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Spiritual Care Minister

The Sisters of Charity, BVM are seeking a compassionate individual to provide spiritual and emotional support to our retired sisters at Mt. Carmel Bluffs. Responsibilities include offering spiritual care to sister at all times and through all of life’s joys and challenges, responding to individual prayer needs, participating in and celebrating liturgy with the BVM community, coordinating funeral and wake services, and ministering to the hospitalized. As a Spiritual Care Minister for the Sisters of Charity, BVM, you will be a part of a team that practices a collaborative approach to the emotional and spiritual well-being of residents.
Candidates must demonstrate commitment to a teamwork approach, adaptability, flexibility, and have excellent communication skills. Practicing catholic preferred, but not required.

Sisters of Charity, BVM offers a competitive wage and an exceptional benefits package.

 

 

Technical Support Representative

The Technical Support Representative will work cooperatively with the Technical Services Manager and other members of the team assisting with the delivery and management of technology-based services and solutions for new and existing customers.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage customers’ business systems with a focus on maximizing uptime, utilization and optimization.
  • Installs, maintains, repairs, upgrades and troubleshoots computer hardware, servers, printers, software and peripherals.
  • Designs, implements and supports new and existing networks and solutions utilizing the latest technologies.
  • Work in different technological environments and learn new applications on a daily basis.
  • Responds to problem tickets, telephone calls, e-mail and personal requests for technical support.
  • Facilitate for initial setup of new managed services customers.
  • Assist other site team members in supporting customers ongoing fleet operations.
  • Engage coworkers and/or third-party resources to provide proactive and ongoing maintenance to ensure service levels are met.
  • Works with OEM’s, software providers and third-party vendors
  • Communicate account business process opportunities to sales team.

 

QUALIFICATION REQUIREMENTS:

EDUCATION and/or EXPERIENCE: Degree in a related field or 2+ years’ experience in a professional technical business or operations support company.

OTHER SKILLS AND ABILITIES:

Requires strong computer skills including knowledge of hardware, printers, web-based software platform, networks and MS Office Suite to include proficiency in spreadsheet software and word processing.

Must possess strong analytical and problem-solving skills.

Must be detail-oriented with excellent written, communication, customer service, organizational and project management skills.

Must be an effective time manager; prioritize tasks in a fast-paced environment.

Requires a valid, restriction-free driver’s license along with reliable transportation. 

Some physical effort is required and ability to lift or move items weighing up to 50 pounds.

Managed Solutions Group offers competitive pay and an excellent benefits package.

To apply, send resume to:

Managed Solutions Group
Attn: Human Resources
120 Bryant Street
Dubuque, IA 52003

Or

E-mail to: hr@managedsolutionsgroup.com

Technical Support Representative

The Technical Support Representative will work cooperatively with the Technical Services Manager and other members of the team assisting with the delivery and management of technology-based services and solutions for new and existing customers.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage customers’ business systems with a focus on maximizing uptime, utilization and optimization.
  • Installs, maintains, repairs, upgrades and troubleshoots computer hardware, servers, printers, software and peripherals.
  • Designs, implements and supports new and existing networks and solutions utilizing the latest technologies.
  • Work in different technological environments and learn new applications on a daily basis.
  • Responds to problem tickets, telephone calls, e-mail and personal requests for technical support.
  • Facilitate for initial setup of new managed services customers.
  • Assist other site team members in supporting customers ongoing fleet operations.
  • Engage coworkers and/or third-party resources to provide proactive and ongoing maintenance to ensure service levels are met.
  • Works with OEM’s, software providers and third-party vendors
  • Communicate account business process opportunities to sales team.

 

QUALIFICATION REQUIREMENTS:

EDUCATION and/or EXPERIENCE: Degree in a related field or 2+ years’ experience in a professional technical business or operations support company.

OTHER SKILLS AND ABILITIES:

Requires strong computer skills including knowledge of hardware, printers, web-based software platform, networks and MS Office Suite to include proficiency in spreadsheet software and word processing.

Must possess strong analytical and problem-solving skills.

Must be detail-oriented with excellent written, communication, customer service, organizational and project management skills.

Must be an effective time manager; prioritize tasks in a fast-paced environment.

Requires a valid, restriction-free driver’s license along with reliable transportation. 

Some physical effort is required and ability to lift or move items weighing up to 50 pounds.

Managed Solutions Group offers competitive pay and an excellent benefits package.

To apply, send resume to:

Managed Solutions Group
Attn: Human Resources
120 Bryant Street
Dubuque, IA 52003

Or

E-mail to: hr@managedsolutionsgroup.com

Sales Manager | Grand River Center

Position Summary

The Sales Manager is responsible for assisting in the overall execution of the Grand River Center’s sales initiatives for both the local and regional markets. The Sales Manager may be in charge of all aspects of select self-promoted events while also assisting the Director of Sales as needed with special events and other tasks as assigned.  The Sales Manager should have strong verbal and written communications skills, the ability to manage several tasks simultaneously, be self-governed and self-motivated, possess a basic understanding of banquet and catering sales, public relations, advertising and special event planning and execution. The Sales Manager is an intricate part of the event team and is expected to recognize the value and benefits of teamwork.  Open lines of communication within the team are vital to its success and that of the company.

About the Venue

The Grand River Conference Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa sitting next to the Mississippi River. Newly renovated in 2020, featuring over 86,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Performs related work as assigned by Director of Sales & Marketing and GM.
  • Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients; conducts venue tours; answers questions and provides information regarding venue services, policies and procedures; and assists clients in finalizing booking arrangements.
  • Primary sales contact for all groups within assigned market(s).
  • Set appointments and make outside calls to potential clients.
  • Make solicitation calls, assist with promotions and direct mail activities.
  • Researches, identifies and establishes the appropriateness of groups for the venue.
  • Attend industry events and tradeshows as may be required.
  • Prepare event contracts, sales folders, sales kits and correspondence to clients.
  • Enter and maintain complete and accurate information into booking system.
  • Participates in the development of newsletters and other marketing materials.
  • Prepare reports, correspondence, memoranda, agreements and forecast projections.
  • Serve as a liaison with industry representatives, the general public and other convention center departments and divisions.
  • Prepare and deliver verbal presentations to groups of various sizes.
  • Communicate clearly and concisely, both orally and in writing.
  • Working as a Manager on Duty (MOD) as required.
  • Analyzing competitors and target markets.
  • Perform other duties as assigned.

Qualifications

  • Bachelor’s Degree from an accredited college or university with major course work in sales, marketing
  • Related field and/or minimum 3-5 years of increasingly responsible experience in business-to-business sales required, preferentially with a sports facility, convention center, performing arts facility, or other multi-purpose public assembly facility
  • Prefer experience in conventions, banquets, entertainment, tradeshows, or meetings with responsibility for scheduling, arranging, and promoting meetings, lectures, exhibits, conventions, concerts, or other related events
  • High school diploma or equivalent GED required
  • Strong computer skills in the Windows environment and MS Office applications. Training on industry software will be provided
  • Ability to work a flexible schedule including nights, weekends, and select holidays as required, in addition to normal business hours if needed

Operations Manager | Five Flags Center

Position Summary

The Operations Manager is responsible for assisting in the administration, planning, budgeting and direction for the operations of Five Flags Civic Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget and performs related day to day responsibilities as required.

 

This role pays an annual salary of $45,000-$50,000.

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until September 5, 2025.

About the Venue

The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

Responsibilities

  • Assists Assistant General Manager & Director of Facilities & directs the overall daily operation and maintenance of the facilities.
  • Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures.
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
  • Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Coordinate labor hours for staff, inmates and temporary workers.
  • Report labor allocations to Director of Finance.
  • Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
  • Coordinate facility arrangements and monitor the work of contractors.
  • Ensure staff is working safely, efficiently and are aware of proper safety guidelines.
  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
  • Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
  • Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.
  • Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing.

Qualifications

  • 3-5 years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
  • Familiarity with OSHA requirements.
  • Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
  • Self-motivated with excellent organizational skills.
  • Strong verbal and written communication skills in the English language.
  • Assists in events as needed.
  • Must be able to work a flexible schedule including, early mornings, evenings, overnights, weekends, holidays and extended number of consecutive days.

Maintenance Supervisor | Five Flags Center

Position Summary

The Maintenance Supervisor is responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, carpentry & general maintenance at our venue.

 

This role pays an hourly rate of $17.00-$19.00

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until September 19, 2025.

About the Venue

The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

Responsibilities

  • Assume management responsibility for all services and activities involved in the maintenance and operations of the venue including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment.
  • Performs maintenance and repair of facility equipment, auxiliary systems, minor electrical and plumbing repairs.
  • Performs routine preventative maintenance on equipment and auxiliary systems; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls.
  • Accurately and timely performs tasks to ensure the highest level of efficiency in the operation returning equipment to operational status.
  • Troubleshoots and recommends operational methods and procedures.
  • Effective and timely communication with management and team members including arrival, location, departure; communicating work issues and building needs; escalating issues to management as require.
  • Participate in the development and administration of the Operation budget; forecast and additional funds needed for equipment, materials, and supplies.
  • Perform maintenance on electrical systems (replace light bulbs and receptacles, etc.)
  • Conduct general upkeep procedures (i.e. landscaping) and other tasks as assigned (painting, carpentry, etc.)
  • Troubleshoot necessary repairs throughout facility concession stands on equipment including but not limited to sinks, ice machines, general repairs, etc.
  • Able to operate a forklift.
  • Maintain knowledge of changes in pertinent Federal, State and Local regulations.
  • Assist with other event and operational tasks as needed to help the overall success of the building.
  • Assists in events as needed.
  • Other duties as assigned.

Qualifications

  • High school diploma (or equivalent) required.
  • Operating knowledge of Microsoft Office software, general computer understanding of basic IT functions.
  • Ability to work independently and as part of a team.
  • Must have availability to work long hours, nights, weekends and holidays as needed.
  • Solid problem solving skills.
  • Possession of Universal CFC license preferred.
  • Possession of Electrical License preferred.

Maintenance Lead Technician | Grand River Conference Center

Position Summary

The Maintenance Technician is responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, carpentry & general maintenance at our venue.

 

This role pays an hourly rate of $17.00-$19.00.

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 29, 2025.

About the Venue

The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000.

 

Responsibilities

  • Assume management responsibility for all services and activities involved in the maintenance and operations of the venue including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment.
  • Performs maintenance and repair of facility equipment, auxiliary systems, minor electrical and plumbing repairs.
  • Performs routine preventative maintenance on equipment and auxiliary systems; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls.
  • Accurately and timely performs tasks to ensure the highest level of efficiency in the operation returning equipment to operational status.
  • Troubleshoots and recommends operational methods and procedures.
  • Effective and timely communication with management and team members including arrival, location, departure; communicating work issues and building needs; escalating issues to management as require.
  • Participate in the development and administration of the Operation budget; forecast and additional funds needed for equipment, materials, and supplies.
  • Perform maintenance on electrical systems (replace light bulbs and receptacles, etc.)
  • Conduct general upkeep procedures (i.e. landscaping) and other tasks as assigned (painting, carpentry, etc.)
  • Troubleshoot necessary repairs throughout facility concession stands on equipment including but not limited to sinks, ice machines, general repairs, etc.
  • Able to operate a forklift.
  • Maintain knowledge of changes in pertinent Federal, State and Local regulations.
  • Assist with other event and operational tasks as needed to help the overall success of the building.

 

Qualifications

  • High school diploma (or equivalent) required.
  • Operating knowledge of Microsoft Office software, general computer understanding of basic IT functions.
  • Ability to work independently and as part of a team.
  • Must have availability to work long hours, nights, weekends and holidays as needed.
  • Solid problem solving skills.
  • Possession of Universal CFC license preferred.
  • Possession of Electrical License preferred.

 

Welder

Employees are expected to work efficiently and safely with all team members. Must be able to show up on time every day. You should be able to read a blueprint. Lift over 50 lbs. Typical tasks are not limited to your position.

Patient Care Technician-5N Medical/Surgical

  • Area of Interest: Nursing Aides, Assistants, and Techs
  • FTE/Hours per pay period: .90
  • Department: 5 Medical
  • Shift: Nights, 11:00 pm – 7:00 am, for 72 hours per pay period. There is a holiday and a every other weekend rotation.
  • Job ID: 168401

Overview

Patient Care Tech (CNA) – 5N Med/Surg

Part-time; .70 FTE (56 hrs/pay period)

Nights, 11:00 pm – 7:00 am, holiday and every other weekend rotation

The 5 North department is a 23 bed Medical Floor that sees a variety of different patient populations. We see patients that just had cardiac caths, strokes, CHF, COVID, pneumonia and dialysis (CAPD is done on the floor) along with many other diagnoses. Every shift will be a learning experience with new patients. We are a fun team to work with.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Under the supervision of an RN, the Patient Care Technician (PCT) provides direct patient care. Performs procedures for patients and provides technical services and support. Successful performance contributes to a holistic approach to the delivery of services, improved patient care, and a high level of satisfaction from patients and families.

Clinical Excellence/Patient Care

  • Assists patients with activities of daily living.
  • Answers patient call lights.
  • Assists with simple procedures as defined in work area
  • Takes and records vital signs and weights.
  • Monitors and records intake and output.
  • Transports patients, equipment, supplies, and specimens including transport of patients with traction.
  • Assists in maintaining a clean, orderly and safe environment.
  • Performs procedures specific to the assigned area.
  • Utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria) appropriate to the age of the patients served in the assigned service area.
  • Obtains adequate blood specimens as defined in work area.
  • Labels all specimens in accordance with standards.
  • Demonstrates initiative to improve quality and customer service.

Qualifications

  • High School Diploma/GED or currently and actively working towards completion of Diploma/GED
  • Prefer candidates that have successfully completed the CNA program and are active on the Iowa Direct Care Registry
  • Must possess and maintain current Basic Life Support (BLS) certification or within 3 months from date of hire

CMA/LPN/RN: Internal Medicine

  • Area of Interest: Nursing
  • FTE/Hours per pay period: .9-1.0
  • Department: Internal Medicine- DQ
  • Shift: 36-40 4 days per week
  • Job ID: 168351

Overview

CMA/LPN or RN

Dubuque, IA

4 days/week, rotating day off – Monday-Friday 8:00AM-5:00PM

$5,000 Sign On Bonus, if external

Are you a passionate CMA, LPN or RN looking for a dynamic and supportive clinic to join? Do you want to be part of a team that is committed to delivering high-quality care and making a positive impact in the community? If so, we invite you to join our clinic!

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
  • Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
  • Answer questions and provide teaching to patients and family members.
  • Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.
  • Provide information to appropriate regulatory agencies (i.e. health department).
  • Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
  • Meet the department work schedule.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
  • Maintain compliance with Personnel policies and procedures.
  • Monitor environmental conditions in order to secure protected health information.
  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
  • Maintain regular and consistent attendance at work.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.

Qualifications

  • Current Iowa license to practice as a Registered Nurse or Licensed Practical Nurse.
  • Graduate of an accredited program for Medical Assistants.
  • High school diploma required if work is performed in a complex CLIA lab.
  • Current CMA certification for Certified Medical Assistant from AAMA, NCCT, AMT or NHA
  • Mandatory Reporter certification.
  • CPR certification.
  • Meets educational/competency requirements per policy.
  • Previous clinical experience in a medical office preferred.
  • Computer data entry experience.
  • BLS and Mandatory Reporter certification.
  • Strong interpersonal skills.
  • Ability to work as a team member
  • Ability to understand and apply guidelines, policies and procedures.
  • Able to write, read, comprehend and speak fluent English.
  • Strong computer skills.
  • Strong verbal and written communication skills.