residents, families, other employees, officials and the general public.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.
Occasional exposure to outside weather conditions and some outdoor work.

Dubuque County and Sunnycrest Manor are an EEOC and AA employer

 

Certified Nursing Assistant (CNA)

Sunnycrest Manor is accepting applications for CNA who performs intermediate human support service and paraprofessional work to the residents of Sunnycrest Manor.

This is a full-time position working 2nd shift, 2 pm – 10:30 pm with a $3 shift differential.

Work is performed under the general supervision of a charge nurse or professional staff.

Examples of Duties

  • Performs personal care of patients and provides routine services including making beds, giving baths and rubs, lifting and moving residents, and caring for personal effects.
  • Teaches or reinforces adult learning skills including bathing, dressing, toileting, grooming, and personal hygiene.
  • Assists patients with daily activities including dressing, bathing, grooming, toileting and personal hygiene.
  • Performs rehabilitative therapy and activities of daily living.
  • Takes and records vital signs.
  • Assists patients with movement to dining, exercise, and recreation areas.
  • Makes rounds on regular basis; checks patients, changes bed linens, washes patients, empties bed pans, cleans urinals, commodes and other facilities and equipment.
  • Notifies nurses of the need for attention, medication or treatment.
  • Applies devices such as simple dressings, supports, braces, appliances and restraints.
  • Measures and records food and fluid intake.
  • Teaches behavioral skills and protects patients from harm and self-abuse.
  • Monitors and records behaviors related to medical and physical restraints.
  • Follows required protocols for safety and infection control.
  • Performs related tasks as required.

Minimum Qualifications

Possess Certified Nursing Assistant certification.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
Common physical illness and their symptoms.

Basic knowledge of:
Human anatomy as related to treatments and therapies.

Ability to:
Follow oral and written directions of a technical nature.
Deal with patients empathetically and respectfully.
Prepare, maintain, and understanding nursing records and reports.
Establish and maintain effective working relationships with residents, families, other employees, officials and the general public.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.

 

EEOC / AA

Custodian Staff | Part-Time | Grand River Conference Center

Position Summary

The part-time Custodial Staff is responsible for ensuring facility meets or exceeds standards of cleanliness to the utmost in guest satisfaction before, during, and after all events. Custodial staff must possess the knowledge, skills and abilities as well as be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

About the Venue

The Grand River Conference Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Arrives for each scheduled shift on time, and ready to work
  • Ability to work morning, afternoon and/or overnight shifts including weekends and holidays
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand on feet for up to 8 hours at a time, to kneel, stoop, climb stairs and reach above head as well as perform repetitive motions in connection with cleaning tasks.
  • Ability to follow verbal instructions and read written instructions especially as relates to cleaning products and SDS.
  • Performs light and heavy cleaning tasks including but not limited to sweeping, mopping, and disposing of garbage.
  • Restocks restrooms with supplies.
  • Works safely, quickly and efficiently to meet all deadlines.
  • Maintains a positive, outgoing demeanor and acknowledges guests in a friendly manner.
  • Other duties as assigned.

Qualifications

  • Cleaning or event related experience preferred
  • Basic understanding of how to use cleaning equipment
  • Ability to operate scrubbers, buffers, carpet extractors, etc.

Licensed Practical Nurse (LPN)

Sunnycrest Manor is accepting applications for LPNs who performs nursing care to the residents of Sunnycrest Manor in accordance with the Iowa Nurse Practice Act.

Work is performed under the regular supervision of the Nursing Department Management Staff.

Supervision is exercised over certified nursing assistants, restorative nursing assistants, nursing assistant transporters, ward clerks, certified medication aides, and program instructors.

Examples of Duties

  • Reviews prior shift records, reviews treatment and medication instructions.
  • Assigns and supervises the work of nursing assistants and others on an assigned shift involving the plan of care of residents; instructs subordinates on procedures and techniques for the routine care of residents.
  • Personally administers medications; giving injections, catherizations, inserts nasogastric tubes; changes dressings, checks blood pressure; and provides other nursing services as indicated.
  • Documents condition, development, and treatment in patient records.
  • Observes and evaluates patients’ condition and initiates action.
  • Accompanies physicians on rounds and gives information as requested.
  • Briefs relieving or supervisory staff on nursing shift developments.
  • Assists Registered Nurse in utilizing the nursing process which involves assessment, nursing diagnosis, the establishment, implementation, and evaluation of the plan of care.
  • Administers, records use, monitors effects and side-effects of medications.
  • Consuls with patients’ families.
  • Follows proscribed protocols for safety and infection control.
  • Monitors nutritional status and dining process of residents.
  • Assists Registered Nurse in the development of Minimum Data Set (MDS) Assessment and the formal care planning process.
  • Performs related tasks as required.

 

Minimum Qualifications

Graduation from a school of nursing approved by the Iowa Board of Nursing and is licensed practical nurse as issued by the State of Iowa.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
Thorough knowledge of:
The minimum standards of nursing practice for the licensed practical nurse in the State of Iowa.
Precautions to be taken in the use of medications.
Treatment, diagnostic, immunization and related medical services for the type of patients in an area of assignment.
Rules, regulations, procedures, and policies pertaining to nursing services of the assigned institution.

Ability to:
Observe medical problems and initiate appropriate action.
Assign and supervise the work of a staff of nonprofessional personnel and to instruct them in practices and techniques.
Accurately maintain patient medical records and prepare reports.
Establish and maintain effective relationships with patients, physicians, subordinates and others contacted in the course of work.
Work with aggressive patients.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.

 

Dubuque County and Sunnycrest Manor are an EEOC and AA employer

Environmental Service Worker

Performs responsible work in cleaning linens and other cloth products, housekeeping and light manual work in the care and cleaning of patient rooms, halls, work areas, office and other facilities.

Work is performed under the regular supervision of the Environmental Services Director.

Examples of Duties

  • Cleans, mops, and sanitizes resident rooms, toilets, and baths.
  • Cleans windows, windowsills, window treatments, walls, and furniture.
  • Performs special cleaning of rooms, disinfects walls, floors and furnishings.
  • Cleans nursing stations, halls, lobbies, treatment rooms, recreation areas, lounges, and dining areas.
  • Stocks cleaning and linen carts.
  • Empties and cleans waste and trash containers.
  • Washes, dries, counts, folds, and stores clean linens and clothes.
  • Delivers clean linens and clothes to various departments and floors, and ensures the proper amount of linens are delivered by established times.
  • May operate mending, sewing, and marking equipment.
  • Follows prescribed protocols for maintaining privacy and confidentiality of protected health information in accordance with HIPAA standards and County Policies.
  • Follows prescribed protocols for safety and infection control.
  • Acts as Mandatory Reporter as defined in the Code of Iowa.
  • Performs related tasks as required.

 

Minimum Qualifications

High school diploma or GED or experience in building cleaning or laundry operations.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
Building cleaning supplies and equipment.

Ability to:
Understand and follow oral and written directions.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.
Occasional exposure to outside weather conditions and some outdoor work.

 

Dubuque County and Sunnycrest Manor are an EEOC and AA employer

Certified Nursing Assistant (CNA) – Part-Time

Sunnycrest Manor is accepting applications for CNA who performs intermediate human support service and paraprofessional work to the residents of Sunnycrest Manor.

This is a part-time position working 2nd shift, 2 pm – 10:30 pm with a $3 shift differential.

Work is performed under the general supervision of a charge nurse or professional staff.

Examples of Duties

  • Performs personal care of patients and provides routine services including making beds, giving baths and rubs, lifting and moving residents, and caring for personal effects.
  • Teaches or reinforces adult learning skills including bathing, dressing, toileting, grooming, and personal hygiene.
  • Assists patients with daily activities including dressing, bathing, grooming, toileting and personal hygiene.
  • Performs rehabilitative therapy and activities of daily living.
  • Takes and records vital signs.
  • Assists patients with movement to dining, exercise, and recreation areas.
  • Makes rounds on regular basis; checks patients, changes bed linens, washes patients, empties bed pans, cleans urinals, commodes and other facilities and equipment.
  • Notifies nurses of the need for attention, medication or treatment.
  • Applies devices such as simple dressings, supports, braces, appliances and restraints.
  • Measures and records food and fluid intake.
  • Teaches behavioral skills and protects patients from harm and self-abuse.
  • Monitors and records behaviors related to medical and physical restraints.
  • Follows required protocols for safety and infection control.
  • Performs related tasks as required.

Minimum Qualifications

Possess Certified Nursing Assistant certification.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
Common physical illness and their symptoms.

Basic knowledge of:
Human anatomy as related to treatments and therapies.

Ability to:
Follow oral and written directions of a technical nature.
Deal with patients empathetically and respectfully.
Prepare, maintain, and understanding nursing records and reports.
Establish and maintain effective working relationships with residents, families, other employees, officials and the general public.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.

 

EEOC / AA

Server | Part-Time | Grand River Conference Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

 

This role will pay an hourly rate between $14 to $15.

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Maintains knowledge of the menu and any special items being offered.
  • Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
  • Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Ensures neat presentation of all ordered items, with no spill-over.
  • Pre-buses tables and full buses tables when necessary during peak periods.
  • Maintains availability to work during many peak periods.
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintains high responsiveness to customer desires and requests.
  • Maintains a professional and clean appearance.
  • Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
  • Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.

Qualifications

  • Experience working in a fast-paced, high volume environment preferred
  • Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
  • Must acquire and maintain a Food Handlers Card and other required compliance trainings.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.