Archives: Jobs

Experience Specialist/Receptionist

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: 1.0
  • Department: Internal Medicine- DQ
  • Shift: Mon – Fri 830-5
  • Job ID: 177816

Overview

Experience Specialist/Receptionist

Dubuque, IA

Monday-Friday 8:30AM-5:00PM

Full Time Benefits

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

*As Needed* Experience Specialist/Receptionist: Family Medicine

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: .01
  • Department: Family Medicine- DQ
  • Shift: PRN
  • Job ID: 177782

Overview

Experience Specialist

Dubuque, IA

Family Medicine

Monday-Friday, shifts will vary

PRN/As Needed

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

Experience Specialist/Receptionist: Family Medicine

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: .6
  • Department: Family Medicine- DQ
  • Shift: Monday-Wedneday 6:45-5. Would rotate 8-hour shifts between those hours.
  • Job ID: 177763

Overview

Experience Specialist/Receptionist: Family Medicine

Dubuque, IA

Monday-Wednesday, rotating 8 hour shifts between 6:45AM-5:00PM

Part Time Benefits

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

Instructional Designer, ELA/SLA

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. 

 

How can you make an impact?  

McGraw Hill, the leading provider of digital and print educational resources, is looking for an Instructional Designer, ELA/SLA for our K-12 division literacy programs. You will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, UX, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. Instructional Designer, ELA/SLA is a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for the Literacy programs. 

 

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 04/30/2027.

 

What you will be doing:   
• Contribute to specific early product workstreams, under the direction of management and senior members of the team.
• Contribute to the Implementation Model, Journey Maps, and course maps. Contribute heavily in regards to the creation of POC’s and prototypes.
• Through a UBD process, you will design, storyboard, and develop digital curriculum assets such as videos, eBooks, interactives, simulations, games and virtual labs. 
• Contribute to concept meetings, review manuscript, create storyboards, contribute during alpha and beta builds for digital assets. 
• Provide heavy contributions with digital tools, serving under the leadership of management and senior members of the team.
• Strong contributions with user testing, serving under the leadership of management and senior members of the team.
• Provide informal product training to associate instructional designers. 
• Be experts in accessibility with strong contributions to this area throughout the product development process. 
• Strong contributions to the product build process.
• Manage AD vendors and freelancers writing guidelines, answering questions, scheduling and leading weekly vendor status meetings.
• Lead approved workflows at all stages and meet all intermediate and final schedules. 
• Contribute on cross-functional teams to ensure that product requirements, project schedules, and product goals are met and on completed on time.  
• Lead during digital launches with vendors including helping to create templates, trackers, and digital content development guidelines. 
• Identify and suggest digital solutions for issues that arise during development. 
• Collaborate with cross-functional team members to identify, test, troubleshoot, define, and follow up on technical bugs and enhancements as they arise in authoring tools and the platform. When necessary, help define requirements for platform and authoring tool enhancements.
• Work on digital product tasks such as metadata tagging, concept mapping, and digital editing. 
• QA the work of the vendor to ensure it adheres to guidelines.

 

We’re looking for someone with: 
• 1 – 3 years’ experience working in digital content development that includes teaching and learning materials. 
• Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or related field required.  
• Experience managing multiple projects within tight deliverables and budgets. 
• Strong ability to communicate.
• Some experience with authoring tools, learning management systems, and content management systems. 
• Some ability to create and visualize animated and interactive content. 
• Spanish language fluency desired. 
• A successful candidate may have previous K-5 teaching experience.

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.  

 

The pay range for this position is between $54,550 – $65,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com” or “@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50272

Supervisor, Instructional Designer, ELA/SLA

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

 

How can you make an impact?  
McGraw Hill is seeking a Supervisor, Instructional Designer, ELA/SLA to lead the development of high-quality literacy programs for our K-12 division. In this role, you will mentor and supervise a team of Instructional Designers and Associate Instructional Designers, fostering collaboration with cross-functional teams including content, product management, UX, and creative media. You will oversee the creation of innovative digital tools, curriculum, and learning solutions in various formats, ensuring alignment with product requirements and delivering impactful resources used by millions of educators and students daily.

 

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 04/30/2027.

 

What you will be doing:   

  • Supervise and mentor a dynamic team of Instructional Designers, fostering their professional growth and development.
  • Build bridges across teams and functions, cultivating a culture of collaboration, innovation, and inclusivity.
  • Maintain strong relationships with senior leaders, colleagues, and external vendors to ensure alignment and drive collective success.
  • Champion creativity and experimentation, encouraging new ideas and refining them into impactful solutions.
  • Oversee the creation of high-quality digital literacy programs, ensuring alignment with product requirements and quality standards.
  • Collaborate with diverse teams to develop curriculum and digital tools from inception to execution.
  • Manage multiple projects within tight deliverables and budgets, optimizing resource allocation and operational initiatives.
  • Utilize external perspectives and customer insights to enhance products and services, driving meaningful solutions.

 

We’re looking for someone with: 

  • 4–5+ years of experience in digital content development, including teaching and learning materials.
  • Prior people management experience.
  • Experience managing multiple projects within tight deadlines and budgets.
  • Strong communication skills and the ability to collaborate across teams.
  • Familiarity with authoring tools, learning management systems, and content management systems.
  • Ability to visualize and create animated and interactive content.
  • Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or a related field.
  • Spanish language fluency desired.
  • Previous K-5 teaching experience is a plus.
  • Experience with Agile methodology and practices, including collaboration in iterative workflows.

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

 

The pay range for this position is between $71,300 – $85,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50274

Senior Instructional Designer, ELA/SLA

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

 

How can you make an impact?  
McGraw Hill, the leading provider of digital and print educational resources, is looking for a Senior Instructional Designer, ELA/SLA for our K-12 division literacy programs. 

 

As a Senior Instructional Designer, ELA/SLA you will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, UX, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. Senior Instructional Designer, ELA/SLA is a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for the Literacy programs. 

 

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 04/30/2027.

 

What you will be doing:   

  • Contribute to specific early product workstreams, under the direction of management and senior members of the team.
  • Contribute to the Implementation Model, Journey Maps, and course maps. Contribute heavily in regards to the creation of POC’s and prototypes.
  • Through a UBD process, you will design, storyboard, and develop digital curriculum assets such as videos, eBooks, interactives, simulations, games and virtual labs. 
  • Contribute to concept meetings, review manuscript, create storyboards, contribute during alpha and beta builds for digital assets. 
  • Provide heavy contributions with digital tools, serving under the leadership of management and senior members of the team.
  • Strong contributions with user testing, serving under the leadership of management and senior members of the team.
  • Provide informal product training to associate instructional designers.
  • Be experts in accessibility with strong contributions to this area throughout the product development process.
  • Strong contributions to the product build process.
  • Manage AD vendors and freelancers writing guidelines, answering questions, scheduling and leading weekly vendor status meetings.
  • Lead approved workflows at all stages and meet all intermediate and final schedules. 
  • Contribute on cross-functional teams to ensure that product requirements, project schedules, and product goals are met and on completed on time.  
  • Lead during digital launches with vendors including helping to create templates, trackers, and digital content development guidelines. 
  • Identify and suggest digital solutions for issues that arise during development. 
  • Collaborate with cross-functional team members to identify, test, troubleshoot, define, and follow up on technical bugs and enhancements as they arise in authoring tools and the platform. When necessary, help define requirements for platform and authoring tool enhancements.
  • Work on digital product tasks such as metadata tagging, concept mapping, and digital editing. 
  • QA the work of the vendor to ensure it adheres to guidelines.

 

We’re looking for someone with: 

  • 4+ years experience working in digital content development that includes teaching and learning materials.
  • Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or related field required.  
  • Experience managing multiple projects within tight deliverables and budgets. 
  • Strong ability to communicate.
  • Some experience with authoring tools, learning management systems, and content management systems. 
  • Some ability to create and visualize animated and interactive content. 
  • Spanish language fluency desired.
  • A successful candidate may have previous K-5 teaching experience.

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

 

The pay range for this position is between $62,000 – $75,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50271

Associate, Instructional Designer ELA/SLA

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. 
  
How can you make an impact?  
McGraw Hill, the leading provider of digital and print educational resources, is looking for an Associate Instructional Designer, ELA/SLA for our K-12 division literacy programs. You will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, UX, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. The Associate Instructional Designer, ELA/SLA a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for the Literacy programs.

 

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 04/30/2027.

 

What you will be doing:   
• Learn and contribute to program planning and curriculum mapping where applicable.
• Learn and contribute in regards to the creation of POC’s and prototypes.
• Through a UBD process, you will design, storyboard, and develop digital curriculum assets such as videos, eBooks, interactives, simulations, games and virtual labs. 
• Review manuscript, create storyboards, contribute during alpha and beta builds for digital assets. 
• Learn and provide support with digital tools, serving under the leadership of management and senior members of the team.
• Heavy contributions with user testing, serving under the leadership of management and senior members of the team.
• Heavy contributions partnering with Instructional Designers during product build and serving under Senior members of the team.
• Hold responsibility for accuracy and maintenance of build documentation. 
• Become experts in accessibility with heavy contributions to this area throughout the product development process.  
• Heavy contributions to the product build process.
• Meet all intermediate and final schedules. 
• Contribute on cross-functional teams to ensure that product requirements, project schedules, and product goals are met and completed on time.  
• Contribute during digital launches with vendors including helping to create templates, trackers, and digital content development guidelines. 
• Collaborate with cross-functional team members to identify, test, troubleshoot, define, and follow up on technical bugs and enhancements as they arise in authoring tools and the platform. When necessary, help define requirements for platform and authoring tool enhancements.
• Work on digital product tasks such as metadata tagging, concept mapping, and digital editing. 
• QA the work of the vendor to ensure it adheres to guidelines.
• Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
• Leveraging one’s practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities.

 

We’re looking for someone with: 
• Bachelor’s or Master’s degree in Instructional Technology, Instructional Design, or related field required.  
• 1+ years’ experience working in digital content development that includes teaching and learning materials. 
• Experience with authoring tools, learning management systems, and content management systems. 
• Ability to create and visualize animated and interactive content.
• Spanish language fluency desired. 
• A successful candidate may have previous K-5 teaching experience. 

 

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

 

The pay range for this position is between $41,230 – $55,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

50273

Inside Sales Representative

Overview

Impact the Moment
When was the last time you experienced the impact of your work? Our Higher Ed Sales team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to touch lives across the world and experience firsthand the difference your hard work makes.

 

We’re looking for an Inside Sales Representative to join our National Sales team. 

 

How can you make an impact? 
The Inside Sales Representative will be responsible for driving and growing digital product sales by connecting with faculty and key stakeholders at colleges and universities in an assigned territory. Our team takes pride in being adaptable, can quickly learn and leverage new technologies to maximize the impact of McGraw Hill solutions on educators and learners, and is always driving for results. We are seeking a team member who is highly organized, data-driven, can independently solve problems, and is willing to work hard, seek out, engage with, and close business in a dynamic, competitive, and complex environment.

 

This role reports to a Business Development Manager and works collaboratively across cross-functional teams in the Higher Ed business organization. This role works remotely from a home office and supports a territory that includes states in the Eastern Time Zone and Central Time Zone, and candidates must work those hours. Travel is required several times throughout the year for in-person team meetings and events, including our annual National Sales Meeting. Candidates must permanently reside within the United States to be considered for this opportunity. 

 

What you will be doing: 

  • Leveraging McGraw Hill’s existing customer base to grow your territory and increase market share in new course areas.
  • Reaching or exceeding established sales goals for assigned territory and partnering with internal support teams to drive revenue.
  • Reaching and exceeding daily and weekly call and contact metrics, while continuing to provide service to existing customers.
  • Building strong relationships with faculty and administrators – becoming their trusted advisor for higher education course solutions and continuously identifying new opportunities to cultivate partnerships and win new business.
  • Collaborating with college bookstores/business offices to ensure delivery of content and gain understanding of campus initiatives.
  • Ensuring effective implementation and proper use of McGraw Hill technologies, including delivering sales presentations to a variety of audiences.
  • Using a CRM system to develop and maintain a territory pipeline from prospecting to closed business.
  • Effectively working with sales leadership on sales strategy.
  • Effectively managing your time and priorities to maximize your outbound selling time to reach your weekly metrics and achieve your sales goals in all categories.  

 

We’re looking for someone with:

  • Bachelor’s degree required.
  • A competitive spirit and passion to succeed and achieve goals.
  • Excellent presentation, interpersonal communication, and time management skills.
  • Strong digital skills and ability to quickly learn and apply new technologies.
  • Willingness to work hard and ability to work in a dynamic/complex environment and solve problems.
  • Ability to collaborate in a team environment and be adaptable to change with a positive winning attitude.

 

Why work for us? 
The work you do at McGraw Hill will be work that matters. We are collectively providing an education for all people through our solutions that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.

 

The pay range for this position is between $42,000-50,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  A sales commission is provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

50337

Service Center Representative

A Dupaco Career is different.  You’ll work with an inclusive diverse crew of caring, passionate, and fun-loving people and you’ll join them in working together toward a higher purpose.  When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you.  In the Service Center Representative role, you’ll learn skills that will benefit you throughout your Dupaco Career and you’ll find with that knowledge you’ll ‘Know, Show, and Grow’ your way through ‘YOUR’ Career Journey.  There’s a lot to love about working at Dupaco… Whether it’s a great benefit package that helps YOU take care of YOU and helps YOU save for your future with a generous 401k match, awesome starting pay of $20.85/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.

#DupacoDifference.  https://www.youtube.com/watch?v=Oy_rZxNXcC8

Dupaco Values: Demonstrates Dupaco Values: Rooted in Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You

You’ll be:

  • The welcoming voice of Dupaco on the front lines by delivering joyful experiences and developing lasting relationships with members
  • Receiving ongoing training, tools, and support to empower you to use your exceptional communication skills to engage and connect with members through various technology channels including: phone, chat, Interactive Teller Machine (ITM), and more
  • Knowledgeable in a wide variety of Dupaco’s products and services to enrich the lives of our members through evaluating and identifying needs, offering solutions, and educating them about all that we have to offer
  • Answering a wide variety of questions and resolving unusual or sensitive member situations in an accurate and timely fashion
  • Collaborating with various departments to ensure our members are receiving the highest quality care possible – we seek to exceed the expectations of our members & team members in every interaction, every time

You’ll need:

  • High school diploma or equivalent (i.e. GED)
  • Strong customer service experience – previous call center experience is preferred, but not required
  • To promote a professional image of the credit union while providing outstanding service to members, potential members, and coworkers
  • Excellent communication skills (verbal and written) with the ability to adjust your communication style to your audience
  • Excellent computer skills with the ability to navigate between multiple programs and utilize dual computer screens
  • Positive energy, openness to coaching and feedback, and a proactive sales mindset to consistently meet and exceed goals
  • The ability to work Monday through Friday between the hours of 8:00 AM – 6:00 PM, and some Saturdays 8:30 AM – 12:30 PM on a rotational schedule

Accounting Manager

The Accounting Manager is responsible for overseeing daily operations of the accounting department, ensuring compliance with accounting standards, and providing strategic financial insights to support the Credit Union’s growth. Key responsibilities include supervising and developing employees, reviewing financial statements, ensuring adherence to internal controls and regulatory requirements, and implementing process improvements to enhance efficiency and effectiveness. Additional duties include managing accounting systems, monitoring cost data, coordinating audits, and supporting financial goals and initiatives.

#DupacoDifference.  https://www.youtube.com/watch?v=Oy_rZxNXcC8

Dupaco Values:

  • Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You

What you’ll Do:

  • Responsible for department’s daily work and creating and/or executing on strategic priorities and department operational plans.
  • Supervise and provide coaching and development for employees to ensure employees are engaged and effectively meeting expectations of their jobs.
  • Budget, monitor and approve operational expenses including training, workforce, and other department expenses.
  • Create and maintain collaborative internal and external relationships through internal peer groups / focus groups as well as various industry and/or community organizations both regionally and nationally.
  • Monitor current trends and insights brought forward by various surveys or other voice of the employee and member methods.
  • Exhibit overall Dupaco Leadership skills such as initiative, change management, and project management.
  • Reviews financial statements to ensure accuracy and compliance with generally accepted accounting principles.
  • Responsible for oversight of the accounting cycle and subsidiary ledger accounting systems.
  • Ensures adherence to internal controls and regulatory requirements.
  • Analyzes current workflows and implement new processes to improve efficiency and effectiveness.
  • Manages branch, division, and entity accounting appropriately.
  • Monitors cost data to identify trends, variances, and areas for improvement.
  • Manages respective areas of the budget process, helps set financial targets, and allocates resources efficiently.
  • Coordinates internal and external audits, providing necessary documentation, and ensures timely resolution of audit findings.
  • Collaborates with stakeholders to provide financial insights and support overall financial goals and initiatives.
  • Makes complex financial data accessible and understandable to non-financial stakeholders.

What You’ll Need:

  • Bachelor’s degree in Accounting. Certified Public Accountant (CPA) designation is preferred.
  • Advanced knowledge of accounting related functions. Experience in a financial institution is preferred.
  • Previous supervisory and leadership skills, strongly preferred.
  • Excellent interpersonal and communication skills to represent the financial institution in a positive and professional way when dealing with membership, vendors, and other staff members.
  • Strong problem-solving skills, and an aptitude for learning new technologies.
  • Highly organized, detail-oriented, and able to manage multiple projects simultaneously.